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About this property
Comfortable Accommodations: The Lotus Aman Hotel in Hanoi offers 4-star comfort with air-conditioned rooms featuring private bathrooms, free WiFi, and modern amenities. Guests enjoy city views from balconies or terraces, ensuring a pleasant stay. Exceptional Facilities: The hotel provides free bicycles, a minimarket, and a tour desk. Additional services include a 24-hour front desk, concierge, and room service. Private check-in and check-out, express services, and paid parking cater to every need. Prime Location: Located in the city centre, the hotel is a short walk from Hanoi Old City Gate and Hoan Kiem Lake. Noi Bai International Airport is 24 km away. Nearby attractions include Thang Long Water Puppet Theater and Ho Chi Minh Mausoleum. Guest Satisfaction: Guests highly rate the property staff and service support, bed comfort, and convenient location. The hotel offers a buffet breakfast with local specialities, vegetarian options, and Asian selections.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free WiFi
- Airport shuttle
- Family rooms
- Non-smoking rooms
- Parking
- 24-hour front desk
- Room service
- Lift
- Tea/coffee maker in all rooms
- Breakfast
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Guest reviews
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Guests who stayed here loved
- Chloe
France“I love everything about this hotel. The manager Chloe and all staff was very helpfull even since before I arrived. The room is cleaning. I booked the room with balcony but the sound of crowd outside never bothering us while stay hêre. The location...” - Alex
Australia“Hotel was beautiful and staff were extremely friendly and helpful during my stay especially Kenny. Also received a room upgrade free of charge. Highly recommend staying here” - Normah
Singapore“Friendly and helpful staff. The location is good and you can walk to places of attraction from there. There is one halal kebab place nearby for our muslim friends.” - Katie
United Kingdom“Lotusama was an exceptional experience - Kenny helped us with our plans, including booking the tours busses and even the train for our forward travel south! Very much used this place as a base and it was perfcet- great breakfast, rooms were...” 
Suanne Australia“Lotusama was in an excellent location in the Old Quarter just a 10-15 minute walk from wherever we wanted to go. The room was very comfortable with a firm bed but not hard. Bathroom facilities were really good with an excellent rain head shower....”- Baker Australia“Everything was perfect will definitely stay there again staff was very amazing”
Mildred
Hong Kong“The breakfast was very good. A good range of products - fresh fruit, breads, pate, eggs how you want them cooked. Firm bed and pillow.”- Ian Australia“Lovely, comfortable hotel with friendly, helpful staff. Immaculately clean. Good breakfast selection and flavour. Room 401 (Junior Balcony Suite), where we stayed for our first visit, is quite squeezy and a little bit tired but very quiet with...”
- Weiran
Spain“Staffs at the reception are really friendly and helpful. Best of the best.” - Irene
Italy“The hotel is perfectly located in Hanoi old town area, staff is very kind and helpful, the room was clean and with everything we needed (comfy bed, silent air conditioning, spacious shower). Our room was very quiet as it was located in the upper...”
Hotel surroundings
House rules
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
Please inform The Lotus Aman Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
