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About this property

Reliable info:
Guests say the description and photos for this property are very accurate.

Comfortable Accommodations: Urban Suites, Spectre Collection by Stellar ALV in Jelutong offers family rooms with sea or city views. Each room includes air-conditioning, a kitchenette, and a private bathroom. Guests enjoy free WiFi, a fitness centre, sauna, and a garden. Exceptional Facilities: The aparthotel features an infinity swimming pool with a view, a children's playground, and free on-site private parking. Additional amenities include a washing machine, dining area, and executive lounge access. Prime Location: Located 11 km from Penang International Airport, the property is close to attractions such as 1st Avenue Penang and Penang Times Square, both 4 km away. Other nearby points include Penang Hill and Penang Botanic Gardens, each 8 km from the aparthotel. Guest Satisfaction: Highly rated for room cleanliness, comfort, and bed comfort, Urban Suites ensures a pleasant stay for all guests.

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top location: Highly rated by recent guests (8.6)

    • Free private parking available on-site


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Availability

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Accommodation Type
Number of guests
 
Bedroom 1
2 double beds
Bedroom 2
1 double bed
Bedroom 1
2 double beds
Bedroom 2
1 double bed
Bedroom 1
2 large double beds
Bedroom 2
2 large double beds
Bedroom 1
2 double beds
Bedroom 2
1 double bed
Bedroom 3
1 single bed
Bedroom 1
2 double beds
Bedroom 2
1 double bed
Bedroom 3
1 double bed
Bedroom 1
2 double beds
Bedroom 2
1 double bed
Bedroom 3
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Zurry
    Malaysia Malaysia
    The mattress. Free parking n the condo facilities. Easy to check in and check out process.
  • Norhidayah
    Malaysia Malaysia
    1. I love everything especially the stellar team, they assist me without failed in the whatsapp group day and nite.. probably we will stay again bcoz of the very good treatment. 2. The pool waa so nice, the are plenty of pool, just choose it, also...
  • Sheryl
    Malaysia Malaysia
    The room was so beautiful and in a convenient location. Check in and check out was really easy as well.
  • Roger
    Malaysia Malaysia
    The location is excellent. In general, the unit is one of the better BnBs we have used in Penang. If two simple details were sorted, it would get excellent all-around ratings from us
  • Azni
    Malaysia Malaysia
    Spacious & comfortable house, strategic location & top notch amenities. Checking in was smooth and hassle-free.
  • Ash
    Malaysia Malaysia
    amazing place and had good shops and convenience store nearby
  • Vincent
    Italy Italy
    Clean, spacious, beds and sofas comfortable, nice view, nice furniture, pool area and gym
  • Hana
    Malaysia Malaysia
    very convenient and such a lovely place to stay with your family!
  • Ain
    Malaysia Malaysia
    Very easy check-in and check out process. Staff were friendly.
  • Salina
    Malaysia Malaysia
    1. Comfortable bed and pillows. 2. Clean place. 3. There were heaters in the 2 bathrooms. 4. 4 double beds for the unit we chose. 5. Great Stellar ALV staff.

Host Information

Company review score: 8.6Based on 3,882 reviews from 20 properties
20 managed properties

Property information

We understand that a great night sleep is our guests' top priority, As such, for all our beds, top quality King Koil "Chiro-Protect" beddings & high thread count linens are also used to ensure that all our guests have a sound and good night's sleep. Premium furnishings - Sofa, Dining Set, Warm Lightings are used to ensure an amazing & comfortable experience for all our esteemed guests. Full and functional amenities such as kitchen facilities and dining facilities are provided as well. Our friendly support team is available for direct assistance at the lobby front desk. Exclusive only for Stellar ALV’s guests, you may leave your luggage at our lobby with us, before check-in or after check-out for safe keeping. Special lounge is also available for you to have a quick rest Our friendly and professionally trained housekeeping team is here, at your service! Should you need additional housekeeping services, feel free to have them scheduled with our customer support team!

Languages spoken

English,Malay,Chinese

Property surroundings

House rules

Urban Suites, Spectre Collection by Stellar ALV takes special requests - add in the next step!
Check-in
From 15:00 to 22:30
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 300 is required. The property charges this 7 days before arrival. That's about US$70. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

A damage deposit of MYR 300 is required. The property charges this days before arrival. This will be collected by bank transfer. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.

FAQs about Urban Suites, Spectre Collection by Stellar ALV