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About this property

Elegant Accommodation: Hacienda Xcaret in Playa del Carmen offers an adults-only hotel with a swimming pool with a view, sun terrace, and lush garden. Guests enjoy free WiFi, bicycles, and a shared kitchen. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, and modern amenities such as a washing machine and TV. Additional facilities include a lounge, coffee shop, and outdoor seating area. Convenient Location: Located 27 km from Cozumel International Airport, the hotel is near attractions like Xel Ha (43 km) and Cenote Dos Ojos (48 km). ADO International Bus Station and Playa del Carmen Maritime Terminal are 8 km away. Guest Favorites: Guests appreciate the convenience for nature trips, lush garden, and attentive host.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 extra-large double beds
or
1 sofa bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Edin
    Spain Spain
    A small piece of Yucatan jungle, with separate apartments, a swimming pool, a neo-colonial main house (where the owners live). Monkeys in the trees accept bananas and it's so funny to see them eating. Iguanas, mosquitoes....well...you're in the...
  • Stephane
    France France
    Gorgeous hacienda in luxurious garden which includes a fabulous natural pool. Large living space with shared kitchen. Very attentionate host. Nice breakfast place next door.
  • Arzoris
    France France
    Everything. The hacienda is beautiful, the bed and pillows are extremely comfortable, the towels are fluffy and smell delicious, the internet works, it has a kitchenette, it’s next door to all the X parks.
  • Helena
    Sweden Sweden
    This was an absolutely magical experience from beginning to end! A very elegant private colonial style property surrounded by breathtakingly beautiful tropical gardens. With a softly curved pool bar seating and shade the atmosphere was...
  • Aaron
    Canada Canada
    Owners were very friendly and helpful, the room was comfortable, gardens were beautiful and the pool was very nice, clean, and relaxing. Look forward to visiting again!
  • Alice
    Austria Austria
    I think this was the best hotel I’ve ever stayed in, words really cant describe how incredible this place is. The rooms were just beautiful, as well as the whole hacienda. Staying here is a really unique experience, and the host is super nice. I...
  • Vilhelms
    Latvia Latvia
    It was an adventure to stay here – in the best possible sense of it. Monkeys were playing around in the yard, the property itself is very very charming and beautiful.
  • Rory
    United States United States
    Gorgeous quaint property with classic hacienda experience. The pool is very cute and nestled among the greenery. Very relaxing to disconnect (with free wifi reaching the whole property for when you need to reconnect). Our unit had a decent sized...
  • Sarah
    United Kingdom United Kingdom
    Loved the accommodation and everyone was very kind. The location was a way from most things so did need to hire a car, which was very expensive
  • Pavel
    Czech Republic Czech Republic
    A home away from home, with a very warm welcome, beautiful hosts, and a great set of amenities. Read the other reviews, all they say is true ;-). Best with a car, though.

Hotel surroundings

House rules

Hacienda Xcaret takes special requests - add in the next step!
Check-in
From 10:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 15:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaDiners ClubDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please inform Hacienda Xcaret in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Hacienda Xcaret