About this property

Prime City Centre Location: Lotusama Central Hanoi Hotel in Hoàn Kiếm offers a 4-star experience in the city centre. Guests enjoy easy access to key attractions such as Hanoi Old City Gate (8-minute walk), Hoan Kiem Lake (12-minute walk), and the Imperial Citadel of Thang Long (2 km). Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with bidets, and city views. Additional amenities include balconies, terraces, work desks, and free WiFi. Family rooms and full-day security ensure a comfortable stay. Dining Options: The hotel serves American, buffet, and Asian breakfasts with local specialities, warm dishes, juice, cheese, and fruits. Dining options include room service and a tour desk for exploring the city. Convenient Facilities: Guests benefit from a terrace, paid airport shuttle service (23 km from Noi Bai International Airport), lift, 24-hour front desk, concierge, housekeeping, bicycle parking, and luggage storage.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

    • Breakfast info

    • Asian, American, Buffet, Breakfast to go


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
or
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
1 single bed
and
1 double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Yoke
    Malaysia Malaysia
    Location was fantastic. Walking distance to many eateries, popular sightseeing spots and shops. Chloe and team were wonderful and went above and beyond to ensure we were comfortable during our stay. They even coordinated a special surprise when we...
  • Thivines
    Malaysia Malaysia
    Chloe was really helpful, texted prior and during my star to ensure everything went well, would recommend the place , location was also very convenient
  • Rachel
    Ireland Ireland
    The staff are so nice and helpful with anything we needed. The hotel is very clean and beds are so comfortable, and the location is perfect for walking to the shopping streets. The breakfast was gorgeous. As a group we really enjoyed our stay...
  • Hana
    Czech Republic Czech Republic
    Chloe and all other hotel staff was very pleasant, warm welcoming, helpful to arrange everything we needed. Their assistance was really appreciated, thank you very much again🤗
  • Karin
    Australia Australia
    Nice and central location, Hanoi old town. Friendly and helpful staff. Excellent breakfast.
  • Hana
    Czech Republic Czech Republic
    Very helpful receptionist, we were in contact before we arrive via whatsapp and had very good experience
  • Yizhen
    China China
    Thank you for warming service from Ms.Chole and her team .She is very kind and help .It is a happy experience.
  • Mamtura
    India India
    The best part of the experience.was the staff. Very helpful and very welcoming. Chloe was constantly in touch with us (even on her off dat) and arranged everything wonderfully well. We felt at home ! Also would like to mention Kenny. Sweet and...
  • Jullian
    United Kingdom United Kingdom
    The room was really comfortable and clean, the breakfast was delicious and there were many options to choose. The staff was so friendly and helpful!
  • Anna
    United States United States
    Chloe arranged the transfer to airport for me. The room is nice and all of the staff is helpful

Hotel surroundings

House rules

Lotusama Central Hanoi Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 18:00
Check-out
From 10:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

This property will not accommodate hen, stag or similar parties.

Legal information

This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

FAQs about Lotusama Central Hanoi Hotel