- Mountain view
- Garden
- Free WiFi
- Terrace
- Free parking
- Bath
- Air conditioning
- 24-hour front desk
- Daily housekeeping
- Non-smoking rooms
You might be eligible for a Genius discount at Cinnamon Citadel Kandy. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
Located 500 metres above sea level, Cinnamon Citadel Kandy offers a spectacular outdoor pool. It offers well-appointed air-conditioned rooms featuring spacious interiors with fine bedding and furnishing. Each room is equipped with a minibar, tea/coffee making facilities and a TV with cable channels. Panorama Restaurant boasts an international menu, and continental dishes can be found at the Cafe C. The Lounge is an excellent venue to enjoy refreshing beverages and light snacks. Guests can enjoy a leisurely swim at the outdoor pool. Free Wi-Fi is provided on site. The hotel’s tour desk can help organise trips to popular attractions such as the Pinnawala Elephant Orphanage. Cinnamon Citadel Kandy is located a 20-minute drive from the famous Sacred Tooth Relic of Lord Buddha site. Bandaranaike International Airport is a 5-hour drive from the hotel, and free parking is provided.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Free parking
- 3 restaurants
- Non-smoking rooms
- Room service
- Fitness centre
- Facilities for disabled guests
- Bar
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Guest reviews
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Guests who stayed here loved
- Evan
Australia“Beautiful staff. I was waiting for Kya to row her boat upstream ( Where the Crawdads Sing). We didn’t want to leave.” - Fiona Australia“Beautiful hotel, great location, clean. Staff are amazing.”
- Stephen
United Kingdom“Very convenient location for exploring Kandy. Friendly and helpful staff. Special thanks to Nissanka and Sandun Fernando for great service. Don't miss the boat trip along the river directly from the hotel.” - Janarrthanan
Sri Lanka“Food was good. Had a good spread for the dinner with live stations. Everyone is very friendly. The two girls in the reception, went out of the way to assist us. In the dining hall Nissanka was great. we arranged a surprise birthday for a friend...” - Matthew
Qatar“The staff really make the place. From our arrival to our departure the staff were great. The free 30 minute boat ride was great value included in the price. The breakfast was good and evening buffet good quality also, with reasonable value for...” - Annemart United Kingdom“Our waiter Sasi was a real host, no request too much. The hotel reminded us of hotels in Europe, clean, great facilities, good food, big rooms”
- Dinu Sri Lanka“The Hotel was clean and the staff was very friendly and helpful, The buffet wasnd worth the price.Everything overall was great.”
- Angela United Kingdom“Very big rooms. Very clean. The staff are so efficient. Excellent service at the restaurant on the first floor. And excellent food choice. Myself and my kids specially loved the great choice of food not just spicy food.”
- Marie Australia“The room was a good size, clean and beautiful swimming pool. Staff very friendly. Recommend”
Bilal Sri Lanka“Enjoyed very much. Have stayed few times before too. Friendly staff, good food and the hotel maintaining high standards has to be appreciated.”
Hotel surroundings
Restaurants
- Cafe C
- CuisineEuropean
- Open forBreakfast • Brunch • Dinner
- AmbianceTraditional • Romantic
- Dietary optionsVegetarian • Gluten-free • Dairy-free
- Panorama
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly • Traditional
- Dietary optionsHalal • Vegetarian • Gluten-free • Dairy-free
- Lounge Bar
- CuisineLocal • Asian • International
- Open forLunch • Dinner • High tea • Cocktail hour
House rules
Child policies
Children of any age are welcome.
Children 12 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
Please note that from December 24th to December 31st, supplements may apply for the Gala Dinners.
Please note that all confirmed reservations will be billed in USD.
The name on the credit card used for the booking should correspond to the guest staying at the property. For bookings made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.
Please note that the resort may contact the cardholder for verification purposes.
Please note that all cancellations will be charged, including taxes.
Please note that we will charge an additional 2.56% of the total rate for arrivals, effective from October 1st onwards, if the final room bill is paid in LKR.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cinnamon Citadel Kandy in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
