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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Prime Location: Alizee Tower in Playa del Carmen offers a central position with Playa del Carmen Beach an 8-minute walk away and the Church of Guadalupe 1 km nearby. Cozumel International Airport is 36 km from the property. Exceptional Facilities: Guests enjoy a rooftop swimming pool, sun terrace, and free WiFi. Additional amenities include a fitness room, solarium, and outdoor seating area. Comfortable Accommodations: Apartments feature air-conditioning, balconies with sea or city views, kitchenettes, and private bathrooms. Modern conveniences include a minibar and free toiletries. Guest Services: The property provides private check-in and check-out, a paid shuttle service, concierge, and tour desk. Highly rated for staff support, convenient location, and room cleanliness.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Playa del Carmen, this property has an excellent location score of 9.4


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
1 large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Dominic
    United Kingdom United Kingdom
    Amazing apartment, the location was perfect, was a walking distance from all the shops and restaurants, there was also a supermarket very close. The apartment was clean and had everything I needed and the hosts were very friendly. Very safe...
  • Iona
    United Kingdom United Kingdom
    Excellent property. Rooms comfortable, spotless and quiet. Staff really friendly and helpful. Excellent value for money and loved the location
  • Melissa
    United States United States
    Everything, it’s cozy, it’s clean, good location. I Love Ana at the front desk she is always friendly and helpful.
  • Rene
    United Kingdom United Kingdom
    Beautiful modern apartments, super comfortable bed. Has a pool and mini gym that was super. Very well located, close to cafes and restaurants, just a block away from the Main Street. Everyone was super friendly and polite.
  • Monika
    Australia Australia
    i liked the location as it was walking distance to everything i wanted. It had a cute coffee shop / bakery at the bottom which was a bonus. The room was very clean and tidy and the service was great.
  • Bruna
    Australia Australia
    Great apartment, clean, well located. Amazing communication and lovely staff.
  • Dalib0r
    Serbia Serbia
    Everything that I can say about this place can be told in one word. Perfect!
  • Honora
    Australia Australia
    The staff! Anna and Abi, the property manager and front desk staff were so kind and helpful it truly made the stay so wonderful. Aside from that the cleaners were amazing, room was spacious with a balcony looking down the street to the ocean, gym,...
  • Fearghal
    Ireland Ireland
    Comfort, clean and private. Huge value for money. The communication by management was exceptional. They were always responsive and even gave me airport travel tips in advance of my arrival. Highly recommend
  • Moniek
    Netherlands Netherlands
    The bed was great, everything was super clean, friendly staff & the kitchen has already basic needs such as peper/salt/soap etc. Nice swimming pool at the top. Hot shower with lots of pressure which is amazing. Definitely recommend staying here!

Quality rating

Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

House rules

Alizee Tower takes special requests - add in the next step!
Check-in
From 14:00 to 21:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MXN 4,000 is required on arrival. That's about £159. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MXN 200 per stay
Cot upon request
Free
3 - 12 years
Extra bed upon request
MXN 200 per stay

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubMaestro Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 08:00.
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Alizee Tower in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 08:00:00.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MXN 4,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Alizee Tower