Get the celebrity treatment with world-class service at Aloft Playa del Carmen

Comfortable Accommodations: Aloft Playa del Carmen in Playa del Carmen offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a balcony with city views, a sofa, and a work desk. Exceptional Facilities: Guests enjoy an infinity swimming pool, fitness centre, terrace, restaurant, and bar. Additional amenities include a pool bar, fitness room, and a kids' pool. Dining Experience: The modern restaurant serves dinner with a variety of cuisines, including continental, American, and buffet breakfasts featuring juice and fruits. Prime Location: Located less than 1 km from Playa del Carmen Beach and 36 km from Cozumel International Airport, the hotel is near attractions such as Xel Ha and Xcacel-Xcacelito.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Aloft
Hotel chain/brand
Aloft

Property highlights

    • Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.3

    • Breakfast info

    • Continental, American, Buffet

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Elizabeth
    United Kingdom United Kingdom
    Great hotel for our first couple of nights in Mexico while we acclimatised. The location is central with easy walking access to shops, restaurants, bars and the beach. We especially loved the huge rooftop pool which we often had to ourselves first...
  • Avik
    United Kingdom United Kingdom
    Good size of the room, very comfy bed. A breezy balcony. Extraordinary good behaviour from the staff. A very good breakfast. We had a bit of a situation on the first night with your room being locked and our son left inside but that was resolved...
  • Mark
    Canada Canada
    Nice big room, actually 2nd stay within a couple of weeks in area and stayed 3 nights. Great location, just off tourist strip, walk to everything. Grocery store in complex for groceries, beer, etc. Rooftop is excellent, 2 pools, lots of loungers,...
  • Jonathan
    United Kingdom United Kingdom
    Rooftop pool is great, fantastic location, extremely clean and friendly staff. Quinta Avenida is only 2mins away where you have all restaurants and bars. Supermarket downstairs and pharmacies just around the corner.
  • Lanz123
    Australia Australia
    Fantastic facilities and location with comfortable rooms and great staff
  • Archana
    United Kingdom United Kingdom
    Really great location in the middle of Playa de carmen. Walking distance to 5th Avenue and the local beach and several restaurants. Supermarket right below the hotel. Really comfortable rooms and wonderful rooftop pool which we really enjoyed....
  • Laura
    United Kingdom United Kingdom
    The hotel has an amazing gym and the facilities on site are great. It’s well located with a huge supermarket below. It feels safe and calm and has a big pool on the roof. Most importantly for our stay, they have an on site doctor, Agostin, who was...
  • Jpe1
    Croatia Croatia
    The hotel is very, very close to Quinta Avenida and we had no problems walking to any of the places from our list. The room was spacious, we had AC, hair dryer and even a small steamer. Complentary water, tea and coffee were available every day....
  • Victoria
    Canada Canada
    Concierge were very friendly. Felt safe and clean. Would definitely stay again.
  • Murugharaj
    Netherlands Netherlands
    The property is well located near the main district of playa de Carmen . The rooftop pool view was amazing .

Hotel surroundings

Restaurants

1 restaurant on site
  • Nook
    • Open for
      Breakfast • Dinner
    • Ambiance
      Modern

House rules

Aloft Playa del Carmen takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBDiscoverCash

FAQs about Aloft Playa del Carmen