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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Featuring an indoor swimming pool, a spa, a bowling alley and a restaurant, this large hotel is centrally located in Astana. The 4-star Hotel Duman provides free private parking. Spacious, air-conditioned rooms and suites at the Duman Hotel provide a city view and include a flat-screen TV with cable channels, and an en suite bathroom with free toiletries and bathrobes. Suites feature a separate living room. A daily buffet breakfast is available at the Duman. The hotel’s restaurant serves traditional Kazakhstani cuisine, and a selection of European dishes. The hotel’s guests can visit the fitness centre and the spa and wellness centre with sauna free of charge. You can enjoy a drink at the bar, or go dancing in the hotel’s night club. Free WiFi is available in the lobby bar. Hotel Duman is a 15-minute drive from Astana Old Town. The hotel is 5 km from Astana Railway Station, and Astana Airport is 15 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Buffet

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Alexey
    Russia Russia
    Nicely designed and built hotel. Staff is very friendly and helpful
  • Amit
    India India
    Room was good and clean. also WIFI connection is good
  • Dushyant
    Ukraine Ukraine
    The food was good fresh breakfast excellent service
  • A
    Turkey Turkey
    The location of the hotel is good, in a quiet place, there is a big shopping mall nearby. The bed was good, I sleep well,
  • Pavel
    Kazakhstan Kazakhstan
    Расположение удобное. Тихий спокойный отель. Рядом все удобства. Не новый но все необходимые вещи имеются.
  • Ihor
    Russia Russia
    Внимательный персонал, тёплые номера, ортопедические матрасы
  • Kirill
    Kazakhstan Kazakhstan
    Отличный отель, хорошая кухня, приятный персонал, удобная была для меня локация. Соотношение цена-качество на уровне. Номера просторные, теплые, подушки и матрас идеально! Рекомендую!
  • Andrey
    Russia Russia
    Завтрак очень хороший, персонал профессиональный и внимательный.
  • Richard
    United States United States
    A huge room with wonderful view of the city. Lovely bathroom, bright and clean, everything functioned well. Breakfast was big and with lots of choices, eggs/omelet to order fresh. The pool was big for a hotel, even lane lines for the more...
  • Giulio
    Italy Italy
    - Camera da letto molto grande, con vari servizi all’interno - Piscina con anche adibite corsie - Cortesia dello staff - Buona posizione in città

Hotel surroundings

Restaurants

2 restaurants on site
  • Ресторан "Томирис"
    • Cuisine
      International • European
    • Ambiance
      Family friendly • Traditional
  • Ресторан #2
    • Cuisine
      Asian • International • European

House rules

Hotel Duman takes special requests - add in the next step!
Check-in
From 14:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 years
Cot upon request
Free
Extra bed upon request
KZT 9,000 per child, per night
4 - 12 years
Extra bed upon request
KZT 9,000 per child, per night
Adult (18+ years)
Extra bed upon request
KZT 13,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that children up to 3 years stay for free using existing beds. Please note that children from 3 to 12 years stay at 9000 KZT surcharge using extra beds.

Closing documents for Legal entities (certificate of completed work, invoice) are provided subject to the conclusion/existence of a corporate agreement.

Closing documents for individuals (certificate of completed work, invoice) can be provided to all guests without any restrictions.

Please inform Hotel Duman in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel Duman