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About this property

Beachfront Location: Hotel Pocna Tulum in Tulum offers direct access to a private beach area and beachfront. Guests enjoy sea views and a serene setting with a terrace and rooftop pool. Exceptional Facilities: The hotel features an infinity swimming pool, spa facilities, and a lush garden. Additional amenities include a restaurant, bar, and free WiFi, ensuring a comfortable stay. Comfortable Accommodations: Rooms are equipped with air-conditioning, private bathrooms, and modern amenities. Family rooms and ground-floor units provide added comfort, while free private parking is available. Dining Experience: The family-friendly restaurant serves Japanese and Mexican cuisines with vegetarian and vegan options. Guests can enjoy brunch, lunch, and dinner in a traditional, modern, or romantic ambience.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.2)

    • Breakfast info

    • American

    • FREE private parking!


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 single bed
and
1 extra-large double bed
or
1 single bed
and
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
and
1 large double bed
1 large double bed
2 double beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Chiara
    Italy Italy
    The location was great it’s in a natural reserve and it’s right by the beach. The room was very spacious comfortable and clean and with a good touch of taste, exactly like you saw it in the pictures. The restaurant/bar by the beach was nice,...
  • Jasmine
    Italy Italy
    PARADISE! The room amazing the beach club amazing, cocktails and food amazing The breakfast lovely, the best place in our mexican trip
  • Jochen
    Mexico Mexico
    Breakfast was amazing, not sure what the others wrote. I liked it very much The complete Hotel was really amazing, the beach the Jungle and really everything.
  • Rachael
    United Kingdom United Kingdom
    The room was nice and cool and had a huge bathroom. Breakfast was good with lots if choice. The pool was a great place to relax.
  • Alessandro
    United Kingdom United Kingdom
    Very friendly stuff in all facilities of the resort! Sublime views from the pool area and the rooms by the beach. Great breakfast. Very clean rooms Very relaxing
  • Anna
    Germany Germany
    Very clean, cozy and stylish hotel, friendly and helpful stuff, delicious breakfast and restaurant meals from the menu throughout the day. Yoga classes in the morning with great view. I would like to come back again!
  • Dusan
    Germany Germany
    We will definitely go there again! Such a beautiful experience to be in the jungle. Such a serenity and crazy beautiful view to the ocean from the middle of the nature! You also have a lot of privacy beautiful every bungalow is surrounded by...
  • Laura
    United Kingdom United Kingdom
    Loved the beachfront location, the natural flora and fauna at the resort and the beautiful, contemporary and open plan design of the rooms.
  • Emmanuel
    France France
    It was nearby the beach and the rooms was so confortable. The staff was so friendly and kind. Breakfast was so good. I really enjoyed my stay in the Jaguar Park and Pocna.
  • Marco
    Italy Italy
    The location is perfect, in a protected area, absolute calm and peace at night. The Japanese restaurant in the structure is run by a Japanese chef and is one of the best I have tried so far (and I know Japan quite well) . I got a room with a...

Hotel surroundings

Restaurants

2 restaurants on site
  • Ramon
    • Cuisine
      Mexican
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan
  • Kogure
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

Hotel Pocna Tulum takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
US$30 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
US$30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Pocna Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In the event of an early departure, the property will charge you the full amount for your stay.

A damage deposit of US$150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hotel Pocna Tulum