About this property

Comfortable Accommodations: Stela Hotel in Shymkent offers 4-star comfort with air-conditioning, private bathrooms, and city views. Each room includes a tea and coffee maker, refrigerator, and free toiletries. Essential Facilities: Guests enjoy a bar, free WiFi, and a coffee shop. Additional amenities include a work desk, sofa bed, and dining area. Free on-site private parking is available. Convenient Services: The hotel provides private check-in and check-out, a 24-hour front desk, and room service. Breakfast is available in the room with an à la carte option. Prime Location: Located 10 km from Shymkent International Airport, the hotel is situated on a quiet street with city views.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Peter
    New Zealand New Zealand
    Good location next to a large park. Staff were incredibly helpful and went beyond what you would expect. Restaurant adjacent, so not far to get a feed. Rooms were large and very clean. Parking on site.
  • Cheyenne
    Netherlands Netherlands
    We stayed for one night. Room was big and provided everything we needed. Location is very nice next to the park. Not all staff members speak English, but they are very helpful and kind and we managed well in our communication.
  • Jeffrey
    Australia Australia
    Good location, large comfortable room, shower worked well in so did the air conditioning which was especially appreciated as it has been around 35C
  • Robyn
    New Zealand New Zealand
    The staff were very helpful particularly the manager’s son who went the extra mile to help us.
  • Pramod
    India India
    break fast is good and located centraly near park is good
  • Yuliyak
    Kazakhstan Kazakhstan
    Очень вежливый персонал,заселили чуть раньше . Район неплохой,поблизости есть все необходимое. Завтраки (не шведский стол) - обычные. Подушки низкие , неудобно. Бар есть в номере
  • Roman2607
    Kazakhstan Kazakhstan
    Большой номер, свежий ремонт. Завтрак в половине случаев был вкусный, в половине нет.
  • Madina
    Kazakhstan Kazakhstan
    Хорошее расположение, чисто, уютно, вежливый персонал,но в последнюю ночь было шумно, а так все очень даже не плохо.
  • Svetlana
    Russia Russia
    В отеле замечательно все: - приветливый персонал - удобное расположение (25 минут на такси до аэропорта), отель находится рядом с парком, можно быстро дойти пешком до центра города - очень просторный и аккуратный номер, все чисто и красиво -...
  • Anara
    United States United States
    Все как новое, локация хорошая, сотрудники приветливые, кондиционер работает отлично.

Hotel surroundings

House rules

Stela Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of KZT 10,000 is required on arrival. That's about US$18. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
VisaMastercardBankcardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Stela Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

A damage deposit of KZT 10,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Stela Hotel