- City view
- Free WiFi
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
About this property
Each one of our experienced members of staff is dedicated to providing a service that makes your stay unique, Thanks to their genuine sense of hospitality and their attention to every detail, they offer personalized service, going beyond guests' needs." Mr Gerard MOUTOU, Hotel Manager. Mercure Nairobi Upper Hill is located in the financial district, surrounded by banks, international corporate companies, and Embassies and in close proximity to the Jomo Kenyatta International Airport. The hotel complex features a lounge bar, all-day dining restaurant, a gym and a heated outdoor pool. Conference facilities for meetings, events, and conferences for small to large groups. Located just 15 minutes from JKIA and close to Nairobi CBD, Mercure Nairobi is in the heart of the fast-growing business district of Upper Hill, perfect for enjoying a Kenyan safari or business trip. Discover Nairobi National Park, just 24 min from the Hotel.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Airport shuttle
- Free WiFi
- Fitness centre
- Free parking
- Restaurant
- Non-smoking rooms
- Room service
- Tea/coffee maker in all rooms
- Bar
- Breakfast
Sustainability
Green Key (FEE)
Guest reviews
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Guests who stayed here loved
- Kajoba
Uganda“The breakfast was so good and the location at the ground floor made it super fun because it brought all residents of the two hotels together, we made new friends.” - Patrick
United Kingdom“Friendly staff Spacious rooms Swimming pool access” - Craig
South Africa“Having previously used the Pullman, I was unsure if the Mercure would match up, but I am glad to say it did. The only problem is the lack of a Lobby, but you can use the one at the Pullman as they are connected. There is also a great co0working...” - Jason United Kingdom“Excellent facilities and great staff who could not be more helpful. would definitely book again if/when I am travelling to Nairobi.”
- Gabrielle United Kingdom“The first person we met on reception was very kind, welcoming and attentive - recognised that he had us waiting due to another customer preceding us - so he apologised for the delay (not his fault as he was alone serving customers), brought us...”
George
Canada“Really helpful staff, issues with wifi was resolved. Was at a convenient location for my business trip. Breakfast was good with great service culture – from front desk, rooms, dining and security (who helped me call my uber when it was waiting...”- Angelo
Italy“High quality rooms, high quality breakfast, and extremely professional staff. A special mention goes to Veronica, who kindly satisfied any request about my accomodation and travel necessities.” - Khairuddin
Malaysia“My daily breakfast is very good with variety of choices of food.” - Brian
Switzerland“Very nice hotel and some of the conference events were held there and very well run.” - Simon
Netherlands“Ontbijt was ala-card and perfectly served with more than enough choice. All staff were very friendly and helpful. Rate for late check-out and early check-in was reasonable”
Hotel surroundings
Restaurants
- Bizari
- CuisineAfrican • Local • International • European
- Open forBreakfast • Lunch • Dinner
- AmbianceModern
- Dietary optionsHalal
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please inform Mercure Nairobi Upper Hill in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
