About this property

Elegant Accommodations: Capella Hanoi in Hoàn Kiếm offers luxurious rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, bathrobes, and free WiFi. Exceptional Facilities: Guests can enjoy spa facilities, a saltwater swimming pool, sauna, fitness centre, and indoor pool. Additional amenities include a terrace, hot tub, and private check-in and check-out services. Dining Experience: The family-friendly restaurant serves American, Japanese, and Vietnamese cuisines with vegetarian, vegan, and gluten-free options. Breakfast includes continental, American, and local specialities. Prime Location: Located 24 km from Noi Bai International Airport, Capella Hanoi is near attractions such as Hanoi Opera House (500 metres) and Hoan Kiem Lake (less than 1 km). Guests appreciate the attentive staff and excellent service.

Couples particularly like the location — they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

    • Breakfast info

    • Continental, Vegetarian, Vegan, Halal, Gluten-free, Asian, American

    • FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
1 extra-large double bed
2 single beds
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Sustainability

This property has 1 third-party sustainability certification.
  • EarthCheck Certified
    EarthCheck Certified

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

  • Adelineleigh
    Singapore Singapore
    Impeccably clean and well-designed though the styling was too OTT for me - but it's a Bill Bensley - and the further upgrade to the next-level suite was luxurious. A nice start to our Vietnam trip. Breakfast was such a grand affair and it's such a...
  • Alexander
    Australia Australia
    Great location (short walk to the lake and shopping district). Stunning (if eccentric) fit out. We had a junior suite and it was extremely comfortable and well priced. Good selection of places to eat and sit inside the hotel. Temperature...
  • Mostafa
    Spain Spain
    Al amazing decor, very comfortable and luxurious room. Great breakfast
  • Jordan
    Australia Australia
    I stayed at the Capella Hanoi as a solo female traveller, and it was truly the most exquisite hotel experience I have ever had. Every detail of this hotel is a masterpiece. Luxury and art are woven into every corner, from the decor to the...
  • Ryo
    Japan Japan
    service are more than expected. drink , people , sweets, music , room and secret experience.
  • Adam
    Hungary Hungary
    A perfect place! Perfect location, service, rooms! Must return!
  • Lorna
    United Kingdom United Kingdom
    Stunning hotel with beautifully designed interiors and extremely kind and welcoming staff. They truly went above and beyond for us. They way they finessed every little detail is what sets them apart from all other 5 star properties.
  • Sumeela
    India India
    Absolutely amazing interiors and services was excellent. A notch above.
  • Charles
    United Kingdom United Kingdom
    Staff were extremely accommodating, excellent drinks hour and jazz, and a great personal spa experience.
  • Lucy
    France France
    The attention to detail is outstanding. Every thing is thought through in this modern take on historical Hanoi. Staff are exceptional. A real treat. Exceptional location. We had a late flight but could stay and use all hotel facilities for the...

Hotel surroundings

Restaurants

3 restaurants on site
  • Backstage
    • Cuisine
      Vietnamese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free
  • The Hudson Rooms
    • Cuisine
      American
    • Open for
      Lunch • Dinner
    • Dietary options
      Halal • Kosher • Vegetarian • Dairy-free
  • Koki
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner

House rules

Capella Hanoi takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 5 years
Cot upon request
Free
6 - 11 years
Extra bed upon request
VND 2,551,500 per child, per night
12+ years
Extra bed upon request
VND 5,103,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Capella Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Capella Hanoi