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About this property

Hotel Sandakan is situated in the city centre, only 200 metres from the Sulu seafront. It features two restaurants and offers free Wi-Fi and on-site parking. Guest rooms are air-conditioned and include a satellite TV and a minibar. Each room features a private bathroom with amenities. Palm Café serves a wide variety of both Malaysian local delights and international dishes. Guests of Sandakan can also enjoy authentic Cantonese cuisine and dim sum specialities at the Palm Garden Restaurant. Sandakan Hotel is located 20 km away from Sandakan Airport. The hotel is 11 km from Sandakan Memorial Park, and less than 5 km away from the Chinese temple of Puh Jih Shih.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.5)

    • Breakfast info

    • Buffet

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
or
1 double bed
2 large double beds
1 large double bed
1 single bed
2 single beds
2 large double beds
1 large double bed
1 single bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Clara
    United Kingdom United Kingdom
    Perfect location. Friendly staff let me store luggage overnight.
  • James
    United Kingdom United Kingdom
    Staff were fantastic. We had a small issue with the air con and they wanted to fix it straight away. The room is big and the beds comfortable. One of the best places to stay in Sandakan.
  • Johanna
    Finland Finland
    Nice and friendly personnelis the best in this hotel. The location is good: near by restaurants, harbour mall and laundry.
  • Andrew
    Australia Australia
    Older style hotel in a good central location. It sits right next door to the mosque which forms part of the heritage trail. Our room facing the port was quite large and comfortable. As short walk and your on the boardwalk where plenty food ...
  • Joanna
    Malaysia Malaysia
    Excellent location in city centre— walking distance to the market, waterfront etc. Helpful staff and excellent service. Buffet breakfast was excellent with a variety of choices. Lift available. Clean and comfortable rooms
  • Joanna
    Malaysia Malaysia
    Excellent location in city centre— walking distance to the market, waterfront etc. Helpful staff and excellent service. Buffet breakfast was excellent with a variety of choices. Lift available. Clean and comfortable rooms
  • Joanna
    Malaysia Malaysia
    Excellent location in city centre— walking distance to the market, waterfront etc. Helpful staff and excellent service. Buffet breakfast was excellent with a variety of choices. Lift available. Clean rooms
  • Sharon
    Australia Australia
    Staff were exceptional. Especially Neil who went above and beyond to look after us.
  • Neil
    Australia Australia
    Hotel locations was centrally located. Two restaurants in the hotel both had good food and friendly staff
  • Simon
    United Kingdom United Kingdom
    Nice hotel. clean and good location. breakfast was fine.

Hotel surroundings

Restaurants

2 restaurants on site
  • Palm Cafe
    • Cuisine
      Chinese • Malaysian • Local
    • Open for
      Breakfast • Lunch • Dinner
  • Palm Garden Chinese Restaurant
    • Cuisine
      Cantonese • Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly

House rules

Hotel Sandakan takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 05:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 100 is required on arrival. That's about £17. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children older than 1 year are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

6+ years
Extra bed upon request
MYR 75 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
VisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

A damage deposit of MYR 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

FAQs about Hotel Sandakan