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About this property

Comfortable Accommodations: THE GENERAL KYOTO Shijou Shinmachi in Kyoto offers comfortable rooms with air-conditioning, private bathrooms, and modern amenities. Guests enjoy free WiFi, a private check-in and check-out service, and a lift for easy access. Convenient Facilities: The hotel provides a 24-hour front desk, concierge service, full-day security, room service, and luggage storage. Additional amenities include a continental and American breakfast, executive lounge access, and a communal lounge/TV room. Prime Location: Located in the city centre, the hotel is a 12-minute walk from Kyoto International Manga Museum and 45 km from Itami Airport. Nearby attractions include Nijo Castle (2 km) and Kyoto Station (3 km). Guests appreciate the property staff and service support.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Kyoto, this hotel has an excellent location score of 9.3

    • Breakfast info

    • Continental, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
3 single beds
2 single beds
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Michael
    Germany Germany
    Could not complain about a thing! I almost want to keep this place a secret just for us. Amazing facilities and staff. An incredible lounge with free snacks and drinks that are switched throughout the day. Great atmosphere. Fabulous bathrooms....
  • Juliana
    Germany Germany
    The place looks great and classy, there is a small lounge where you can eat and drink something at no cost. The location is great, surrounded by small and cool restaurants. The staff is super friendly, the linens and pijamas are a delight! Close...
  • Suzan
    Australia Australia
    The room was spacious and the lounge was lovely with delicious snacks.
  • Rosie
    Australia Australia
    Room is really nice, but unfortunately no views from any of the windows
  • Kate
    United Kingdom United Kingdom
    A spacious room. Very luxurious bathroom. Amazing lounge with free drinks and snacks. Friendly staff.
  • Sandra
    United Kingdom United Kingdom
    I would definitely recommend this hotel. The rooms were spacious, very clean and comfortable. The room had everything you needed, great bathroom and comfortable beds. It was in a good location and the staff were friendly and professional. The...
  • Alessandra
    Italy Italy
    The position was perfect. The hotel was fabulous and the room was very big! They also offer a lot of services. The breakfast was fantastic and the lounge was open until 22;00 and you could have snacks and drinks whenever you want. The staff is so...
  • Robyn
    Australia Australia
    We loved our stay at the General!! The room was spacious and really well designed. The bed was so comfortable and the bathroom modern and very clean. Each afternoon there were complimentary drinks and snacks in the lounge. The property is in a...
  • Lassi
    Finland Finland
    The hotel was excellent in general. Very friendly staff, very clean rooms and decent breakfast. Having the possibility to wash your clothes cheaply during your stay is a big plus.
  • Shane
    New Zealand New Zealand
    Location was great. Staff very helpful. We enjoyed the lounge. The tea and sweet weekend offering was a nice touch.

Hotel surroundings

House rules

THE GENERAL KYOTO Shijou Shinmachi takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
¥1,100 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Housekeeping service is offered every 3 days.

Additional housekeeping services can be arranged for an additional fee of 3000JPY per service.

A breakfast surcharge of 2,300 JPY per child, per day applies for children aged 0 to 5 years.

FAQs about THE GENERAL KYOTO Shijou Shinmachi