You might be eligible for a Genius discount at Hotel Ciudad Real Palenque. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located a 15-minute drive from the stunning Palenque ruins, Hotel Ciudad Real Palenque offers a large outdoor pool and a sun terrace with hammocks. The 3 on-site restaurants serve international cuisine. Each air-conditioned room at the Ciudad Real Palenque has simple colonial-style décor and views of the gardens or pool, a TV and a bathroom with a hairdryer and toiletries. The hotel offers free Wi-Fi access in public areas throughout the hotel. Hotel Ciudad Real Palenque is situated next to the Pakal-Na highway, and offers free parking. The centre of Palenque town is just 1.5 km away, while Villahermosa International Airport is 130 km away.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Bernadette
    Ireland Ireland
    Food was great. Staff were really friendly. Good pool.
  • Alberto
    Italy Italy
    Position close to ruin area. Comfortable rooms, nice pool to have a rest and relax after the visit. The restaurant is an average one: we didn't have breakfast, but had dinner.
  • Marieke
    Netherlands Netherlands
    Luxury hotel with lovely pool. Spacious rooms. Clean. 10-15 min walk from large supermarket, 15-20 minutes from cute restaurants and ADO bus station.
  • Rach
    United Kingdom United Kingdom
    Really lovely location and facilities, staff were really helpful, we had a great comfortable stay and booked tours and taxis from reception. Food at the restaurant was really good.
  • Robert
    United Kingdom United Kingdom
    Good place to relax and all the facilities you would need from the restaurant to the pool.
  • Chloe
    Spain Spain
    nice staff at the reception (not at the restaurant though) comfortable room, good amenities (pool..) good location plenty of food options at the restaurant
  • Szimóna
    Germany Germany
    The rooms war really nice, it feels like you stay in a jungle. It meets the expectations.
  • Angeliki
    Greece Greece
    A fairytale hotel, a continuation of the superb nature that surrounded us. The food in the restaurant was very good, the rooms were huge overlooking the garden, with good wifi and very helpful staff.
  • Michelle
    Mexico Mexico
    Es un hotel en medio de la naturaleza, la piscina tiene un tobogán que disfrutaron mucho mis hijos, la comida está rica, el desayuno completo: café, jugo o fruta, panecitos con mermeladas y mantequilla, y el Plato fuerte. En auto muy buena...
  • César0820
    Costa Rica Costa Rica
    excelente servicio de restaurante, buen sabor, el servicio de masajes espectacular y las instalaciones como la piscina son muy lindas, las habitaciones impecables.

Hotel surroundings

Restaurants

3 restaurants on site
  • Bambú
    • Cuisine
      American • Mexican • Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian
  • La Terreza
    • Cuisine
      American • Mexican • Local
    • Open for
      Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Las Palmas
    • Cuisine
      American • Mexican • Local
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian

House rules

Hotel Ciudad Real Palenque takes special requests - add in the next step!
Check-in
From 15:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 04:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note that breakfast is served à la carte. The indicated breakfast price is approximate.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about Hotel Ciudad Real Palenque