Get the celebrity treatment with world-class service at Lotte Hotel Hanoi

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility and free parking on site. This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre an 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Minibar and tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Lotte Hotels
Hotel chain/brand
Lotte Hotels

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Buffet

    • Free parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Anna
    Russia Russia
    Everything was perfect,and even above. They kindly gave us the room about 1 p. m. though the arriving time was 2 or 3 p. m. We were happy going to the room because the weather was awful ,heavy rain all day long.
  • Vincent
    France France
    Good location . Not too far away to the old quarter The hotel is high end . Fantastic view
  • Stefan
    Denmark Denmark
    The Lotte Experience is highly recommended for ending a holiday in Vietnam we had fantastic views and treatment from checking to checkout. We joined the club lounge experience which was outstanding in breakfast and dinner.
  • Trieu
    Vietnam Vietnam
    Had a fantastic stay at Lotte Hotel Hanoi. Everything, from the service, location, room, to the indoor pool exceeded my expectations. The Pharaoh’s Bar & Upper looks much better than in photos. Every staff member I met was genuinely kind,...
  • David
    Australia Australia
    Super friendly staff in particular Thuy in the club lounge
  • Anna
    Singapore Singapore
    Location, view of the city, supermarket and Starbucks downstairs, indoor pool
  • Simon
    United Kingdom United Kingdom
    Efficient, modern hotel, run diligently by caring and attentive staff. Swimming pool, gym, sauna all top notch. The club lounge was all encompassing providing breakfast as well as snacks for lunch and dinner. Wide selection of bars and...
  • Catherine
    Singapore Singapore
    Beautiful view of Hanoi. Room is spacious and clean bathroom. Staff are very friendly and accommodating. Good location
  • Royce
    Philippines Philippines
    100% Superb Hotel Design & Interiors , Hotel Staff, Food , Amenities, Good Location & Excellent Service
  • Palash
    Norway Norway
    Helpful staff, good breakfast. Had lounge access so had food pretty much all the time.

Hotel surroundings

Restaurants

4 restaurants on site
  • Grill 63
    • Cuisine
      Steakhouse • Asian • International • European • Grill/BBQ
    • Ambiance
      Modern • Romantic
  • Red River
    • Cuisine
      Chinese • Korean • Asian
    • Ambiance
      Family friendly • Traditional • Modern
  • Tim Ho Wan
    • Cuisine
      Chinese
    • Ambiance
      Family friendly
  • Top Of Hanoi
    • Cuisine
      Asian
    • Ambiance
      Romantic

House rules

Lotte Hotel Hanoi takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
VND 875,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lotte Hotel Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Lotte Hotel Hanoi