Experience world-class service at Banyan Tree Mayakoba

Located 10 km from downtown Playa del Carmen, this 5-star resort features luxurious villas, each with a private pool and landscaped garden. It offers 11 specialty restaurants serving international cuisine and 3 bars. Each spacious villa at Banyan Tree Mayakoba in Riviera Maya has an expansive layout which includes a private sun terrace. All villas include a large bathroom, walk-in closet and iPod docking station. The living room has a 42-inch flat-screen TV and free WiFi. Mayakoba Banyan Tree offers international cuisine, including Thai specialties at Saffron. Reflections Bar serves cocktails and snacks by the communal outdoor pool. Banyan Tree Spa is a full-service spa, including massage and body treatments. Guests of Banyan Tree resort can work out in the gym or enjoy a mangrove boat tour departing from the lobby. El Camaleón Golf Club, opposite the resort, provides lessons through the Jim McLean Golf School. Cancun International Airport is a 45-minute drive from the Banyan Tree Mayakoba resort.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Banyan Tree Hotels & Resorts
Hotel chain/brand
Banyan Tree Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, Gluten-free, American, Buffet, Breakfast to go

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Golf course (within 3 km)


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
Bedroom
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
2 single beds
1 extra-large double bed
Bedroom
1 extra-large double bed
and
1 sofa bed
Living room
1 sofa bed
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Sustainability

This property has 1 third-party sustainability certification.
  • Preferred by Nature
    Preferred by Nature

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Stefano
    Italy Italy
    This amazing hotel is the picture perfect of Mayakoba! It's one of those hotel that you drive up to and say "Wow"! I'm so happy that l got to stay here!" Our villa 931 was with a direct view of the sea. The villa was large, nice and comfortable;...
  • Juana
    Panama Panama
    Loved the location, the beach club, excellent staff, great food.
  • Sushiandfries
    United Kingdom United Kingdom
    Just a lovely location with wonderful staff, beautiful room and good and varied food throughout. Could not have been made to feel more welcome - service is seamless and staff seem very happy there.
  • Tessa
    United States United States
    Pristine grounds with a secluded and luxurious feel. The property has its own mini ecosystem with wildlife, fresh water, and jungle. The staff were all impeccable and the food was delicious! The beach is clean and spacious and it was easy to get a...
  • Williams
    United Kingdom United Kingdom
    Breakfast was excellent albeit a bit expensive Room was amazing and the view was excellent All the staff were friendly and welcoming
  • Larry
    Canada Canada
    Unparalleled staff, unbelievable location in a jungle/nature preserve. First class all the way.
  • Agne
    United Kingdom United Kingdom
    Beautiful resort, extremely customer centric and helpful staff
  • Duncan
    United Kingdom United Kingdom
    Amazing location and complex some of the best staff ever !
  • Denise
    Switzerland Switzerland
    Wunderschöne, grosse Zimmer, sehr stilvoll und zweckmässig eingerichtet. Das Badezimmer war ein kleines Paradies! Sehr freundliches Personal (abgesehen von Ana Pao, die an der Reception arbeitet). Sehr gepflegte Anlage mit vielen Tieren, denen man...
  • Elad
    Israel Israel
    גן עדן עלי אדמות , רמת החדר הענק וניהול וחוויה אישית לאורח שלא קיימת בשום מקום , ישנו מספר ווצאפ שנותן מענה לכל שאלה ובקשה 24/07. המלון מאפשר הכנסת משלוחי אוכל כשר מבחוץ ומפעיל מסעדה כשרה בכל ימי השבוע וכן בשבת

Property surroundings

Restaurants

9 restaurants on site
  • Sands Beach Club
    • Cuisine
      Seafood
    • Open for
      Breakfast • Lunch • Dinner
  • Saffron
    • Cuisine
      Thai
    • Open for
      Dinner
  • Cello
    • Cuisine
      Italian
    • Open for
      Dinner
  • Oriente
    • Cuisine
      American • Mexican • Tex-Mex • Local
    • Open for
      Breakfast • Lunch
  • The Tomahawk
    • Cuisine
      Steakhouse
    • Open for
      Dinner
  • The Burguer Shop
    • Cuisine
      Tex-Mex
    • Open for
      Lunch • Dinner
  • Haab
    • Cuisine
      Local
    • Open for
      Dinner
  • La Copa Raw Bar
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
  • Reflections Pool Bar
    • Cuisine
      Tex-Mex
    • Open for
      Brunch • Lunch

House rules

Banyan Tree Mayakoba takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Extra bed upon request
Free
Cot upon request
Free
2 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
US$100 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Note that children over six years old will have to pay 50% of adult breakfast.

Guests can request an airport transfer for an additional cost. Please contact property directly for further details.

Please note that the credit card used during booking must be presented at the time of check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Banyan Tree Mayakoba in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Banyan Tree Mayakoba