About this property

Set amongst tropical gardens, Fairmont The Norfolk offers luxury accommodation in an early 19th-century colonial building. It includes a fitness centre with sauna, 6 restaurants and a heated outdoor pool. Elegantly decorated rooms include a flat-screen TV, marble bathroom and views of the surrounding garden. More spacious suites feature a separate seating area and some have a large, furnished terrace. The Norfolk features a modern-style American steak house, a classically furnished wine bar serving hors d'oeuvres and a poolside restaurant. Historical Lord Delamere Terrace restaurant and bar provides an international à la carte menu and drink selection. Free WiFi is available on site. Shopping and cultural tours of Nairobi can be organised at the 24-hour front desk. The gym has personal trainers and daily classes as well as a steam room and massage facilities. Business guests are also offered a complimentary return shuttle to their office with free WiFi on board. A collection of Kenyan history and culture can be seen at the National Museums of Kenya, a 15-minute walk. A shuttle is available at a fee for Jomo Kenyatta International Airport, 18 km away.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

    • Situated in the real heart of Nairobi, this hotel has an excellent location score of 8.9

    • Breakfast info

    • Full English/Irish

    • FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
2 single beds
2 single beds
1 large double bed
1 single bed
and
1 large double bed
2 single beds
and
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Green Globe Certification
    Green Globe Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Deepa
    India India
    Breakfast was excellent. Good buffet with many options available. The fact that you have breakfast on the Lord Delaware Terrace only adds to the ambiance.
  • Hilary
    United Kingdom United Kingdom
    The hotel is modern, clean and comfortable with a lively warm swimming pool. The staff were friendly.
  • John
    Australia Australia
    I've always wanted to stay in 'the hotel that built a nation.' Beyond its historical context, it meets the standards of all Fairmont hotels. The staff are attentive, the restaurants and bar are excellent, and our room was what we expected.
  • Mariagabriela
    Colombia Colombia
    Definitely the people at the hotel, how they cared about us and shared with us. The food and late night bar attention
  • Felicia
    Switzerland Switzerland
    The staff were friendly, and the food was good. The hot meals were delivered early and staff always passed by to find out if you need something.
  • Irene
    Kenya Kenya
    The staff were always warm and friendly. The food was amazing. I'd like to mention the chauffeur service led by Mr. Eston and his team was incredible. Very comfortable and polite. Ms. Leah at the reception, great to have met you. Mr. Edwin, Mr....
  • Carolyn
    United Kingdom United Kingdom
    Unbelievably beautiful. The hubbub on Nairobi vanishes when you enter the iconic hotel. The staff were incredibly friendly, gardeners and managers alike. Everything you could want 24 hours a day. Will be coming again.
  • Belinda
    United Kingdom United Kingdom
    Very comfortable and quiet. All the staff were so friendly and welcoming
  • Wendy
    Australia Australia
    The Staff were so lovely and warm. They brought me a cup of tea after a very late check in. The service was top notch!
  • Wendy
    Australia Australia
    Omg the Staff are just gems !! Service was outstanding. Such a special atmosphere. We were here around Christmas and the decorations were so magical.

Hotel surroundings

Restaurants

3 restaurants on site
  • Lord Delamere Terrace
    • Cuisine
      African • American • Greek • Indian • Mediterranean • Pizza • Seafood • Asian • International
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Tatu Restaurant
    • Cuisine
      Seafood • Steakhouse • International
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free
  • Cin Cin Bar and lounge
    • Cuisine
      International
    • Ambiance
      Traditional • Romantic
    • Dietary options
      Halal • Vegetarian • Gluten-free • Dairy-free

House rules

Fairmont The Norfolk takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

FAQs about Fairmont The Norfolk