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Get the celebrity treatment with world-class service at Pan Pacific Hanoi

Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River. Just minutes from the city centre, guests can visit the vibrant Old Quarter, located just 3 km from the property, or enjoy a stroll by the lake. It features a full spa, indoor heated all-season swimming pool with retractable roof and complimentary WiFi throughout the property. Pan Pacific Hanoi is 2.8 km from Thang Long Water Puppet Theatre. Attractions less than a 10-minute drive away include the famous Hoan Kiem Lake as well as Ba Dinh Square, Dong Xuan and night markets. The rooms feature a contemporary style and are decorated with yellow, neutral tones, modern furnishings and Vietnamese designs. They each feature flat-screen LCD TV and fully-stocked minibar. En suite bathrooms are fitted with a bathtub or shower and provide French bathroom amenities. Pan Pacific Hanoi offers plenty of food options that include Ming Restaurant that serves authentic dim sum dishes and an array of Chinese delicacies. Pacifica offers a buffet of international cuisines. Guests who wish to simply kick back with a drink can visit the Summit Lounge located on the roof top, which boasts a panoramic view of the city, or the Song Hong Bar. Pan Pacific Hanoi can host small or large meetings and events at their state-of-the-art, dedicated business centre.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pan Pacific Hotels & Resorts
Hotel chain/brand
Pan Pacific Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (8.7)

    • Breakfast info

    • Continental, Asian, American, Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jean
    France France
    Very nice view from the room, summit bar is really top, swimming pool and spa really great
  • Caroline
    United Kingdom United Kingdom
    Delicious fresh fruit, yummy yogurt and muesli, pastries and coffee tasty. Fresh juice delightful.Staff were attentive and charming.
  • John
    United Arab Emirates United Arab Emirates
    Room was excellent and well managed by the house keeping. Ming restaurant and The summit sky bar was the best places to chill if youy want to spend quite time. The breakfast and food was excellent too
  • Malo
    Japan Japan
    The pool is vast and clean, great gym too. The rooftop bar has a great view onto the lake.
  • Charles
    United Kingdom United Kingdom
    Great location and stall were amazing &helpfull 10/10
  • Harris
    Greece Greece
    The breakfast was amazing, and the view from the room was also great. Super clean and comfortable!
  • Jimmy
    Australia Australia
    Everything was faultless and the staff were all exceptional
  • Rajat
    India India
    Great pool, good view from the room, very professional spa therapists.
  • Julia
    United Kingdom United Kingdom
    Very convenient conference style hotel at a bargain rate and well located for the airport. It’s a good ‘passing-through’ hotel.
  • Lucinda
    Australia Australia
    Beautifully clean, super comfortable and great staff

Hotel surroundings

Restaurants

2 restaurants on site
  • Pacifica
    • Cuisine
      American • Japanese • Korean • Seafood • Singaporean • Sushi • Vietnamese • Local • Asian • International • European
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegan • Gluten-free
  • Ming Restaurant
    • Cuisine
      Cantonese • Chinese • Asian
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

House rules

Pan Pacific Hanoi takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
VND 1,440,000 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card.

Extra beds are subject to availability upon check-in.

Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

FAQs about Pan Pacific Hanoi