You might be eligible for a Genius discount at Krystal Cancun. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a minibar and cable TV. Each room at Krystal Cancun provides air conditioning. A safety deposit box is available in every room. The Krystal offers on-site car rental services. Other services include event organization, laundry facilities and a tour desk. Hacienda El Mortero restaurant is on-site at Cancun Krystal. It provides traditional Mexican cuisine and live mariachi music. The resort also offers a buffet breakfast and on-site bars. Only a short walk from the Krystal Cancun are numerous shops and restaurants. Guests at the resort will also find easy access to a variety of recreational activities including snorkeling, sailing and fishing.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 3 swimming pools
- Free WiFi
- Beachfront
- Free parking
- Family rooms
- 4 restaurants
- Spa and wellness centre
- Tea/coffee maker in all rooms
- Bar
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Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed or 2 double beds | ||
2 double beds | ||
1 extra-large double bed | ||
2 double beds | ||
1 extra-large double bed and 1 sofa bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 large double bed | ||
1 large double bed |
Guest reviews
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Guests who stayed here loved
Kai
Finland“Great location just at the beach, beautiful views, good facilities at beach. Polite staff who all spoke English at some level.”- Harry
United Kingdom“Fantastic location, solid rooms with a beautiful view.” - Manish
Netherlands“Near the beach. Nice activities in the swimming pool. Good facilities. It's near all the clubs.” - Vernon
Australia“Staff and the hotel were great, and I couldn't say I could find any issues after reading a few less favourable reviews.. Rooms are a good size and very clean and cool. Also well serviced by friendly staff.. I got to the hotel long before my...” - Haruka
Canada“We liked the location of this hotel, and accessibility to beaches, pool, bars and parties (Coco Bongo) and restaurants.” 
Al
Trinidad and Tobago“Loved the location. Loved the staff especially at the buffet restaurant and the spa.”- Fabio United Kingdom“Location was simply great! Amazing beach in Zona Hotel of Cancun”
- Rideg
Switzerland“Next to the beach, and to the clubs. I had a nice time here.” - Saskia United Kingdom“Great stay and would return, very big hotel therefore quite busy. Staff were kind and helped us organise a late check out. Good facilities, direct beach access and lots of sunloungers”
- Martin United Kingdom“The hotel was regularly cleaned, clean towels every day. The food in restaurants was satisfying”
Property surroundings
Restaurants
- Hacienda el Mortero
- CuisineMexican
- Open forBrunch • Dinner
- AmbianceTraditional
- Aquamarina
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly
- Las Velas
- CuisineInternational
- Open forBreakfast • Lunch • Dinner
- AmbianceFamily friendly
- Mediterraneo
- CuisineMediterranean
- Open forDinner
- AmbianceRomantic
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
The property has the Stay Safe & Clean Sanitary Certification.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Restrictions for the all-inclusive plan:
Children from 0 – 4 for free.
Children from 5 – 12, additional fee USD 40.00
Children older than 13, additional fee USD 90.00
