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About this property

Comfortable Accommodations: San Palace Hotel & Rooftop in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, minibar, and free WiFi. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, spa facilities, terrace, and fitness centre. Additional amenities include a restaurant serving Vietnamese cuisine, bar, and coffee shop. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, and vegetarian. Fresh pastries, fruits, and juices enhance the morning experience. Prime Location: Located 24 km from Noi Bai International Airport, the hotel is a short walk from Ha Noi Railway Station and near attractions such as Hoan Kiem Lake and the Imperial Citadel.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.7

    • Breakfast info

    • Continental, Vegetarian, Vegan, Asian, American, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 double bed
1 large double bed
1 single bed
and
1 large double bed
Bedroom
1 large double bed
Living room
1 sofa bed
2 single beds
and
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Helenaitch
    United Kingdom United Kingdom
    Amazing stay at the San Palace. The front desk were so kind and very knowledgeable/ English language was very good/ Ngoc and Linh were so professional and advised us on everything we needed. We were very thankful to brother Linh who went out of...
  • Ian
    United Kingdom United Kingdom
    A fantastic hotel with an amazing location and staff with Tracey who was especially helpful and engaging who sorted any problems we had immediately. Thanks Tracey.
  • Alexander
    Germany Germany
    The staff was extremely friendly and did their utmost to make the stay memorable
  • Silvia
    Italy Italy
    This was our second stay at this hotel. We had a wonderful time, just like the first time. All the staff are very kind and helpful and take care of you from the moment you arrive to the moment you leave. Special thanks to William, who arranged...
  • Silvia
    Italy Italy
    A beautiful hotel just a few minutes' walk from the famous train route. We had a wonderful time; the staff was truly kind and always available. We also enjoyed the massages: top! We chose to return here on our return to Hanoi.
  • Jayne
    United Kingdom United Kingdom
    The staff were fantastic and so helpful. The location was brilliant, very close to Train Street and 20 minutes walk to Beer Street. Lots of nice coffee shops and restaurants close by.
  • Michael
    United Kingdom United Kingdom
    Very comfortable and well-appointed. Location was great - an easy walk to the old town. Pool whilst not for swimming laps was perfect to cool off after sight-seeing. Breakfast very good and staff was very friendly and helpful, especially the...
  • Niklas
    Germany Germany
    very comfy bed, great location, very attentive staff, rooftop pool 24/7 open which was really nice to cool down in the heat, good A/C, good isolation to outside noise
  • Martin
    United Kingdom United Kingdom
    Great position in the centre of the old town with a lovely street food market close by. Also so close to the train street. The centre is only a short 15min walk away. Staff were excellent organising a fantastic trip to Ha Long bay for us. Really...
  • Catalina
    France France
    Small hotel with lovely staff. The building is narrow and tall but they managed to have a tiny pool on the rooftop. The pool was surprisingly cool, even though it was very hot outside. We had a regular double room, which was pretty small but...

Hotel surroundings

Restaurants

1 restaurant on site
  • Restaurant #1
    • Cuisine
      Vietnamese
    • Ambiance
      Family friendly

House rules

San Palace Hotel & Rooftop takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
7+ years
Extra bed upon request
VND 450,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardCash

The fine print

Need-to-know information for guests at this property

Please inform San Palace Hotel & Rooftop in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about San Palace Hotel & Rooftop