Reviews of Pierre & Vacances Aparthotel La Tulipa 3 stars
Ctra general Ordino-Arcalis, AD-300 Ordino, Andorra
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewDear Anthony, We are grateful for this kind review about your recent stay. We are delighted that our dedicated team made such a positive impression during your stay. Your appreciation of our comprehensive amenities and thoughtful touches demonstrates our commitment to ensuring guest comfort. We look forward to welcoming you back. Best wishes,
Dear Anthony, We are grateful for this kind review about your recent stay. We are delighted that our dedicated team made such a positive impression during your stay. Your appreciation of our comprehensive amenities and thoughtful touches … Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewWe had a wonderful experience. The family that owns the place are incredibly friendly and really helpful. We had a great breakfast and dinner, for both not the most complicated dishes very well executed. Everything was fairly priced and the vibe is great. Their dog is also really cute.
Dear Michaël, We appreciate your thoughtful feedback about your stay with us. We are delighted that you valued the hospitality provided by our team members, who take pride in creating a welcoming environment for all our guests. The culinary offerings at our establishment, paired with the pleasant ambiance and reasonable rates, contribute to the experience we strive to deliver. We look forward to welcoming you back to Pierre & Vacances Andorra La Tulipa. Best regards,
Dear Michaël, We appreciate your thoughtful feedback about your stay with us. We are delighted that you valued the hospitality provided by our team members, who take pride in creating a welcoming environment for all our guests. The culinar… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewNice location
You can hear the noises of range hood in the kitchen and water flow in the bathroom from your neighbors above your apartment.
Dear Fang, Thank you for sharing your opinion after your recent stay at Pierre & Vacances Andorra La Tulipa. It's great to know you had a pleasant stay and that our location was so convenient for your needs. However, we are sorry for any inconvenience caused due to noise. Our team is always on hand to help with any issues you may have, so please don't hesitate to let us know so we can take appropriate action. We hope you will give us another chance to provide you with a better experience in the future. Kind regards, Claudia G., General Manager
Dear Fang, Thank you for sharing your opinion after your recent stay at Pierre & Vacances Andorra La Tulipa. It's great to know you had a pleasant stay and that our location was so convenient for your needs. However, we are sorry for… Show more
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewGreat facilities, well stocked with kitchen utensils. Cosy restaurant and a good breakfast.
I hope the turtle is happy
Dear Peter, Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra La Tulipa. We are so delighted that you found everything to your satisfaction during your stay! We aim to provide a memorable experience with our high standards and quality service and it is rewarding to know that we were able to meet all your expectations. We would be delighted to welcome you back. Take care, Claudia G., General Manager
Dear Peter, Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra La Tulipa. We are so delighted that you found everything to your satisfaction during your stay! We aim to provide a memorable experience … Show more
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewVery friendly welcome by the owners. Spacious apartment with nice views from the balcony (or the picture window behind). Well-equiped kitchen for preparing your own meals. Comfortable bed. Spotlessly clean bathroom.
Nothing really comes to mind.
Dear Guest, Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra La Tulipa. We are delighted to know that you had such a comfortable stay and enjoyed the view. Your kind words about the courteous service which you received are much appreciated and will certainly inspire our team to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, Claudia G., General Manager
Dear Guest, Thank you for this great feedback about your recent stay at Pierre & Vacances Andorra La Tulipa. We are delighted to know that you had such a comfortable stay and enjoyed the view. Your kind words about the courteous servic… Show more
Reviewed: 16 September 2024 · Stayed in September 2024
Verified reviewDear Guest, thank you for your review of your stay. It is a pleasure to read that you enjoyed your experience with us. Please accept our best regards, hoping to see you again in the future. Claudia G., General Manager
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewA family-run hotel with a good, friendly atmosphere. We liked the cute little terraces.
Breakfast selection is not very rich. A complicated and long check-out process, especially when there is only one person at a time in the restaurant and at reception.
Dear Laszlo, We would like to thank you for this feedback about your experience at Pierre & Vacances Andorra La Tulipa. It is with great pleasure that we receive your compliments regarding your stay at Pierre & Vacances Andorra La Tulipa. We are thrilled that you enjoyed the warm ambience and the charm of our outdoor spaces. Our team's dedication to hospitality and the quality of our accommodations, including the cleanliness and the overall value we provide, are aspects we take great pride in. However, we regret to hear that our breakfast offerings did not meet your expectations. Additionally, we understand that the check-out process was less efficient than desired, particularly when services are in high demand. We appreciate your patience and understanding in these moments. Finally, your kind words about our staff and the strategic location of our residence, conveniently situated with direct access to the Grandvalira ski resort and just 500 meters from the town center, mean a great deal to us. It's wonderful to know these elements enhanced your stay. The entire team hope that we may have the pleasure of seeing you again in the future. Kind regards, Claudia G., General Manager
Dear Laszlo, We would like to thank you for this feedback about your experience at Pierre & Vacances Andorra La Tulipa. It is with great pleasure that we receive your compliments regarding your stay at Pierre & Vacances Andorra La… Show more
Reviewed: 11 July 2024 · Stayed in May 2024
Verified reviewLa estancia en general
Nada
Dear Sara, We are glad that we were able to meet your expectations and that you enjoyed your stay with us. It is very gratifying to know that the flat was to your liking and that you highlighted the complete equipment for the comfort of the guests. We look forward to welcoming you again soon. Best regards, Claudia G., Directora general
Dear Sara, We are glad that we were able to meet your expectations and that you enjoyed your stay with us. It is very gratifying to know that the flat was to your liking and that you highlighted the complete equipment for the comfor… Show more
Reviewed: 11 July 2024 · Stayed in June 2024
Verified reviewReviewed: 11 July 2024 · Stayed in June 2024
Verified reviewReviewed: 6 July 2024 · Stayed in July 2024
Verified reviewThis well situated family run aparthotel was really clean and comfortable. Everyone was very helpful and friendly.
Dear Marjaana, We would like to thank you for this kind feedback about your experience at Pierre & Vacances Andorra La Tulipa. It is truly rewarding to hear that your stay at Pierre & Vacances Andorra La Tulipa was a memorable one. We are delighted that you enjoyed the impeccable cleanliness, the high level of comfort, and the helpfulness of our staff. Our team takes great pride in offering a welcoming atmosphere and ensuring that our guests find value in their stay. We look forward to seeing you again in the future. Kind regards, Claudia G., General Manager
Dear Marjaana, We would like to thank you for this kind feedback about your experience at Pierre & Vacances Andorra La Tulipa. It is truly rewarding to hear that your stay at Pierre & Vacances Andorra La Tulipa was a memorable one. W… Show more
Reviewed: 30 June 2024 · Stayed in June 2024
Verified reviewLovely hotel but we were never told that the bar and restaurant is closed on a Monday......which was the one night stay we had. Quite disappointing that there's no prior warning of this. However, lovely rooms, friendly staff and nice location in a quiet stretch of road with some local restaurants.
We should have been advised on the advert that there are no bar or restaurant facilities on Sundays and Mondays
Dear Ben, We would like to thank you for this feedback about your experience at Pierre & Vacances Andorra La Tulipa. We are delighted that you appreciated our friendly staff and the quiet stretch of road where our hotel is situated. Our team takes pride in offering a serene and welcoming environment for our guests. However, we apologize for certain aspects of your experience falling short of your expectations. As an aparthotel, it is important to us that our guests are well-informed about the availability of amenities; currently we do not possess bar and restaurant facilities. We are reviewing our communication processes to prevent a recurrence of this oversight. Finally, it is great that you loved the quality of our rooms and appreciated their modern mountain decoration. We are glad that you found our location convenient for exploring local restaurants and the surrounding area. The entire team hope that we may have the pleasure of seeing you again in the future. Kind regards, Claudia G., General Manager
Dear Ben, We would like to thank you for this feedback about your experience at Pierre & Vacances Andorra La Tulipa. We are delighted that you appreciated our friendly staff and the quiet stretch of road where our hotel is situated. Ou… Show more
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewWe were really looking forward to our stay at this hotel but sadly were disappointed. The welcome was good, we were told about the restaurant which wasn't open, none of us recall being told you had to order breakfast before 18:30. It was Monday so the bar & restaurant were shut. Had these issues been made obvious on the Booking.com website then we would not have booked this hotel. On a positive note the rooms were immaculately clean and comfortable. Unfortunately I cannot offer any more praise for this hotel.
No bar on a Monday evening No restaurant on a Monday evening. Having to book breakfast.
Dear James, Thank you for sharing your opinion after your recent stay. We are pleased that you found the apartments at Pierre & Vacances Andorra La Tulipa to be immaculately clean and comfortable. Our team works diligently to ensure our accommodations offer a welcoming and well-maintained environment for our guests. However, we are sorry that your stay did not fully meet your expectations. We understand that dining options are an important aspect of any stay and regret any inconvenience caused by our restaurant's operating times. We aim to provide clear and comprehensive information regarding our facilities and services on all booking platforms. We acknowledge that the perceived value and the availability of on-site facilities are areas of concern for you, and we take this feedback seriously. It is also regrettable that our team's service did not leave a lasting positive impression, and we will use your feedback as we reaffirm our commitment to professionalism and guest satisfaction. Nevertheless, we are glad to know that you found your apartment to be comfortable. It is also our hope that the convenience of our location enhanced your overall experience. It would be our pleasure to have you return on a future occasion. Kind regards, Claudia G., General Manager
Dear James, Thank you for sharing your opinion after your recent stay. We are pleased that you found the apartments at Pierre & Vacances Andorra La Tulipa to be immaculately clean and comfortable. Our team works diligently to ensure our ac… Show more
Reviewed: 15 June 2024 · Stayed in June 2024
Verified reviewThe location close to the hiking area.
Dear Marta, We would like to thank you for this kind feedback about your experience at Pierre & Vacances Andorra La Tulipa. We are thrilled to learn that our location provided the perfect base for your hiking adventures and that you found our facilities to your satisfaction. It's wonderful to know that the comfort of our accommodations met your expectations and that you perceived great value during your stay. Our team at Pierre & Vacances Andorra La Tulipa takes pride in delivering exceptional service, and we are glad this was evident throughout your time with us. We are also pleased that the cleanliness of our apartments contributed positively to your overall experience. We look forward to seeing you again in the future. Kind regards, Claudia G., General Manager
Dear Marta, We would like to thank you for this kind feedback about your experience at Pierre & Vacances Andorra La Tulipa. We are thrilled to learn that our location provided the perfect base for your hiking adventures and that you fou… Show more
Reviewed: 7 June 2024 · Stayed in June 2024
Verified reviewIt was clean the staff were so friendly and the terrace had a very nice view.
Dear Amelia, We would like to thank you for this kind feedback about your experience at Pierre & Vacances Andorra La Tulipa. We are delighted to know that our facilities met your expectations and provided a comfortable experience. It is heartening to hear that you found our team friendly and approachable, ensuring a welcoming environment throughout your visit. Your appreciation for the cleanliness of our establishment and the value we offer is incredibly gratifying. Moreover, the positive remarks about the stunning terrace view truly reflect the unique charm of our location nestled in the heart of the Pyrenees. We look forward to seeing you again in the future. Kind regards, Claudia G., General Manager
Dear Amelia, We would like to thank you for this kind feedback about your experience at Pierre & Vacances Andorra La Tulipa. We are delighted to know that our facilities met your expectations and provided a comfortable experience. It is… Show more
Reviewed: 24 February 2024 · Stayed in February 2024
Verified reviewWe like the location and the rooms and staff are great
We were disappointed the bar and restaurant we not open in the evenings, we did not want to have to drive out for dinner every night
Dear Susan, Thank you for your review. We are delighted to hear that you enjoyed our well-appointed rooms and the service provided by our dedicated team. It's gratifying to know that our location met your expectations and contributed positively to your stay. We understand that you were looking forward to enjoying a meal within the convenience of the residence and we regret that our lack of an in-house bar and restaurant did not meet your needs. While we don't have these facilities on-site, we hope the fully equipped kitchens in our apartments provided you with a comfortable alternative for dining in. We truly appreciate your feedback, as it is essential in helping us maintain and improve our guest experience. We hope to welcome you again. Best wishes, Claudia G., General Manager
Dear Susan, Thank you for your review. We are delighted to hear that you enjoyed our well-appointed rooms and the service provided by our dedicated team. It's gratifying to know that our location met your expectations and contributed po… Show more
Reviewed: 16 February 2024 · Stayed in February 2024
Verified reviewVery friendly staff, great location, quiet and clean facilities.
Restaurant opening hours could have been a little longer.
Dear Aleksandra, Thank you for letting us know your opinion of your stay. We're thrilled to hear that our staff's friendliness, the prime location of our property, and the clean, peaceful environment contributed positively to your stay. Our team takes great pride in ensuring our facilities are well-maintained and welcoming for all our guests. Regarding the restaurant hours, while we don't have a restaurant on-site, we hope the variety of dining options within walking distance provided ample opportunity for convenient meal times. We hope to welcome you back. All the best, Claudia G., General Manager
Dear Aleksandra, Thank you for letting us know your opinion of your stay. We're thrilled to hear that our staff's friendliness, the prime location of our property, and the clean, peaceful environment contributed positively to your… Show more
Reviewed: 16 February 2024 · Stayed in February 2024
Verified reviewReviewed: 22 December 2023 · Stayed in December 2023
Verified reviewReviewed: 20 October 2023 · Stayed in October 2023
Verified reviewWell equipped kitchen.
Double bed made out of two single beds and they are constantly moving
Dear Timur Uk, Thank you for sharing your opinion after your recent stay at Pierre & Vacances Andorra La Tulipa. We are glad to hear that you appreciated our well-equipped kitchen in your apartment. We apologize for the inconvenience caused by the double bed made out of two single beds. We understand that this may not be the most comfortable option for some guests. We will take your feedback into consideration for future improvements. We hope to have the opportunity of welcoming you back in the future. Best regards, Claudia G., General Manager
Dear Timur Uk, Thank you for sharing your opinion after your recent stay at Pierre & Vacances Andorra La Tulipa. We are glad to hear that you appreciated our well-equipped kitchen in your apartment. We apologize for the inconvenience … Show more