About this property

This hotel is 7 miles from downtown Charlotte and 5 miles from the Charlotte Douglas International Airport. The hotel offers an outdoor pool, complimentary airport shuttle and rooms with free Wi-Fi. Hyatt Place Charlotte Airport/Lake Pointe rooms include a refrigerator and 42-inch flat-screen TV. The rooms are equipped with a coffee maker and seating area. The Charlotte Lake Pointe Hyatt Place provides guests with free breakfast daily. The hotel offers a Starbucks, restaurant and lounge. Hyatt Place is within a 15-minute drive of the Carowinds Amusement Park. The hotel is 7 miles from the Bank of America Stadium, home of the Carolina Panthers. Hotel will be undergoing renovation from November 2023-February 2024. Certain areas of the hotel will be closed to guest use, please call the hotel for details.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Place
Hotel chain/brand
Hyatt Place

Property highlights

    • Top location: Highly rated by recent guests (8.8)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 double beds
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
Double Room with Two Double Beds and Sofa Bed - Bath Tub/Mobility Accessible
1 sofa bed
and
2 large double beds
Double Room with Two Double Beds and Sofa Bed - Roll-In Shower/Mobility Accessible
2 double beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Heow
    Malaysia Malaysia
    The simple Gym. The bright lobby. Comfortable room with guest/visitor lounge.
  • Tracy
    United States United States
    Very friendly service and the rooms were very nice and clean. Then didn't hesitate to get the extra items needed and the staff always greeted everyone with the same passion. I love it and would recommend to anyone looking for a nice comfortable...
  • Welch
    Trinidad and Tobago Trinidad and Tobago
    Great location, friendly and helpful staff and very comfortable bed.
  • Rex
    New Zealand New Zealand
    Bed was really comfortable, breakfast was exceptional and the staff were really friendly and helpful
  • Frank
    Austria Austria
    Very nice and clean place, I was positively surprised by its room design, as I guess I expected more of a typical layover kind of a place. I had booked a room with kingsize bed in the upper floor - room was was VERY spacious, clean, nice seating...
  • Garrett
    United States United States
    Clean hotel,room and friendly staff... breakfast was good
  • Maarten
    Netherlands Netherlands
    Great comfy room, very large! Breakfast was nothing special, the restaurant next door was great
  • Anonymous
    Bermuda Bermuda
    Great service + breakfast + shuttle and even better location for airport stays.
  • Patrice
    France France
    Le caractère fiable et la qualité constante d'un très bon hôtel de chaîne. L'agréable coin salon, séparé des lits, avec une petite cuisine (micro-onde, frigo et cafetière).
  • Franciscolo
    United States United States
    The rooms were spacious and comfortable, towels were fluffy and breakfast buffet was nice. Loved the board games set out on the table in the lobby, very inviting.

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Cuisine
      American
    • Open for
      Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Family friendly
    • Dietary options
      Gluten-free • Dairy-free

House rules

Hyatt Place Charlotte Airport/Lake Pointe takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$15 is required on arrival. That's about £11. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print

Need-to-know information for guests at this property

Please note a maximum of 2 pets are permitted. Only dogs weighing 50 pounds or less can be accommodated. Charges are applicable for each pet. Contact hotel for details.

Please note the airport transfer service has limited hours of operation. Contact hotel for details.

Please note complimentary parking is only extended for each night staying at the property.

Please note that our property will be undergoing renovation starting October 2 until February 14, 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of US$15 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Hyatt Place Charlotte Airport/Lake Pointe