You might be eligible for a Genius discount at The Banjaran Hotsprings Retreat. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

Experience world-class service at The Banjaran Hotsprings Retreat

Set against limestone hills, The Banjaran provides a peaceful wellness retreat with its geothermal hot springs and a naturally heated swimming pool. A steam cave and ice baths are also available. Free WiFi is available throughout the property. The spacious villas at Banjaran Resort come with a private pool and outdoor hot tub. The spacious living rooms are fitted with a 49-inch TV. Butler services are available. The Banjaran Hotsprings Retreat is a 15-minute drive from Ipoh City. Guests who drive can enjoy free parking. Guests can approach the 24-hour front desk for currency exchange, tour arrangements, ticketing and concierge services. Ayurvedic therapies and traditional Malay healing rituals are available at the eco-friendly spa. It also has a fish foot spa and a well-equipped fitness centre. Dining at Jeff’s Cellar : Reservation is essential 48 hours prior to your dining date.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sunway Hotels & Resorts
Hotel chain/brand

Property highlights

    • Top location: Highly rated by recent guests (9.5)

    • Want a great night's sleep? This property was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, American, Buffet

    • Free private parking available on-site

    • Activities:

    • Fitness centre

    • Spa and wellness centre

    • Hot tub/Jacuzzi


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Elena
    Italy Italy
    Beautiful surroundings, lush gardens, super friendly staff and great quality food. Also, an incredibly comfortable bed and bedding!
  • Saqib
    United Kingdom United Kingdom
    Food was outstanding, very interesting play on traditional foods, exciting variations, presentation excellent. Great value for money. Our lakeside lodge had an amazing plunge pool that we were and all the time and a wonderful separate hot tub...
  • Michiko
    Singapore Singapore
    The staff was excellent! And we enjoyed our dining experience at Pomello and the cave restaurant.
  • Elden
    Malaysia Malaysia
    Everything is perfect from the service to the facilities provided.
  • Rani
    Malaysia Malaysia
    The breakfast was awesome. Really love the environment.
  • Alanoud
    Saudi Arabia Saudi Arabia
    Spring water , Sauna and Crystal cave The rooms were clean Very helpful staff
  • Yap
    Malaysia Malaysia
    Jeff cellar is excellent in terms of service, cuisine and ambience. The staff is excellent. Grace and hossain were attentive to details. Food is great.
  • Anusha
    Malaysia Malaysia
    Banjaran: where stress melts faster than ice cream 🍦♨️. Bliss level 100% . Banjaran gave us nature, relaxation, and even roadside rescue! 🌿💦 Our tyre decided to give up at checkout, but the amazing maintenance team had us rolling again in no time...
  • Shannon
    Malaysia Malaysia
    From check-in to check-out, every aspect of our stay was handled with exceptional professionalism by your team. We truly appreciated the resort's serene, clean environment and your commitment to preserving nature—it made a lasting...
  • Tze
    Malaysia Malaysia
    Very comfortable villa overall, very attentive staff. Breakfast spread was good

Property surroundings

Restaurants

2 restaurants on site
  • Pomelo
    • Cuisine
      Malaysian • International
    • Open for
      Breakfast • Brunch • Dinner • High tea
    • Ambiance
      Modern • Romantic
    • Dietary options
      Halal
  • Jeff's Cellar -Reservation is essential 48 hours prior to your dining date.
    • Cuisine
      International
    • Open for
      Dinner
    • Ambiance
      Romantic

House rules

The Banjaran Hotsprings Retreat takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that the credit card used for the booking should correspond to the guest staying at the property.

Please note that hotel may contact the cardholder for verification purposes.

Please note that the credit card used for the booking should correspond to the guest staying at the property. Please note that hotel may contact the cardholder for verification purposes.

At check-in, guests must provide a record of full COVID-19 vaccination COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

FAQs about The Banjaran Hotsprings Retreat