Experience world-class service at Sui Suwako

Elegant Accommodation: Sui Suwako in Suwa offers a 5-star ryokan experience with a hot spring bath, garden, open-air bath, restaurant, bar, and free WiFi. Guests enjoy lake views and a serene environment. Comfortable Amenities: The property features air-conditioning, bathrobes, private open-air bath, private bathroom, bath, tea and coffee maker, bidet, yukata, tatami floor, refrigerator, seating area, free toiletries, shower, slippers, TV, and sofa. Dining Experience: Asian breakfast is served with local specialities. The traditional restaurant serves Japanese cuisine for dinner. The bar offers a relaxing atmosphere. Convenient Location: Located 28 km from Matsumoto Airport, less than 1 km from Kamisuwa Station, and near Suwa-Lake (5 km). Nearby attractions include Matsumoto Castle (36 km) and The Japan Ukiyo-e Museum (33 km). Guest Satisfaction: Highly rated for dinner, attentive staff, and scenic lakes.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.7)

    • Breakfast info

    • Asian

    • FREE private parking!

    • Open-air bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
3 single beds
and
1 futon bed
2 single beds
and
1 futon bed
3 single beds
and
1 futon bed
2 single beds
and
1 futon bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Yiaw
    Singapore Singapore
    The service, ambience, location, almost everything is so good.
  • Finola
    Australia Australia
    Lovely big rooms, a private onsen in each room, private dining room for our party, exceptional service and food.
  • Helena
    United Kingdom United Kingdom
    Calm tranquil setting, friendly and helpful staff, the highlight of our trip to Japan
  • Alex
    Singapore Singapore
    Clean, spacious, hot tubs in room, good food, excellent personalized service.
  • Anita
    Japan Japan
    The location, facilities, size of the rooms, and cleanliness are all great, but two things stood out the most: the courteousness of the staff and the excellent food. We had dinner and breakfast included in our booking and the food was amazing! It...
  • Dean
    Australia Australia
    Everything about our stay here was fantastic. The rooms were spacious, clean and the balcony hot tub was very nice. The food was amazing, both for breakfast and dinner. The staff were welcoming and very friendly and attentive. We would definitely...
  • Ömer
    Germany Germany
    Excellent first class personal. The service in Japan's hospitality has been always top notch for me but sui suwako topped this by a mile. We had an elder woman, I regret not asking for her name, she served us so tremendously during our stay. Her...
  • Andrew
    United States United States
    Meals were amazing Onsen was great (wish I could have gotten in early enough to see the sunset) Tub in room was amazing Sake tasting was fun
  • Elisabeth
    Belgium Belgium
    Tout. Le personnel, sa disponiblité et le temps qu'il a pris pour nous expliquer le fonctionnement et les us et coutumes. Nous avons eu la chance de pouvoir voir un feu d'artifice depuis le toit. Le personnel a fait son maximum pour toujours...
  • Pin-yi
    Taiwan Taiwan
    房間很舒服,很大,有自己的室內風呂 房間很寧靜、採光明亮,冷氣舒適,床也非常舒服 房內有藍牙喇叭,音質很好,我們連線了音響放鬆舒適的音樂入浴,身心靈都得到療癒 晚餐跟早餐也很豐盛,份量恰到好處 吃完晚餐出去追夕陽,真是人生中很棒的回憶 會館有接送服務到JR上諏訪湖站,我在當天聯絡旅館抵達時間也得到了快速的回覆😍 露天風呂很有趣,我跟先生在上面看著夜空談心,穿著湯浴衣的男女混浴、雖然浴池不大景色卻很好 只是泡完溫泉後走回去更衣室路上會有點冷(衣服泡水後會變的又濕又冷)

Managed by 合資会社親湯温泉

Company review score: 9.9Based on 70 reviews from 1 property
1 managed property

Property information

The "Suwa-no-Yuyado Suwako" is a small 8-room hot spring inn located on the shores of Lake Suwa. All rooms have an open-air Japanese cypress bath overlooking Lake Suwa. Furniture by Hida master craftsman Kashiwa Woodworks is used in all rooms and in the sunken hearth tea room. Please enjoy the delicious cuisine served in the private room ryotei, prepared with carefully selected seasonal ingredients and seasonings from Suwa, Shinshu. In support of the SDGs (Sustainable Development Goals), we are committed to eco-sustainable activities to maintain a rich natural environment. By staying at our hotel, you will offset about 15 kg of CO2 emitted during your stay. As a bonus, you will receive an "Offset STAY Certificate" and we will offer one free drink during dinner.

Neighbourhood information

Matsumoto Castle - About 1 hour by car, Zenkoji Temple - About 2 hours by car, Snow Monkey Park - About 2 hours by car, Hida Takayama - About 2 hours and a half by car, Fuji - About 3 hours by car

Languages spoken

English,Japanese,Korean

Property surroundings

Restaurants

1 restaurant on site
  • 完全個室の和室料亭
    • Cuisine
      Japanese
    • Open for
      Breakfast • Dinner
    • Ambiance
      Traditional

House rules

Sui Suwako takes special requests - add in the next step!
Check-in
From 15:00 to 17:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCB Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Please inform Sui Suwako in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.

When booking half board, please note that drinks are not included.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

License number: 長野県諏訪保健所指令28課保第10-4号

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Sui Suwako