About this property
Boasting hot spring baths surrounded by beautiful gardens, Shinwaen provides charming Japanese-style accommodation, and lavish meals are served in guest rooms. Free Wi-Fi is offered throughout the property, and free parking is available. Rooms are fitted with tatami (woven-straw) flooring and traditional futon bedding, and come with a flat-screen TV. Some rooms feature a private open-air bath. Seasonal flower arrangements welcome guests at Shinwaen. In-room massages can be arranged at an extra charge. Free luggage storage is available, and drink vending machines can be used. The property is a 15-minute drive from JR Aso Station, and Hana-asobi with large rose gardens is a 3-minute drive away. Cuddly Dominion zoo can be reached within a 15-minute drive. Japanese meals prepared with home-grown vegetables are served in the Dining.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free parking
- Free WiFi
- Non-smoking rooms
- Family rooms
- Tea/coffee maker in all rooms
- Breakfast
Property highlights
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Top location: Highly rated by recent guests (8.5)
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Free private parking available on-site
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Open-air bath, Public Bath, Hot spring bath
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Guest reviews
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Guests who stayed here loved
- Nikola
Australia“A wonderful place to stay, conveniently in town, however it's impossible to tell once you are inside the ryokan. The room is very comfortable and well maintained. Be aware if you are in the main building you can hear some activity from staff/other...” - Michal
Israel“I was not fully sure what to expect and I was so happy I chose this lovely place. Magic place within the city that once you go in, you find a wonderful special place. The big wooden door are opened and you enter into the past. all is wood,...” - Barry
Ireland“Lovely interiors and gardens and nice range of private / shared onsen. Very warm and comfortable room with views of the mountains around. Friendly and helpful staff, very nice breakfast. Convenient for walking into the town centre for izakayas etc.” - June
Japan“This was a great ryokan at a good price! We really enjoyed our stay here, and the staff was very helpful. We even got welcome beans at check in. We had a big room with tatami mats and futons, and a low table with chairs. The room also had a toilet...” - See
Hong Kong“The onsens at the adjacent building were really nice and usually empty so it feels like we had our own private onsens all the time. The kaiseiki dinner is a selection of dishes prepared with local ingredients and is highly recommended.” 
E_s_67
Germany“We can only recommend this beautiful, authentic, traditional place to stay. I stayed here with my daughter on a road trip. You are so lovingly looked after here and the house gives off a relaxed and healthy atmosphere. You should have some...”- Sally
Singapore“Very personalised with Chinese speaking assistant assigned to us. Love the facilities as we have our private onsen and a public one. The extensive of courses during dinner and breakfast are amazing good 😊” 
Pornchai
Thailand“"We had an exceptional stay. Gratitude to the entire staff for their generous and kind assistance. The outdoor onsen is fantastic, and the breakfast/dinner is truly delightful. While they primarily speak Japanese, Google Translate proved helpful.”- Kl
United Kingdom“Hot spring & private bath facilities, good food, great place to relax after a day’s hike!” - Sin
China“Everything is perfect. The service is fantastic. The food is delicious and innovative.”
Property surroundings
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine print
Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.
Quiet hours are between 23:00:00 and 06:00:00.
