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Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: Sutera Sanctuary Lodges At Poring Hot Springs in Ranau offers family rooms with air-conditioning, private bathrooms, and garden views. Each room includes a balcony, bathrobes, and free toiletries. Dining and Leisure: The family-friendly restaurant serves Malaysian, local, Asian, and international cuisines for brunch, lunch, dinner, and high tea. Guests can relax at the bar or enjoy the hot spring bath. Convenient Facilities: The lodge features a garden, kids' pool, coffee shop, and minimarket. Additional amenities include a paid shuttle service, housekeeping, room service, and full-day security. Location and Activities: Located 126 km from Kota Kinabalu International Airport, the property offers hiking activities. Highly rated for its attentive staff and excellent breakfast.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Breakfast info

    • Halal, Asian, American


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
and
2 large double beds
2 single beds
and
1 extra-large double bed
2 single beds
2 bunk beds
4 bunk beds
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Peter
    Australia Australia
    Great location in the Poring Springs complex. Lovely breakfast in the restaurant in the springs. Delightful and helpful staff. Very quiet at night once daytrippers leave the park
  • Jude
    United Kingdom United Kingdom
    Lovely spacious villa inside the park. Huge bathroom, very comfortable bed and helpful friendly staff Direct access into the park for walks up to the waterfalls and the butterfly farm. Very quiet. Didnt go to the spring pools (these are more like...
  • Jeannette
    Malaysia Malaysia
    The whole environment is inviting and welcoming. Well maintained and and accommodation was super comfy and clean. The staff were so attentive to our needs and special mention to Manager Ridwuan and his super team of Sue, Fedro, Clive, Angie and...
  • Sam
    United Kingdom United Kingdom
    The staff were incredibly friendly and helpful. The Jungle Lodge is excellent with the courtyard hot water bath as an extra bonus to our stay. The food in the restaurant is very nice too. It gets very busy with visitors who walk straight past...
  • Zarina
    Malaysia Malaysia
    Room is well maintained. & i really love the sound of the river. There so much to do within the resort area too. Serene view and peaceful.
  • Albertogalca
    Spain Spain
    A great place to stay a few days in the area and enjoy nature.
  • Annette
    Netherlands Netherlands
    Vry clean rooms and right next to the entrance of the Hot Springs
  • Junko
    Singapore Singapore
    Jungle Lodge was very spacious. Really calming to hear birds and the river running close by.
  • Maria
    Russia Russia
    We stayed in a villa and it was amazing. The house is light clean and beautiful. 2 bedrooms, one living room and two bathrooms. Enough space for everyone in our group. Parking is right in front of the house. Very close to the park entrance. I...
  • Jehcob
    Malaysia Malaysia
    Clean, like stay at oversea, different kind of experience.

Property surroundings

Restaurants

1 restaurant on site
  • Rainforest Restaurant
    • Cuisine
      Malaysian • Local • Asian • International
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly

House rules

Sutera Sanctuary Lodges At Poring Hot Springs takes special requests - add in the next step!
Check-in
From 15:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 153 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 153 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sutera Sanctuary Lodges At Poring Hot Springs in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Sutera Sanctuary Lodges At Poring Hot Springs