About this property

Cititel Express Penang is located in the UNESCO World Heritage Site of George Town and offers free WiFi and an on-site Japanese restaurant. Each room features a TV, air-conditioning and satellite channels. En suite bathrooms come with shower facilities, a hairdryer and bidet. Rooms also boast city views. At Cititel Express Penang you will find a 24-hour front desk, luggage storage and free parking. The hotel is 300 metres from Komtar and Prangin Mall, and 1.4 km from Pinang Peranakan Mansion. Penang International Airport is 14 km away.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CHM Hotels
Hotel chain/brand

Property highlights

    • Situated in the best rated area in George Town, this hotel has an excellent location score of 8.7

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
2 single beds
2 single beds
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Hin
    Malaysia Malaysia
    Clean hotel, very conveniently situated in Georgetown.
  • Lee
    Malaysia Malaysia
    Generally a good hotel, good staffs, good location, ample car parks. It served my needs.
  • Chuah
    Oman Oman
    Excellent location, staff were very friendly and helpful
  • Yew
    Singapore Singapore
    The location of the hotel is near to many eateries as well as durian establishments. It also helps that the mall is nearby, walking distance. Taking Grab from the hotel is also convenient as the driver can drive up to the lobby while we wait...
  • Tuck
    Malaysia Malaysia
    Location was great, just a few minutes walk to Komtar, 1st Avenue mall, Perangin mall. Quite a few coffee shop at the area, so food is not an issue.
  • Ravi
    Malaysia Malaysia
    room was clean location was good never had chance to try the breakfast
  • Andrew
    Malaysia Malaysia
    Strategic location. View from the room. Accessability.
  • Hafiz
    Malaysia Malaysia
    The room is very clean, tidy and comfortable. Location are near to Chowrasta market, Komtar, the famous cendol, Hutton Lane Roti Bakar and others.
  • Zainee
    Malaysia Malaysia
    Very good and convenient to all the shops and malls.
  • Uma
    Malaysia Malaysia
    The bed was super comfy. The only thing we look forward to is a good sleep. The washroom was super clean.

Hotel surroundings

House rules

Cititel Express Penang takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Hotel reception will be temporarily closed until further notice. Kindly proceed to the reception counter at The Wembley – A St Giles Hotel, Penang for check-in and check-out.

Please take note that pets are not allowed at Cititel Express Penang.

Please take note that there is installed the water dispenser on every floor for Cititel Express, Penang. Therefore, there is no more bottled water provided inside the room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cititel Express Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Cititel Express Penang