1
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2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
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After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Charlottesville, Virginia
Positive section of review
Free breakfast! Staff made it easy to move when the first room was not to my specifications. Nothing exciting went right but everything was smooth and it was just fine.
Negative section of review
I did not receive an emailed receipt for express checkout! Also, when I checked in, the front desk clerk did not tell me that the room would not get housekeeping services every day. Would have been nice to know. Also, asked at the time of checkin for a room away from the elevator as far as possible. Room I was given shared a wall with the elevator shaft.
Roland, Oklahoma
Positive section of review
It’s wasn’t really a breakfast or even a continental breakfast……packaged sweet pastries…..not good for most people. The coffee was okay.
Negative section of review
My handicapped Mom could barely use the toilet because it was too short and the staff said they had nothing else. The mattress on one of the beds was pretty bad- felt and sounded like an air mattress. We needed a downstairs room (as My Mom could not climb stairs) they gave us an older room in the back of the hotel and said we would have to pay more for a recently updated room. I did not find the desk staff particularly helpful - perhaps she was having a bad day - we all do.
Amarillo, Texas
Positive section of review
We enjoyed the cowboy theme inside and out.
Orlando, Florida
Positive section of review
Beautiful pool area with lots of seating.
Negative section of review
The concierge staff isn’t very helpful. It seems that their primary purpose is to get you to the vacation club presentation. Hilton needs to get a concierge who is there to help guests with activities and directions to enhance their stay in the Orlando area.
Jacksonville, Florida
Positive section of review
Hospitality and cleanliness a 10!
Negative section of review
N/a
Beachwood, Ohio
Positive section of review
Well located and pretty woods
Negative section of review
No complaints
Dalton, Georgia
Positive section of review
Clean and comfortable
Wethersfield, Connecticut
Positive section of review
Nothing was great.
Negative section of review
Front desk lady could’ve been way more friendly, no towels in the pool area, girls bathroom was not cleaned. Just all around bad experience. Not only that but my booking never showed up. Had to rebook through there website.
Forks, Washington State
Positive section of review
easy check in
Negative section of review
bathroom was small and dirty. Toilet paper holder was dirty. Baseboards were dirty. cobweb with bug in web in the corner by the bed. Bathtub was extra small.