Reviews of Apartamentos Caribou 2 stars
La Solana, 55, AD200 Pas de la Casa, Andorra
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Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe place was wonderful. Very clean and comfortable and everything was new. The staff is friendly and the place and very good location.
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified review24Hr front desk
Reviewed: 7 March 2025 · Stayed in February 2025
Verified reviewReviewed: 2 March 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewApartment was a great size, really clean and warm, had everything we needed. Loads of space for suitcases, and had a nice living area. Staff on the front desk were all lovely. Free lockers for your skis too!
Sometimes can hear the apartment upstairs walking around
Thank you so much for your wonderful comment! We are delighted to hear that you enjoyed the apartment, and that its size, cleanliness, and comfort met your expectations. We are also pleased that you appreciated the friendliness of our reception team and the facilities, such as the ski lockers. We also appreciate your feedback regarding the noise from the apartment above. We will take your observation into account to further improve and ensure an even more peaceful stay for our future guests. We look forward to welcoming you again in the future! Apartaments Caribou****
Thank you so much for your wonderful comment! We are delighted to hear that you enjoyed the apartment, and that its size, cleanliness, and comfort met your expectations. We are also pleased that you appreciated the friendliness of our recep… Show more
Reviewed: 13 February 2025 · Stayed in January 2025
Verified reviewReviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 January 2025 · Stayed in January 2025
Verified reviewOne toilet paper left for 2 adults and 2 kids
Thank you for your feedback. We regret that you did not find enough toilet paper in your flat for your family. We would like to remind you that, as these are flats and not an apart-hotel, the amenities provided are complimentary and for your welcome only. However, we take your comments very seriously and will make sure that such details are taken into consideration to improve our guests' experience in the future. We appreciate your understanding and look forward to welcoming you again on your next visit. Apartaments Caribou****
Thank you for your feedback. We regret that you did not find enough toilet paper in your flat for your family. We would like to remind you that, as these are flats and not an apart-hotel, the amenities provided are complimentary and for you… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewLocation excellent
Lack of fresh snow on the slopes
Thank you very much for your kind words about our location. We are glad to hear that it was to your liking. We regret that you were unable to enjoy fresh snow on the slopes during your stay. However, we would like to clarify that snow is a natural phenomenon that does not depend on us, but we are constantly working to provide the best possible conditions for our guests. We thank you for your understanding and hope to have the pleasure of welcoming you again, offering you an even more pleasant experience. Apartaments Caribou****
Thank you very much for your kind words about our location. We are glad to hear that it was to your liking. We regret that you were unable to enjoy fresh snow on the slopes during your stay. However, we would like to clarify that snow is a … Show more
Reviewed: 23 January 2025 · Stayed in December 2024
Verified reviewI loved everything about the hotel. Staff was very welcoming!
Dear guest, we sincerely appreciate your kind words. We are pleased to know that you enjoyed your stay and that our team contributed to making your experience even more pleasant. It will be a pleasure to welcome you again on your next visit. We look forward to your return! Apartaments Caribou****
Dear guest, we sincerely appreciate your kind words. We are pleased to know that you enjoyed your stay and that our team contributed to making your experience even more pleasant. It will be a pleasure to welcome you again on your next visit… Show more
Reviewed: 4 January 2025 · Stayed in January 2025
Verified reviewReviewed: 21 April 2024 · Stayed in March 2024
Verified review2 mins walk to the ski slope, which was great to start and the ski day. There was a nice locker room for the skis. Place was clean and well-suited for cooking. Reception staff was very nice.
It felt the temperature inside the room went up and down during the night (not much), which is not great. The apartments are of course up the hill, so we need to talk up and down if we want to go to bigger supermarkets or restaurants, but that was expected from the location we booked.
Thank you for your review and for sharing your experience! We are very happy to hear that the location, the ski locker room and the friendliness of our staff were aspects that you enjoyed. We are always working to ensure that our guests have a comfortable and enjoyable stay. We regret that the temperature in the room was not completely stable during the night, we take note of your observation and will review the heating system to ensure that all our guests are comfortable. Regarding the location, it is true that we are in an elevated area, but we are pleased that despite this you enjoyed your stay. We look forward to welcoming you back and providing you with another wonderful experience - see you soon!
Thank you for your review and for sharing your experience! We are very happy to hear that the location, the ski locker room and the friendliness of our staff were aspects that you enjoyed. We are always working to ensure that our guests hav… Show more
Reviewed: 10 April 2024 · Stayed in March 2024
Verified reviewVery clean, staff extremely helpful, 24 hour reception and check in, kitchen was exactly what you need to prepare meals
Location is close to slopes but is also at the top of the town (getting there from where the bus dropped us off was intense)
Dear Guest, Thank you very much for taking the time to give us your feedback. We are glad to hear that you were satisfied with the cleanliness, the friendliness of our staff and the functionality of the kitchen. It is our pleasure to provide you with everything you need to make you feel at home. We are sorry to hear that the location was a bit demanding due to the climb. We know it can be a bit intense, especially after a day of activities, and we appreciate your understanding. We look forward to welcoming you again and hope to offer you another pleasant stay.
Dear Guest, Thank you very much for taking the time to give us your feedback. We are glad to hear that you were satisfied with the cleanliness, the friendliness of our staff and the functionality of the kitchen. It is our pleasure to provi… Show more
Reviewed: 4 April 2024 · Stayed in March 2024
Verified reviewReviewed: 2 April 2024 · Stayed in March 2024
Verified reviewPretty new installations, close to the slopes, easy check out with options to leave suitcase and to even shower before taking the road...
The only negative point which can be a hassle is that there are few parking slots available, so they end pretty fast. As a consequence you have to park in the street and pay with coins!!
Dear guest, Thank you very much for taking the time to share your experience with us. We are very happy to hear that you found our facilities new and comfortable, as well as the proximity to the slopes and the ease of check-out, with options to leave your suitcase or even take a shower before you leave. We are delighted to hear that these details were useful to you! We are sorry to hear that parking availability was an inconvenience during your stay. We understand how annoying it can be to have to park on the street and pay with coins, and thank you for pointing this out. We are taking your feedback into consideration to evaluate possible solutions in the future to improve the experience for our guests. We look forward to welcoming you back and providing you with an even more satisfying experience.
Dear guest, Thank you very much for taking the time to share your experience with us. We are very happy to hear that you found our facilities new and comfortable, as well as the proximity to the slopes and the ease of check-out, with optio… Show more
Reviewed: 1 April 2024 · Stayed in March 2024
Verified reviewReviewed: 29 March 2024 · Stayed in March 2024
Verified reviewA dishwasher would have been nice. Finding parking is a real challenge.
Dear Guest, Thank you for taking the time to share your feedback. We regret that the lack of a dishwasher was an inconvenience during your stay, we take note of your suggestion and will consider it for future improvements to our facilities. Regarding parking, we understand that it can be a challenge to find space, and we appreciate your understanding. We are working to explore options to facilitate parking availability for our guests. We look forward to welcoming you back and providing you with an even more satisfying experience.
Dear Guest, Thank you for taking the time to share your feedback. We regret that the lack of a dishwasher was an inconvenience during your stay, we take note of your suggestion and will consider it for future improvements to our facilities… Show more
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewReviewed: 23 March 2024 · Stayed in March 2024
Verified reviewReviewed: 21 March 2024 · Stayed in March 2024
Verified reviewModern and clean
N/A
Thank you very much for your review! We are glad to hear that you found our facilities modern and clean. It is our goal to always provide a comfortable and pleasant environment for our guests and we look forward to welcoming you back very soon!
Thank you very much for your review! We are glad to hear that you found our facilities modern and clean. It is our goal to always provide a comfortable and pleasant environment for our guests and we look forward to welcoming you back very s… Show more
Reviewed: 19 March 2024 · Stayed in March 2024
Verified reviewVery clean and spacious we had a room for 6 women and was spacious, the locker room to store ski equipment was very clean and additional bathrooms in the lobby area was ideal as we could use it whenever considering we only had one bathroom in the room
One bathroom shared between 6 we made it work but would be ideal if there was another barhroom. No kettle which was a shame and no full length mirror only in the bathroom which if it was occupied it took longer to get ready. Also the room has 3 televisions which was unecessary to have so many and could have replace one of the tvs for a mirror. Every else exceptional
Thank you very much for sharing your experience. We are glad to hear that you found the room clean, spacious and comfortable for your group, and that you found the additional changing rooms and bathrooms in the lobby useful. It is a pleasure to know that the facilities contributed to making your stay more enjoyable. We regret that the shared bathroom was an inconvenience and appreciate your suggestion. We note your comment about the lack of a kettle and the layout of the televisions and will certainly consider these improvements to provide an even more complete experience for our guests. We are delighted that, in spite of these small details, your stay was exceptional. We look forward to welcoming you back and do everything we can to make your next visit even more comfortable. Thank you again for your valuable feedback!
Thank you very much for sharing your experience. We are glad to hear that you found the room clean, spacious and comfortable for your group, and that you found the additional changing rooms and bathrooms in the lobby useful. It is a pleasur… Show more