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About this property

Overlooking the Shinano River in the heart of Niigata, Hotel Okura features a 15th-floor French restaurant and concierge services. The elegant rooms include free internet and a satellite flat-screen TV. Rooms at the Hotel Okura Niigata has large windows offering area views. Each has ample workspace, air conditioning, free internet and an en-suite bathroom with bathtub. The hotel is a 5-minute drive from JR Niigata Train Station and Toki Messe Niigata Convention Centre. Niigata Airport and Denka Big Swan Stadium are a 20-minute drive away. A variety of shops are available, including a hair salon. The 24-hour reception offers luggage storage and currency exchange services. Coffee Shop Tsubaki serves a daily breakfast buffet. Yahiko Japanese Restaurant specialises in seafood, while Toh-Ka-Lin Chinese Restaurant has authentic Cantonese cuisine. Bar Edinburgh boasts over 80 brands of whiskey.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Okura Nikko Hotels
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (8.4)

    • Breakfast info

    • American, Buffet

    • Private parking available


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
1 single bed
1 single bed
1 single bed
2 single beds
1 large double bed
2 single beds
2 single beds
2 single beds
1 double bed
1 double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
1 large double bed
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Sakura Quality An ESG Practice
    Sakura Quality An ESG Practice

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Cleo
    United Kingdom United Kingdom
    Great location on the river, walkable to the station and island, and right on the river path to cycle around the island. It's very retro/a bit dated but everything was very clean and comfortable. The staff were lovely! Would recommend, great value...
  • Christopher
    Japan Japan
    It was a nice hotel right by Bandai Bridge. The room was big, we had a great view, and the staff were polite. I usually stay at the Silver Bandai Hotel but the price had gone up for some reason. This was a good alternative. Parking (underground or...
  • Eileen
    Ireland Ireland
    Great location, taxi from railway station. Great river view. Staff very helpfull. Spacious room. Loads of hot water
  • Adrian
    United Kingdom United Kingdom
    Comfortable room, good buffet breakfast, attentive staff.
  • Seba
    New Zealand New Zealand
    exceptional service, rooms were very comfortable and clean. Would definitely stay again.
  • Deirdre
    Australia Australia
    It was like staying in a fancy 80s hotel at a backpackers price! The concierge walked me to the check-in and a porter carried my bags to the room, quite amazing for 5000-ish yen a night. The room was much bigger than in a modern hotel, it had...
  • Michelle
    Australia Australia
    The most comfortable bed we have found in Japan. We had the junior suite and would highly recommend it. Exceptional value and well maintained.
  • Paul
    Romania Romania
    Location is a bit far from Niigata station, but it's ok for a short walk. The staff at the hotel are some of the best I have seen in all Japan and what makes this hotel great. Breakfast was also very nice and with quite a few options, the people...
  • Manami
    Germany Germany
    Very comfortable to stay, location is fantastic and single room had enough big, not like a small business hotel in Tokyo. Stuff were very nice and always try to support guests.
  • Praat
    New Zealand New Zealand
    Felt like a luxury hotel with lots of room for Japanese standards.

Hotel surroundings

Restaurants

4 restaurants on site
  • ブッフェレストラン つばき
    • Cuisine
      European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • レストラン スターライト
    • Cuisine
      French
    • Open for
      Dinner
  • 和食 や彦
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • 中国料理 桃花林
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner

House rules

Hotel Okura Niigata takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverNICOSUCUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about Hotel Okura Niigata