Get the celebrity treatment with world-class service at Sheraton Hanoi West

Conveniently positioned close to the National Sports Complex and National Convention Center, Sheraton Hanoi West offers an extensive collection of guest rooms, suites and residences, exceptional business and leisure facilities, and lush tropical greenery in the heart of the hotel, creating a comforting environment to relax, revive, and connect. Sheraton Hanoi West features 390 modern guest rooms and suites, as well as 120 spacious residences, creating intuitive options for every type of stay, from leisure breaks to extended corporate trips. Bright interiors, stylish essentials, and floor-to-ceiling windows are complemented by soft finishes and light wood tones to enable transformative journeys. Situated in a quieter part of the city, Sheraton Hanoi West is just a 30-minute drive from Hanoi’s Noi Bai International Airport, ideal for travelers seeking a convenient and highly accessible place to stay.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

    • Top location: Highly rated by recent guests (8.1)

    • Breakfast info

    • Continental, Italian, Vegetarian, Vegan, Asian, American, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 single beds
1 extra-large double bed
and
1 large double bed
1 extra-large double bed
2 single beds
and
2 extra-large double beds
1 extra-large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Lingxuan
    Germany Germany
    I had a wonderful stay at this hotel. The entire place was clean and well-maintained, creating a very comfortable atmosphere. A special thanks to Janny at the front desk—she welcomed me with the warmth and kindness of an old friend, which made my...
  • Brendon
    New Zealand New Zealand
    Breakfast was good and in a good location, plenty of variety some of the food had gone a bit cold though.
  • Van
    Vietnam Vietnam
    Really near MyDinh stadium, great for when you need to attend events there as its about 10mins walk
  • Arben
    Kosovo Kosovo
    Overall was a greater experience staying at Sheraton West. Breakfast was diverse and plenty options. Staff was happy and positive in every aspect. Management was on point. Especially want to mention the bartender Son which was the nicest guy in...
  • Shadfar
    Australia Australia
    Lovely hotel located in one of good areas of Hanoi. Friendly and polite staff ready any time to help. My family and I really enjoyed staying there. Highly recommended hotel.
  • Chonghoey
    Singapore Singapore
    The location to the stadium and the staff at the lounge were amazing. Blackpink theme for the occasion!!!
  • Chamnong
    Thailand Thailand
    Room is super clean, swimming pool is nice, too. Bed is cozy, room size is big.
  • Gotou
    Japan Japan
    本当に快適でした。建国80年イベントで市街に入れなかったですが、スタッフさんの対応含め充実した休暇でした。 ラウンジからの花火は思い出になるものでした。 ありがとうございました。
  • Hang
    Vietnam Vietnam
    - Checkin and checkout procedures are easy and fast. Good breakfast with different choices. And I love the bathroom amenities and hot shower. - Room is big and very clean. - Location is far from the downtown but it seems to be convenient to get...
  • Munsu
    South Korea South Korea
    뷔페가 너무 맛있고, 스파와 헬스장도 완전 최상급 입니다. 또한, 스카이라운지도 야경 보면서 즐기기에 너무 좋네요.

Hotel surroundings

Restaurants

1 restaurant on site
  • The Market
    • Cuisine
      Japanese • Korean • Pizza • Seafood • Steakhouse • Sushi • Thai • Vietnamese • Local • Asian • International • Grill/BBQ
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Halal • Kosher • Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Sheraton Hanoi West takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Extra bed upon request
VND 500,000 per child, per night
Cot upon request
Free
5+ years
Extra bed upon request
VND 500,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCBDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Hanoi West in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Sheraton Hanoi West