Get the celebrity treatment with world-class service at L7 WEST LAKE HANOI By LOTTE

Elegant Accommodation: L7 WEST LAKE HANOI By LOTTE in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, garden, terrace, restaurant, bar, and free WiFi. Comfortable Amenities: Guests enjoy private check-in and check-out, shuttle service, lounge, steam room, fitness room, 24-hour front desk, concierge service, kids' club, minimarket, housekeeping, outdoor play area, pool bar, family rooms, full-day security, room service, and a tour desk. Dining Options: The family-friendly restaurant serves Chinese, Mediterranean, local, Asian, and international cuisines with vegan options. Breakfast includes continental, American, buffet, full English/Irish, vegetarian, vegan, and Asian. Prime Location: Located 18 km from Noi Bai International Airport, nearby attractions include Vietnam Museum of Ethnology (5 km), One Pillar Pagoda (6 km), and West Lake (7 km). Guests appreciate nearby shops, attentive staff, and room cleanliness.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

L7 Hotels
Hotel chain/brand
L7 Hotels

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Breakfast info

    • Continental, Full English/Irish, Vegetarian, Vegan, Asian, American, Buffet

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
2 single beds
2 single beds
2 single beds
1 single bed
and
1 large double bed
1 large double bed
1 extra-large double bed
1 double bed
1 double bed
2 single beds
1 large double bed
1 large double bed
2 single beds
2 single beds
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
1 single bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Vinay
    Singapore Singapore
    Large room, great breakfast, good restaurant and bar, infinity pool, connected to mall
  • Jenna
    Australia Australia
    I enjoyed everything about our stay, especially the facilities and exceptional guest services. Although we checked out at 12:00 noon, our flight wasn't until later that night, so we use the spare time shopping in Lotte Mall. When we went back to...
  • Ann
    United States United States
    The staff is incredible--so kind, helpful, doing lots of extra things (like helping me to cross the busy street). I had a fantastic stay. This is truly one of the best hotel experiences I have ever had.
  • Mirta
    Italy Italy
    Beautiful building and stunning heated infinity pool at the top floor. Kindness of the staff. Close to international airport.
  • Athanasios
    United Kingdom United Kingdom
    This is a new hotel with elegantly designed and comfortable rooms, with great customer service, exceptional breakfast, attached to a luxurious mall and less than 30 minutes away drive from main attractions and the airport.
  • Terri
    United Kingdom United Kingdom
    Lounge staff super helpful, personable and accommodating. Couldn’t have been more looked after. Room facilities great.
  • Suze
    United Kingdom United Kingdom
    The hotel was exceptional. Immaculately clean, great facilities and wonderful staff.
  • Ivan
    Malaysia Malaysia
    Room service was excellent. Friendly staff. Check-in and check out was easy.
  • Caitlin
    Australia Australia
    very nice facilities we enjoyed the pool, indoor golf and cocktail bar. Rooms were very nice and clean.
  • Eric
    Belgium Belgium
    Amazing rooftop pool, a great bar and restaurant and overall exceptional staff. The rooms are modern and very comfortable

Hotel surroundings

Restaurants

4 restaurants on site
  • LAYERED
    • Cuisine
      Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegan
  • LUSH SALON
    • Cuisine
      International
    • Ambiance
      Modern
  • BAR HEDONIST
    • Cuisine
      Mediterranean
    • Ambiance
      Modern • Romantic
  • TIM HO WAN
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly

House rules

L7 WEST LAKE HANOI By LOTTE takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

The pool closed on every first Monday of the month.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform L7 WEST LAKE HANOI By LOTTE in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about L7 WEST LAKE HANOI By LOTTE