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Get the celebrity treatment with world-class service at Hotel Casa Ortiz
Elegant Accommodations: Hotel Casa Ortiz in Ciudad Valles offers 5-star comfort with air-conditioned rooms featuring private bathrooms, free WiFi, and modern amenities. Guests appreciate the room comfort and cleanliness. Exceptional Facilities: The hotel boasts a lush garden, a year-round outdoor swimming pool, and an outdoor seating area. Additional facilities include a private check-in and check-out service, a 24-hour front desk, and free on-site private parking. Convenient Location: Located 46 km from Tamul Waterfalls, the hotel provides easy access to local attractions. Free streaming services and a tour desk enhance the guest experience. Guest Satisfaction: Highly rated by guests, Hotel Casa Ortiz is praised for its attentive staff and excellent service support.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Free parking
- Free WiFi
- Non-smoking rooms
- Family rooms
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Guest reviews
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Guests who stayed here loved
- Rashid
India“Good property, it's location and staff excellent” - Mejía
Mexico“Las habitaciones son muy lindas, frescas y limpias. El lugar es ideal para descansar, el área de alberca ideal para estancia con niños.” 
María Mexico“Limpieza, comodidad , climatizada , Paisajismo tropical, atención de recepcionistas, y buenos restaurantes frente al hotel. La única área de oportunidad es que la alberca necesita más tratamiento el agua y que tarda en salir agua caliente en baño”- Vanessa
Germany“Freundliche Rezeption, tolle Zimmer, gutes Frühstücks-Option direkt gegenüber, in der Nacht ruhig.” 
Hugo
United States“La calidez del personal, excelente comida en el restaurante”- Carlos Mexico“La atención del personal es muy buena, las instalaciones son muy confortables, las sábanas y toallas limpias y huelen bien. Se nota el cuidado de los dueños de la propiedad. La comida es muy buena.”
- Israel Mexico“Lo limpio, cómodo, el trato del personal es excelente. La ubicacion es el centro para salir a los diferentes lugares turisticos. Tranquilo, regresaria sin duda y sin buscar otra opción de hospedaje”
- Garcia Mexico“Desayuno excelente relación precio calidad sabor variedad.”
- Rodriguez Mexico“Es la tercera vez que me alojo aquí y siempre está limpio y muy muy comodo”
- Luis Mexico“La hospitalidad del personal, la disposición para brindar información turística, necesaria para el viajero. Todos sin excepción en recepción del hotel así como en el restaurante son personas amables y atentas.”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 6 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
