Get the celebrity treatment with world-class service at Conrad Macao

Located within The Londoner Macao on the Cotai Strip, Conrad Macao features luxurious rooms with pool or city views. It offers 4 food and beverage options, a gym and a spa. Free private parking is provided. Within walking distance from casinos and a variety of retail options and attractions, it is only a 5-minute drive from Macau International Airport. An 8-minute drive leads to Macau Taipa Ferry Terminal. Macau City is a 13-minute drive away Elegant rooms at Conrad Macao are spacious and feature floor-to-ceiling windows. They come with a sitting area and are equipped with a flat-screen high-definition TV, and Nespresso coffee machine. The private bathroom comes with double sinks, a separate shower and bathtub. After a long day out, guests can relax at Bodhi Spa where a variety of treatments and therapies await. There is also a hot tub, sauna and steam rooms available at the Health Club.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Conrad Hotels & Resorts
Hotel chain/brand
Conrad Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (9.6)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Full English/Irish

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
1 extra-large double bed
2 large double beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Harrid
    Brunei Darussalam Brunei Darussalam
    Jason front Office was extremely The high light of the property. Helpful, professional and always going The extra mile to ensure guest satisfation. Will definitely return to Conrad Macau. Convinience in Shopping , dining and entertaiment all under...
  • Shaeb
    United Arab Emirates United Arab Emirates
    Location and the show every evening in the lobby. Also the hotel is like a shopping mall where you don't have to leave to enjoy what's needed
  • Elena
    Russia Russia
    The main wealth of the hotel is its staff. Extremely friendly, polite and attentive. I would also like to express my gratitude to the concierge service for their help in the situation of exchanging tickets for a turbo gadget that I bought by...
  • Mn
    Hong Kong Hong Kong
    Nice greetings when check in/out! Check in staff very professional! Check out staff very friendly.
  • Chris
    Australia Australia
    Amazing hotel. The room was awesome and the staff went well beyond what we expected. Highly recommend the Conrad Macau.
  • Therese
    Sweden Sweden
    The service from reception, concierge (shout out to Catherine Lok!) to lift and room cleaning personnel was impeccable! I stayed three nights and everyone attended to my requests immediately in spite of the hotel being fully booked. I booked the...
  • Georgina
    Singapore Singapore
    The place looks grand. Everything was very well maintained. Even our morn bfast was at a very posh looking restaurant. I love the personal touches for our room. 2 male 1 female bathroom robe & slippers (see pic). The 2 bears on our bed made our...
  • Princess
    Australia Australia
    Very clean, and staff very friendly and very helpful. 😊 We will recommend this hotel and for sure we will come back again. 😉
  • Hiromi
    Japan Japan
    The room was bigger and more beautiful. The bathroom was perfect with a separate bathtub and shower booth. Easy access from lobby / reception.
  • Lian
    Hong Kong Hong Kong
    A close drive from the ferry terminal, the Conrad is one of the few hotels in the Londoner. We had total 2 adults and 1 child. The check-in process is very smooth, and we were given a room right away. Our room was large with 2 Queen beds, and we...

Hotel surroundings

Restaurants

2 restaurants on site
  • Churchill's Table
    • Cuisine
      British • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly • Modern • Romantic
  • North Palace
    • Cuisine
      Asian
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional

House rules

Conrad Macao takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3+ years
Extra bed upon request
MOP 402.50 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Need-to-know information for guests at this property

- Guests are required to provide names (same as the travel document) in English at the time of booking. Other languages are not accepted. Name changes made after booking are not permitted.

-All guests must be registered at check-in and present a valid passport or identification document, along with valid authorization to stay slip.

- Guests are kindly requested to contact the hotel directly to arrange payment for extra person charges.

-Breakfast-included rates include breakfasts for up to 2 adults only. Breakfast for children and/or extra guests will be charged separately.

- Once the booking is completed, hotel reserves the right to debit guests' credit card. A valid credit card is required for completing the transaction online. Virtual credit card is not accepted.

- The same physical credit card used for booking must be presented by the cardholder at the time of check-in for verification/payment.

- The Hotel does not accept third party payment unless a payment authorization form together with front and back copies of credit card and photo ID/passport of credit card holder are all submitted to hotel 7 days prior the arrival date. Please contact the hotel directly for further assistance.

- Booking exceeding 2 rooms with the same guest name is not allowed.

- Guests aged under 18 must be accompanied by adults (aged above 18) when staying at the property.

- The property offer free shuttle service from the airport, ferry terminals, and border gates. For running times and pickup/drop-off locations, please contact the property directly with the contact details provided in your confirmation.

- If the guest is unable to present the original credit card upon check-in, the hotel will process the refund to the original credit card and charge the guest on-site. The hotel will not bear any costs due to foreign exchange rates.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Conrad Macao in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Conrad Macao