Reviews of Apartamentos Pantebre 3000
1 Carrer dels Pareatges, AD200 Pas de la Casa, Andorra
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewCheap and central
Had a faint smell of cigarettes and the furniture needs an upgrade
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewNothing good about accommodation only close to shops. The photos are of several apartments so you will not get what you thought you had booked. Pot luck! 500m up hill walk to ski lift.
Avoid apartmentos 3000. Worse than basic We were moved after complaining but second apartment wasnt much better. Beds uncomfortable, very thin mattresses , sofa bed old and very uncomfortable , yellow staining on pillows , old blankets, noisy at night from bar across street, closes at 3 am, cooker broken, not enough crockery, no wine glasses, no kettle, no coffee machine, no clothes airer, struggled to make basic pasta dish. terrible dirty shower, shutter broken, hob broken, oven door broken, extractor fan broken Windows blocked with perspex so no view.
We are sorry we were not what you expected, Richard. As soon as you requested the necessary kitchenware, our staff was quickly at the apartment to provide it. They also provided you with the change of apartment, since the one you were assigned did not seem to be to your liking, even though it was what you had contracted. Finally, we would like to comment that you did not report any incident related to the kitchen. Best regards.
We are sorry we were not what you expected, Richard. As soon as you requested the necessary kitchenware, our staff was quickly at the apartment to provide it. They also provided you with the change of apartment, since the one you were assig… Show more
Reviewed: 10 October 2024 · Stayed in October 2024
Verified reviewCharged for wifi, for dog, after booking, Endesa Playing More than if I had chosen a better one.
Bed was terrible. Difficult to find location based on instructions. Difficult to check in after hours, too much paperwork, too many things to pay separately after booking.
We are sorry we were not what you expected, Cristina. Please note that the address of the complex is indicated on the website of your agency, Booking.com, as well as the included and/or paid services, such as wifi or pets, we regret that you did not consult it beforehand. Please also note that the registration of all guests is a mandatory requirement of the police authorities, a prerequisite for access to the accommodation. Best regards.
We are sorry we were not what you expected, Cristina. Please note that the address of the complex is indicated on the website of your agency, Booking.com, as well as the included and/or paid services, such as wifi or pets, we regret tha… Show more
Reviewed: 7 March 2024 · Stayed in March 2024
Verified reviewThe only positive thing about this place was the location
The staff was nice but we asked for cribs for our babies and they said they would call us in a bit to let us know if they had any, Im still waiting. The blankets haven’t seen the inside of a washer in a while. For a place thats located in a snowy place they should have a shoe tray at the very least. I had to go around with a mop every time someone went out. The place also smelled like an ash tray. The also said it had a coffee maker and it was nowhere to be found
We're sorry it wasn't what you expected, Adelaida. The truth is that our apartments are ideal, spacious, comfortable and well located, the quality-price ratio could not be better. We appreciate your suggestions for improvement and we will review the apartment. All the best.
We're sorry it wasn't what you expected, Adelaida. The truth is that our apartments are ideal, spacious, comfortable and well located, the quality-price ratio could not be better. We appreciate your suggestions for improvement and w… Show more
Reviewed: 1 February 2024 · Stayed in January 2024
Verified reviewReviewed: 29 August 2023 · Stayed in August 2023
Verified reviewReviewed: 15 March 2023 · Stayed in March 2023
Verified reviewgood guys on reception
mold in bathroom and bedroom
Thank you very much for your evaluation, Stanislav. We are glad that you stayed with us, the truth is that the location is excellent for going to Andorra to ski. We appreciate your suggestions for improvement and we will review the apartment. All the best.
Thank you very much for your evaluation, Stanislav. We are glad that you stayed with us, the truth is that the location is excellent for going to Andorra to ski. We appreciate your suggestions for improvement and we will review the apartmen… Show more
Reviewed: 22 January 2023 · Stayed in January 2023
Verified reviewLocation and size of the apartment
No Kettle was provided but yet it had a taoster, no hair dryer, no bath mat provided for the floor outside the shower, the mattresses are a little dirty and the heating had no timing system. This is the first time I have gone skiing in 18 years and had to arrive back into a cold apartment because each radiator was plug in electric and there were signs not to leave them plugged in when not there. There should be some sort of timing system that automatically provides heat around the time people leave the mountain and again at night after returning from an evening out. The shutters to block out the light did not work in one of the bedrooms or the main dining area which also contained a sofa bed. Thankfully we had no need to use the sofa bed as we only had 4 people in my family staying. For an apartment of its type it would be the most I have paid for 7 nights.
Thank you very much for your evaluation Brian! We are at your entire disposal to discuss any incident you may have during your stay. In these cases we like you to contact us while you are staying, to act as soon as possible. We're sorry we couldn't do it in your case. In any case, we will review the accommodation and we hope that your next stay with our will be more satisfactory. Thanks again and regards.
Thank you very much for your evaluation Brian! We are at your entire disposal to discuss any incident you may have during your stay. In these cases we like you to contact us while you are staying, to act as soon as possible. We're sorry… Show more
Reviewed: 10 September 2022 · Stayed in August 2022
Verified reviewSpacious and centric. Good enough for the price. Just for few nights its ok
Thank you very much for your review, Cristian. We are glad that you had a pleasant stay with us and we appreciate the time you took to rate us. We hope to see you again very soon with us, a greeting.