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About this property

Comfortable Accommodations: Hotel Casa de las Flores in Playa del Carmen offers family rooms with air-conditioning, private bathrooms, and garden views. Each room includes free toiletries, a shower, TV, and wardrobe. Exceptional Facilities: Guests enjoy a sun terrace, garden, and a year-round outdoor swimming pool. Free WiFi is available throughout the property. Additional amenities include a paid shuttle service, public bath, wellness packages, and a 24-hour front desk. Dining Experience: A restaurant is located in the surroundings, providing convenient dining options. Breakfast is served as American or à la carte, featuring warm dishes and fresh fruits. Prime Location: Playa del Carmen Beach is a 6-minute walk away, while Cozumel International Airport is 34 km from the hotel. Nearby attractions include the Church of Guadalupe (3 km) and Xel Ha (47 km).

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kavia Hotels
Hotel chain/brand

Property highlights

    • Situated in the real heart of Playa del Carmen, this hotel has an excellent location score of 9.4

    • Breakfast info

    • American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
1 double bed
1 large double bed
2 double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Curtis
    United Kingdom United Kingdom
    Stayed at Casa de les Flores for 5 nights total before and after a GAdventures trip- 2 of which booked through booking.com and the other 3 as part of the trip package. Great hotel, clean, comfortable, helpful and hospitable staff. Best hotel I...
  • Andrew
    United Kingdom United Kingdom
    Very nice hotel in a quiet but convenient location. Lovely gardens and a nice swimming pool. Very clean and great value for money.
  • Eleonora
    Italy Italy
    The room with a nice balcony and the patio full of plants and colored
  • Tim
    United Kingdom United Kingdom
    Very friendly and helpful. Lovely courtyards and setting. Location great, just short hop from main shopping street and several good recommended restaurants. Good value and homely feel with splash of style. Everything worked well.
  • Vincenzo
    Canada Canada
    Very well located in the city. close to amenities.Staff was very friendly and helpful. Beds were comfortable, rooms were clean, and tidied every day. Pool was refreshing after walking in the hot sun!
  • Monika
    Lithuania Lithuania
    Loved everything about it! From the location to the comfortable bed and pillows (we had the best sleep while in Mexico). Although staff didn't speak English, we found our ways to communicate if needed.
  • Francis
    United Kingdom United Kingdom
    Excellent location in a quiet neighbourhood, away from the hustle and bustle on the main touristy streets. About a 10 mins walk to the seaside and ferry terminal. Plenty of restaurants and bars nearby. Need to be aware of a bar next to the hotel...
  • Rei
    Bahamas Bahamas
    The hotel was in a great location. It was a 10 minute walk to downtown and surrounded by various restaurants, near pharmacies, convenience stores, and banks. It is located next to a restaurant(?) that plays loud music at night, but I didn't hear...
  • Sanna
    Finland Finland
    Cute hotel near everything in Playa del Carmen. Walking distance from the beach, shopping, grocery stores. Very friendly staff . Good breakfast included at a restaurant quite close to the hotel.
  • Ale&chiara
    Germany Germany
    Convenient location close to the ADO and the ferry, for one night it was very nice. The building is very cute, though the stairs to the upper floor are a bit narrow. Spent only one night so we did not exploit all facilities. Staff was very nice...

Hotel surroundings

House rules

Hotel Casa de las Flores takes special requests - add in the next step!
Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

When booking 3 rooms or more, as well as for more than 3 nights, different policies and additional supplements may apply.

Please note that for rates with breakfast included, breakfast is only offered for adults. Breakfast for minors will be at an extra cost.

Breakfast service from 7:30 to 12:00.

In case of invoice it is necessary to present your updated tax statement.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Casa de las Flores in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

Parking is subject to availability due to limited spaces.

This property is located in a busy area and guests may experience noise.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel Casa de las Flores