Reviews of Apartaments Turistics Natural Suites Manzano 3000 2 stars

Proximity to the slopes. Friendliness of the staff.

A very tired property. Paying extra for ski lockers and internet.

Good Locations, good for friends' snow trips you walk a bit outside of the apartment and you are on the slopes.

The place/room needs some maintenance, the windows let in cold.

Too expensive for the quality of the apartments.

We booked and fully paid for a 4-bed apartment, but upon arrival, we found that the apartment only has three proper beds. There is a sofa that could potentially be used as a bed, but it has no sheets, making it an unacceptable sleeping arrangement. Additionally, the apartment is only equipped with cutlery for three people, confirming that it was not prepared for four guests. To make matters worse, the hotel first admitted their mistake and instead of resolving the issue, they are forcing us to delay our trip and meet with the manager in person tomorrow, wasting even more of our time. This handling of the situation is completely unacceptable. Not only have they failed to provide what we paid for, but they are also making the resolution unnecessarily complicated, adding more stress and disruption to our stay. We also tried to talk with the manager on the phone, and his solution was 10% discount or cancel the stay and find other place (knowing that Pas de la Casa was fully booked in Carnival). The conversation ended with the manager finish the call in our face.

Location is Ok. Very basic but passable for a few days skiing.

Tired building overall, everything is extra (WiFi, ski storage, parking). The biggest concern was fire safety being completely ignored on our floor with the Fire escapes blocked with laundry throughout our stay!

We liked it in general. We were traveling in the summer season and stayed there for 1 night, and everything was fine!

I didn't like the glass wall in the entrance zone after the glass door. It was quite painful :) if there is a camera there, I'm sure, there will be a lot of videos of people hitting the glass wall after they get inside from the ground floor in the night.

desagradable estancia.

Nice view and confortable

It’s about 10 min walk from the center and uphill

The View of Mountain in front of hotel.

Tv

Great location Apt was Good some issues regarding My mobility parkinson's very difficult getting access to shower otherwise Good

Access to shower

It’s in a OK location

Room mouldy, heating didn’t work, not a “1 bedroom” like listed and the whole hotel smells. Don’t waste your time staying here

Functioning room for family.

Had to ask for kettle for the room. Room slightly tired. Male staff member at front desk didnt want to give snow shovel to clear car until somebody else stepped in.

Staff were friendly and accommodating, close to the slopes. Plenty of room in the apartment. Good ski lockers.

Place was a bit run down, no hot food and very limited drinks. Toilet flush was broken, and one of the heaters in the bedroom was off the wall. Little things which could easily be rectified to make the stay better.

Great value...great position for slopes...easy walk in 5 minutes to restaurants and bars...great heated boot room...great ski hire shop in basement...overall for the price you can't knock it!!! Thanks

Bathroom shower could do with a proper tray or door to stop water going further into the bathroom

Location was amazing, right in front of the mountains.

No issues.

location good, close to the ski lift . Bath tab which is good after skiing . Good ski rental shop inside the hotel building with fantastic service

the room facilities need a small upgrade and maintenance , table was shaky coffee machine very old , no door to the freezer in the fridge so vegetables where freezed and thrown.

The space was good clean and tidy for the money .

The colour scheme and the poor wifi reception inside the apartment .