About this property

Tsuruga Resort offers luxurious accommodations and hot-spring baths by Lake Shikotsu. Massage services and a fitness center are on offer. The spacious rooms include a flat-screen TV and seating area. Rooms at Shikotsuko Tsuruga Resort Spa Mizu no Uta have a smooth, modern Japanese style, with warm woodwork and tatami designs. All have a tea maker and private bathroom with amenities. Some come with a private open-air hot-spring bath. The hotel is a 70-minute bus ride from Chitose Airport. JR Chitose Train Station is 16 mi away. There is a free shuttle service to New Chitose Airport, Chitose Station and Minami-Chitose Station. The lake and lake area visitors’ center are a 5-minute walk. Bicycle rental is available. Amam Restaurant offers all-day buffet dining, and Amano Uta serves Japanese specialties. Bar Ape pours alcoholic drinks, and sweets are on offer at Patisserie Labo.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast Info

    • Asian

    • FREE parking!

    • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • K
    United States United States
    Beautiful spacious room. Excellent baths and kaiseki meals.
  • Ward
    United States United States
    Utterly gorgeous public spaces, amazing lobby stereo, great onsen, very kind staff
  • Cwong19
    Malaysia Malaysia
    Although the location is remote, it was a great experience for us. It was indeed a great scenic drive along Lake Shikotsu. The room and staff services were excellent. Most staff can speak good English and we were able to communicate with each...
  • Irene
    Australia Australia
    Exclusive resort with own hot springs and clean and neat changing area, it makes our first hot spring experience less intimidating. We also went for the massage service and it was very relaxing. Meals are superb, the vegetables and seafood are all...
  • Bernadette
    United States United States
    Dinner was delicious with high quality food and service. Breakfast buffet had a big variety to choose from. The onsen had many baths and the outdoor bath was beautiful and relaxing. It was a treat to choose desserts from the patisserie and our...
  • Cindy
    Singapore Singapore
    Loved everything here. The dinner and breakfast is sublime. The quality of the food served at the buffet dinner and breakfast is good, and there is a wide variety and options available. They turn their desserts into artwork and that pleasing both...
  • Connie
    United States United States
    The room and resort facilities were very well maintained. The variety of indoor and outdoor onsen with different temperature levels was very nice. The buffet was excellent. Our son has food allergies and the staff provided a daily print-out of...
  • Joan
    South Korea South Korea
    Great design, full of interesting features and ideas - amazing food, small but great onsen, lobby with interesting amenities and quite a spacious room. All in a small town, peaceful, with small little museum, seaside walk area, and great for...
  • Megan
    United States United States
    Gorgeous location, food, shuttle was so convenient, and in-room onsen was fantastic. Our kaiseki meals were amazing! Hospitality was good as well.
  • Grace
    Philippines Philippines
    The architecture, the serenity, the elegance of the place. Food was very very good.

Area info

Restaurants

2 Restaurants On Site
  • AMAMU
    • Cuisine
      International
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly
  • Japanese Restaurant AMA NO UTA
    • Cuisine
      Japanese
    • Open for
      Dinner

House rules

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.

The fine print

Must-know information for guests at this property

Shuttle bus is available from New Chitose Airport, JR Chitose Station and JR Minami Chitose Station three times a day. Please reserve 3 days in advance.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lake Shikotsu Tsuruga Resort Spa Mizu no Uta of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Lake Shikotsu Tsuruga Resort Spa Mizu no Uta