Experience world-class service at Conrad Tulum Riviera Maya

Prime Beachfront Location: Conrad Tulum Riviera Maya in Tulum offers a private beach area and beachfront access. Guests enjoy stunning sea views and direct beachfront access. Exceptional Facilities: The resort features an infinity swimming pool, spa facilities, fitness centre, sun terrace, and free bicycles. Additional amenities include a restaurant, bar, and free WiFi. Comfortable Accommodations: Rooms offer air-conditioning, balconies, private bathrooms, and modern amenities. Family rooms and a kids' pool cater to all guests. Dining Experience: A variety of dining options are available, including a family-friendly restaurant serving Greek, Italian, and Mexican cuisines. Breakfast includes local specialities and fresh fruits. Nearby Attractions: Chemuyil Beach is a 2-minute walk away, while Tulum Archeological Site lies 22 km from the resort. Cozumel International Airport is 57 km distant.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Conrad Hotels & Resorts
Hotel chain/brand
Conrad Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (8.6)

    • Breakfast info

    • Continental, American, Buffet

    • Free private parking available on-site

    • Activities:

    • Fitness centre

    • Games room

    • Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 large double beds
2 large double beds
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Sustainability

This property has 3 third-party sustainability certifications.
  • ISO 14001:2015 Environmental management system
    ISO 14001:2015 Environmental management system
    Certified by: DEKRA Certification, Inc.
  • ISO 50001:2018 Energy management systems
    ISO 50001:2018 Energy management systems
    Certified by: DEKRA Certification, Inc.
  • ISO 9001:2015 Quality management systems
    ISO 9001:2015 Quality management systems
    Certified by: DEKRA Certification, Inc.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Matteo
    Italy Italy
    A wonderful location, real luxury, outstanding food offer
  • Dimitri
    Australia Australia
    Excellent. One of the most beautiful foyers and overall designed hotels I’ve seen.
  • John
    Netherlands Netherlands
    Beds and rooms amazing, breakfast good but overpriced, restaurants top quality, all staff friendly and helpfull. Top class hotel!
  • Lewis
    United Kingdom United Kingdom
    Amazing hotel with really impressive decor. Great restaurants and facilities. Very friendly and attentive staff too!
  • Jose
    Chile Chile
    The breakfast was very good. However, when the hotel reached its 50-60% of its capacity the staff collapsed.
  • Tara
    Canada Canada
    It's a family-style resort but not loud, and there are still couples. You won’t see trashy people on vacation getting wasted which is nice and relaxing. Quieter atmosphere. Love that the beach chairs are first come first serve, and you don't have...
  • Anastasia
    United Kingdom United Kingdom
    Breakfast is the best we’ve ever seen, staff is super friendly, everyone is smiling and ready to help, top service. food in main pool restaurants is super tasty, room service super fast. Beds are comfy
  • Jack
    United Kingdom United Kingdom
    Everything, the facilities, room, staff and food and drinks were exemplary. Could not recommend any more!
  • Roberto
    Italy Italy
    Struttura fantastica tra giungla, mare e piacevoli animaletti
  • Philippe
    Belgium Belgium
    Prestation impeccable. Magnifique endroit d’une beauté impressionnante. Personnel, très attentif et très courtois.

Property surroundings

Restaurants

12 restaurants on site
  • Maratea
    • Cuisine
      Greek
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free
  • Autor
    • Cuisine
      Mexican • Local
    • Open for
      Dinner
    • Ambiance
      Modern • Romantic
    • Dietary options
      Vegetarian
  • Kengai
    • Cuisine
      Asian
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian
  • Ukai
    • Cuisine
      Japanese • Sushi
    • Open for
      Dinner
    • Ambiance
      Family friendly • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Arbolea
    • Cuisine
      American • Mexican • International
    • Open for
      Breakfast • Brunch
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Chiringuito Carbon
    • Cuisine
      Mexican
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • Cafetal
    • Cuisine
      American • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • Chiringuito Crudo
    • Cuisine
      Caribbean
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly
    • Dietary options
      Vegetarian
  • Chaak-Bar
    • Cuisine
      American
    • Open for
      Cocktail hour
    • Ambiance
      Modern
  • Ultramar Restaurante
    • Cuisine
      Mexican
    • Open for
      Brunch • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian
  • Ultramar Bar
    • Open for
      Cocktail hour
    • Ambiance
      Family friendly • Modern
  • Chiringuito Leña
    • Cuisine
      Italian
    • Open for
      Brunch • Lunch
    • Ambiance
      Family friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

Conrad Tulum Riviera Maya takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Conrad Tulum Riviera Maya in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Conrad Tulum Riviera Maya