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About this property

Comfortable Accommodations: Hotel Boutique TerraNova in Tulum offers air-conditioned rooms with private bathrooms, terraces, balconies, and garden or pool views. Each room includes a work desk, dining area, and free WiFi. Wellness and Leisure: Guests can enjoy a spa and wellness centre, open-air bath, massage services, and a year-round outdoor swimming pool. The property features a terrace, garden, and bar, providing relaxing spaces for all visitors. Convenient Location: Located 36 km from Tulum International Airport and 1.7 km from Tulum Bus Station, the hotel is near attractions such as Tulum Archeological Site (6 km) and Parque Nacional Tulum (7 km). Free private parking is available. Guest Services: The hotel offers private check-in and check-out, a paid shuttle service, beauty services, wellness packages, concierge, minimarket, and free WiFi. Additional amenities include a coffee shop, outdoor seating area, and yoga classes.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (9.0)

    • FREE private parking!


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Availability

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Room type
Number of guests
 
1 large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Martin
    Switzerland Switzerland
    Very special property (in a good way). Super friendly host with excellent tips to explore Tulum. Very good French bakery for breakfast within walking distance. Jungle-feel garden with swimming pool.
  • Daria
    Australia Australia
    One of the best hotels I’ve stayed in: everything was easy, from checking in till checking out. The owners and employees are amazing, welcoming and caring. The room, the hotel itself had everything that I needed, even much more than you pay for...
  • Claudia
    Switzerland Switzerland
    Everything! Absolutely amazing place and the most helpful staff that you could wish for! Rafa and the other guy at reception gave us so many good tips and provided us with written down informations. Also the pool, garden and room was just so...
  • Julie
    United Kingdom United Kingdom
    Friendly staff with great recommendations for trips and food
  • Emma
    United Kingdom United Kingdom
    The decor of the hotel was beautiful- it was like being in the jungle. The pool was a great place to chill. The room was very comfortable and clean. The staff were very friendly and gave lots of great recommendations and there was a cute resident...
  • Iryna
    United Arab Emirates United Arab Emirates
    I had an absolutely delightful stay at Terranova. The lush greenery surrounding the property added a serene and peaceful atmosphere, enhancing the overall sense of tranquility. Rafa, the owner, was incredibly welcoming and attentive, offering...
  • Claudia
    Italy Italy
    Cozy hotel with few rooms in a little junglish garden. Nicely decorated with a super welcoming owner, always happy to help and give you the best local tips. If you look for a touch of authenticy in Tulum, far away from the party atmosphere, in a...
  • Patrycja
    Italy Italy
    This place - and Rafa, the owner - made our stay in Tulum feel truly unique and authentic. We absolutely loved the La Veleta neighborhood. It’s more private than the hotel zone, yet still full of life, with great local spots nearby and much more...
  • Alois
    Germany Germany
    We had a fantastic stay! Rafa and Bany were amazing hosts - welcoming, helpful, and full of great tips about the area. Their local recommendations, especially for places to eat, really elevated our whole experience. The hotel itself was lovely,...
  • Maren
    United Kingdom United Kingdom
    Beautiful courtyard, lovely room, very friendly staff, local hipster road for touristy / expat community experience

Hotel surroundings

House rules

Hotel Boutique TerraNova takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please note this property does not give invoices.

Please inform Hotel Boutique TerraNova in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of US$50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Boutique TerraNova