Hotel Hacienda Ventana del Cielo

–Good location - show map
+37 photos

Hotel Hacienda Ventana del Cielo

1 / 45
Scored 8
Rated very good

Staff

8.4

You might be eligible for a Genius discount at Hotel Hacienda Ventana del Cielo. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Hotel Hacienda Ventana del Cielo in Tepoztlan offers family rooms with private bathrooms, balconies, and garden views. Each room includes free toiletries, a TV, and a dining area. Exceptional Facilities: Guests can enjoy spa facilities, a swimming pool with a view, sun terrace, and lush garden. The property features a restaurant, bar, and free WiFi. Additional amenities include a lounge, outdoor fireplace, and tour desk. Dining Experience: The family-friendly restaurant serves local cuisine with brunch, dinner, high tea, and cocktails. The romantic ambience enhances the dining experience. Prime Location: Located 93 km from Benito Juarez International Airport and 34 km from the Robert Brady Museum, the hotel offers scenic views and easy access to local attractions.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Spa and wellness centre
  • Family rooms
  • Free WiFi
  • Restaurant
  • Airport shuttle (free)
  • Room service
  • Non-smoking rooms
  • Bar

Property highlights

    • FREE private parking!

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 extra-large double bed
2 double beds
Bedroom 1
1 extra-large double bed
Bedroom 2
1 double bed
1 extra-large double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Gabriela
    United States United States
    “Excellent service and beautiful view. Manager was excellent in being flexible around deposit misunderstanding. Manager and front desk person were attentive.”
  • Itzel
    Mexico Mexico
    “El lugar es muy bonito y está perfectamente ubicado debajo del cerro de la ventana.”
  • Armando
    Mexico Mexico
    “Las vistas, la tranquilidad, muy limpio, la comida es muy rica”
  • Karla
    Mexico Mexico
    “La ubicación es perfecta para descansar y estar alejados del ruido”
  • Frida
    Mexico Mexico
    “El hotel está hermoso, super limpio, tanto alberca, habitaciones, jardín y restaurante se encontraban muy limpios, la atención desde que llegas es excelente, todos muy amables, un experiencia maravillosa, mis felicitaciones y agradecimiento a todo...”
  • María
    Germany Germany
    “La localización del hotel es increíble, ya que se encuentra justo en la falda del monte, por lo que se aprecia una vista maravillosa desde cualquier parte del hotel. El hotel también ofrece caminatas con guía, lo cual añade mucho a la experiencia....”
  • Andy
    Mexico Mexico
    “La vista es lo mejor! Espacios abiertos para descansar, la piscina de la terraza es perfecta”
  • Barcenas
    Mexico Mexico
    “Muy buena atención el personal super amable hay muy buena energía los precios del restaurante muy accesibles.todo muy bien”
  • Gonzalez
    Mexico Mexico
    “Limpio. Excelente atención del personal. La comida es casera, muy buena.”
  • Alex
    Mexico Mexico
    “El servicio, las vistas, lugar relajantes y la cercanía de buenos restaurantes.”

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurante #1
    • Cuisine
      Local
    • Open for
      Breakfast • Brunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly • Romantic

House rules

Hotel Hacienda Ventana del Cielo takes special requests - add in the next step!
Check-in
From 13:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 12 years are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

A deposit via bank wire is required to secure your reservation. Hotel Hacienda Ventana del Cielo will contact you with instructions after booking, and bank deposit must be made within the first 48 hours after the hotel has contacted the guest with bank information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Hacienda Ventana del Cielo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Hotel Hacienda Ventana del Cielo