Experience world-class service at JW Marriott Cancun Resort & Spa

Nestled along the beach in the middle of Cancun's hotel zone, this luxurious hotel offers comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean. JW Marriott boasts an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment. Guestrooms at JW Marriott Cancun Resort & Spa are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JW Marriott Hotels & Resorts
Hotel chain/brand
JW Marriott Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free private parking available on-site

    • Activities:

    • Tennis court

    • Fitness centre

    • Games room


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
2 double beds
2 double beds
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Watson
    United States United States
    The staff is extremely courteous. The downside was the extra charge for breakfast. I booked through Booking, and it stated that breakfast was included. In the end, I had to pay an additional approximately $400 per day for breakfast and full board,...
  • Yigal
    Israel Israel
    Very good service, swimming pools, hotel beach, restaurants food
  • Magdalena
    Australia Australia
    Fantastic 5 star resort. The pools and the beach were amazing!
  • Kim
    Australia Australia
    Really friendly and helpful staff, great hotel layout with great restaurants.
  • Yoselin
    Mexico Mexico
    Spa area is definitely a plus, very enjoyable. All staff were really kind. Location is great and the view from the room is really nice.
  • Olivia
    United Kingdom United Kingdom
    Beautiful hotel and stunning grounds. The staff were great. Very friendly, approachable and helpful. Breakfast was lovely. The beach and view was my favourite. Absolutely stunning. The location was fantastic and near all of the lovely restaurants...
  • Jean
    United Arab Emirates United Arab Emirates
    The overall comfort and location of the hotel. The fact it is right on the beach. The view from the room. Very efficient elevator. The sandwich shop is very convenient.
  • Eibhlin
    Ireland Ireland
    The hotel was beautiful, clean and had spectacular views from the rooms. Each and every staff member ensured that my stay was perfect in every way. Would highly recommend.
  • Martin
    Austria Austria
    The beach is well maintained from seagrass. Gym is amazing. The room are nice cleaned and we enjoyed out stay a lot. The Club 91 provides delicious, food and drinks and the staff there is just amazing. Thanks Eduardo, Alejandra and Marco for the...
  • Susan
    Australia Australia
    Great location, beautiful rooms, brilliant service.

Property surroundings

Restaurants

5 restaurants on site
  • Gustino Italian Grill
    • Cuisine
      Italian
    • Open for
      Dinner
  • BeachWalk
    • Cuisine
      American
    • Open for
      Lunch
  • 750 Pizzeria
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
  • Sasi Thai
    • Cuisine
      Thai
    • Open for
      Dinner
  • Bravío
    • Cuisine
      Spanish
    • Open for
      Breakfast • Dinner

House rules

JW Marriott Cancun Resort & Spa takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 12 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195.

At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/events

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about JW Marriott Cancun Resort & Spa