You might be eligible for a Genius discount at Eliana Ruby Hotel & Travel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Located in Hanoi’s Old Quarter, Eliana Ruby Hotel & Travel is a minutes’ walk from Hoan Kiem Lake. It features soundproofed rooms fitted with internet-accessible computers. Free WiFi is also provided. Eliana Ruby Hotel & Travel is a 15-minute drive from Hanoi Railway and Bus Station. Noi Bai International Airport is 35 minutes away by car. Spacious rooms feature wooden flooring and come fitted with flat-screen cable TVs. Tea and coffee making facilities are provided. Friendly staff at the tour desk can assist with sightseeing trips and currency exchanges. Cars and bicycles can be rented for those wishing to explore the area. Postal services are available for guests’ convenience. Breakfast is served in the hotel. For alternative dining options, 24-hour room service awaits guests.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

    • Great Food: Meals here are highly recommended

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 large double bed
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Alison
    United Kingdom United Kingdom
    Staff went above and beyond. Left bags at hotel after check out and were given towels to shower before heading to the airport . Made all the difference.
  • Angela
    Switzerland Switzerland
    Great location in the centre, very quiet. Breakfast was fantastic and workers were very friendly.
  • Holly
    United Kingdom United Kingdom
    The staff are lovely and so, so helpful!! Helped us organise a fantastic day trip and they always gave us helpful advice for our travels.
  • Andrea
    Germany Germany
    The staff was very friendly and supportive to organize the first days of our vacation. We can greatly recommend to stay here and thank the whole team and Jessica for her efforts. The location is also great with everything near in walking distance.
  • Yen
    Taiwan Taiwan
    Larger room,delicious breakfast,friendly staff.nice location.
  • Sally
    Australia Australia
    Hotel was in a great location and our room was massive. Staff were very accommodating and friendly.
  • Fabrizio
    Italy Italy
    Position close to everything, staff helps you in planning everything, good breakfast, nice room. Anna was great in helping us!
  • Alina
    Netherlands Netherlands
    Big clean room, excellent location. Helpful staff, we made use of the laundy service. Would stay there again.
  • Michelle
    Malaysia Malaysia
    Such an amazing hotel! From the cleanliness to the breakfast to the service.. everything was just really great!!
  • Evan
    Ireland Ireland
    The staff were very friendly and always helpful. I arrived early but they had my room ready and allowed me to check in early, which was great after a long day of travelling. The room was very clean and always cool, overall a very pleasant stay!

Hotel surroundings

Restaurants

1 restaurant on site
  • Nhà hàng #1
    • Cuisine
      American
    • Open for
      Breakfast
    • Dietary options
      Vegetarian

House rules

Eliana Ruby Hotel & Travel takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
VND 240,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
VND 240,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Eliana Ruby Hotel & Travel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Eliana Ruby Hotel & Travel