8.4

Reviews of Hotel Catalunya Ski by Nexta 3 stars

Catalunya, 4, AD200 Pas de la Casa, Andorra

  • Vitoria

    Reviewed: 21 April 2025 · Stayed in February 2025

    Verified review

    Very clean and super close to the slope, great breakfast

    I only missed a kettle or coffee machine in the room

    Property response:

    Dear Vitoria, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that you found our hotel to be a clean and inviting place to stay. We are delighted that you enjoyed the variety and quality of our breakfast offerings, as our buffet options are carefully selected to provide a delightful start to the day. It is great that you appreciated our hotel's prime location, conveniently situated mere steps from the Grandvalira ski slopes, which is a highlight for many of our guests. However, we regret to hear that the absence of a kettle or coffee machine in your room did not fully meet your expectations. While our rooms do not currently feature these amenities, we are always attentive to guest feedback and looking for ways to enhance the overall experience. Finally, we're pleased that you valued the cleanliness of our hotel, which is a testament to our dedicated housekeeping staff who work diligently to maintain our high standards of hygiene and comfort for all our guests. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hotel Manager

    Dear Vitoria, We would like to thank you for this review about your recent experience in our hotel. We're thrilled to hear that you found our hotel to be a clean and inviting place to stay. We are delighted that you enjoyed the variet… Show more

    Hotel Catalunya Ski by Nexta
    22 April 2025
  • David

    Reviewed: 13 April 2025 · Stayed in March 2025

    Verified review
  • Alex-hosking

    Reviewed: 26 March 2025 · Stayed in February 2025

    Verified review
    Property response:

    Dear Guest, Thank you for this great review. We are delighted that you appreciated the stylish decor of our hotel. Our team works hard to always go above and beyond to deliver a memorable experience, and it seems we were able to do just that. Your feedback will encourage us to keep up the good work. It is great to know that you found our location to be ideal. We look forward to welcoming you back soon. Kind regards, Hotel Manager

    Dear Guest, Thank you for this great review. We are delighted that you appreciated the stylish decor of our hotel. Our team works hard to always go above and beyond to deliver a memorable experience, and it seems we were able to do just t… Show more

    Hotel Catalunya Ski by Nexta
    28 March 2025
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  • Mihaita

    Reviewed: 22 March 2025 · Stayed in February 2025

    Verified review
  • Mark

    Reviewed: 12 March 2025 · Stayed in February 2025

    Verified review
  • Gareth

    Reviewed: 11 March 2025 · Stayed in March 2025

    Verified review
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  • Selma

    Reviewed: 8 March 2025 · Stayed in January 2025

    Verified review

    Good rooms although on the small side. Relatively basic, but everything was ok. Food was good and staff was great.

    Bathroom was impossible to keep dry. Floor was weird and puddles of water got created and did not drain. We had to use a lot of towels to try to dry the floor constantly. No curtain on the shower.

    Property response:

    Dear Selma, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our rooms to be comfortably appointed and our food offerings to your liking. It is encouraging to hear that our staff's dedication to service greatly contributed to your experience. However, we regret to hear of the difficulties you encountered with the bathroom drainage. We understand how important a well-functioning bathroom is to guest comfort and apologize for the inconvenience this caused during your stay. Nonetheless, we are pleased that the overall quality of your room met your expectations. Our prime location close to the skiing area is something we are very proud of, and we hope it enhanced your stay with us. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hotel Manager

    Dear Selma, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our rooms to be comfortably appointed and our food offerings to your liking. It is encouraging to hear that o… Show more

    Hotel Catalunya Ski by Nexta
    10 March 2025
  • Claire

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review

    Staff are incredibly polite knowledgeable and helpful. Good locker facilities for skis and access to the slopes. Rooms clean and comfortable.

    Buffett breakfast, hot items were not hot.

    Property response:

    Dear Claire, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay with us was so enjoyable. We are delighted that you appreciated our attentive and knowledgeable staff, the convenient ski locker facilities, and the overall cleanliness and comfort of our rooms. Our team takes pride in offering a cozy retreat at the foot of the Grandvalira ski resort, ensuring that our guests have a pleasant stay. However, we regret to hear about your experience with the breakfast items not being as hot as expected. We understand how important a satisfying meal is to start the day, especially before hitting the slopes, and we apologize for any disappointment this may have caused. Nonetheless, we are pleased that our prime location and access to the magnificent slopes were highlights of your visit. Being situated in the heart of the mountain village of El Pas de la Casa, just a short distance from the chairlifts, provides our guests with the convenience they need for an ideal ski holiday. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hotel Manager

    Dear Claire, We would like to thank you for this review about your recent experience in our hotel. We are thrilled to hear that your stay with us was so enjoyable. We are delighted that you appreciated our attentive and knowledgeable staf… Show more

    Hotel Catalunya Ski by Nexta
    28 February 2025
  • Goode

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review

    Everything

    Nothing

    Property response:

    Dear Guest, Thank you for this great review. We are really pleased we met your expectations. We look forward to welcoming you back soon. Kind regards, Hotel Manager

    Hotel Catalunya Ski by Nexta
    28 February 2025
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  • Neil

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review

    Clean and comfortable. The staff are really friendly and helpful.

    Not the hotels fault but lots of noise from other guests in the early hours. Too expensive for a basic hotel.

    Property response:

    Dear Neil, Thank you for taking the time to share your review. We are delighted that you found our hotel to be clean and comfortable, and that our staff's friendliness and helpfulness added to your experience. The comfort of our guests is of utmost importance to us, and we are glad that we could provide you with a cozy stay. Nevertheless, we regret to hear about the disturbance caused by noise from other guests during your stay. While we do offer soundproofed rooms, we understand that sometimes noise can be a concern, and we apologize for any inconvenience this may have caused you. Regarding the value perception of our hotel, we strive to provide a high-quality service experience that justifies our pricing, including our proximity to the Grandvalira ski slopes and our commitment to guest service. Finally, we are pleased that the overall cleanliness and the professionalism of our staff left a positive impression. Our team works diligently to ensure a welcoming and well-maintained environment for all our guests. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

    Dear Neil, Thank you for taking the time to share your review. We are delighted that you found our hotel to be clean and comfortable, and that our staff's friendliness and helpfulness added to your experience. The comfort of our guest… Show more

    Hotel Catalunya Ski by Nexta
    23 February 2025
  • Aitor

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review
  • Violeta

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review
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  • Emma

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review

    The room was large and comfortable. The property is very close to the slopes.

    Room could have been a little warmer

    Property response:

    Dear Emma, We would like to thank you for this review about your recent experience in our hotel. We are delighted that our central location and the dedication of our staff contributed to a fantastic experience for you and your friends. Our team takes great pride in offering a cozy and welcoming atmosphere for all our guests. However, we regret to hear that the warmth of your room was not to your complete satisfaction. Our rooms are equipped with heating to provide a comfortable environment, and we also offer separate heaters upon request to ensure our guests can tailor the room temperature to their personal preference. We apologize for any discomfort this may have caused you. Finally, it is wonderful to know that you found the room to be spacious and comfortable, enhancing your rest and relaxation. As you noted, our proximity to the Grandvalira ski slopes indeed makes us a prime location for ski enthusiasts looking for a seamless mountain experience. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Hotel Manager

    Dear Emma, We would like to thank you for this review about your recent experience in our hotel. We are delighted that our central location and the dedication of our staff contributed to a fantastic experience for you and your friends. Our… Show more

    Hotel Catalunya Ski by Nexta
    16 February 2025
  • Joseph

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review

    Brilliant location less than a minute walk from the main lifts.

    Property response:

    Dear Joseph, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at Hotel Catalunya Ski was a pleasant one. We are delighted that you found our hotel to be clean and appreciated the excellent value we offer. It is wonderful to know that our proximity to the main ski lifts added to the convenience and enjoyment of your visit, allowing you to make the most of your time on the slopes. We look forward to seeing you again soon. Best regards, Hotel Manager

    Dear Joseph, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay at Hotel Catalunya Ski was a pleasant one. We are delighted that you found our hotel to be clean and appreciated the excell… Show more

    Hotel Catalunya Ski by Nexta
    10 February 2025
  • Steven

    Reviewed: 9 February 2025 · Stayed in January 2025

    Verified review

    Good location near the ski lifts and bars, but quiet enough to sleep.

    Nothing

    Property response:

    Dear Steven, Thank you very much for this kind review of your recent stay. We are delighted that you appreciated the proximity to the ski lifts and bars, as well as the peaceful atmosphere that allowed for a restful sleep. It is our pleasure to offer a location that is not only convenient for enjoying the slopes and local amenities but also ensures a tranquil retreat for our guests. We look forward to seeing you again soon. Best regards, Hotel Manager

    Dear Steven, Thank you very much for this kind review of your recent stay. We are delighted that you appreciated the proximity to the ski lifts and bars, as well as the peaceful atmosphere that allowed for a restful sleep. It is our pleas… Show more

    Hotel Catalunya Ski by Nexta
    10 February 2025
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  • Kerrry

    Reviewed: 9 February 2025 · Stayed in February 2025

    Verified review

    Great location for the lifts

    Bigger locker room

    Property response:

    Dear Guest, Thanks for your review about our hotel. We are thrilled to know that your stay with us was enjoyable and that you found our proximity to the ski lifts beneficial for your snow activities. However, we understand that the locker room size was not up to your expectations. We appreciate your feedback on this matter as it helps us to consider future improvements. We hope you managed to take advantage of our other amenities and the charm of El Pas de la Casa during your stay. We are hoping to welcome you back in the future. All the best. Hotel Manager

    Dear Guest, Thanks for your review about our hotel. We are thrilled to know that your stay with us was enjoyable and that you found our proximity to the ski lifts beneficial for your snow activities. However, we understand that the locker… Show more

    Hotel Catalunya Ski by Nexta
    10 February 2025
  • Itay

    Reviewed: 7 February 2025 · Stayed in February 2025

    Verified review

    Hotel is close to ski slopes, has a good breakfast, and a comfortable ski locker. The staff are incredibly nice and accomodating and speak several languages. Reception was open and available whenever we went to it.

    Rooms (and hotel in general) is getting a bit old, it is kept very clean but the age is showing a bit of signs. Also the room was incredibly hot, I imagine it would not bother most but we found the need to open the window sometimes to cool it, since unfortunately the heat was not controllable.

    Property response:

    Dear Guest, Thanks for your review about our hotel. It's heartwarming to learn that your stay with us was enjoyable overall. We are delighted that you appreciated our convenient location near the ski slopes, the variety of our breakfast offerings, and the comfort of our ski locker facilities. Learning that our staff's dedication and language skills enhanced your stay adds to our joy, reinforcing our commitment to delivering exceptional service. However, we regret to hear that the room temperature was not to your comfort level. Our rooms are designed to provide a warm and cozy atmosphere, especially given the colder climate in the mountains, but we understand that preferences vary. We also acknowledge your observations regarding the signs of age in the hotel and rooms. While we strive to maintain the charm and character of our property, we recognize there is always room for improvement. Nonetheless, it's great that you found our reception to be consistently available to assist you and that our multilingual team could make your stay more comfortable. Our 24-hour front desk is indeed a service we are proud of, ensuring that we're here for you at any time of day or night. We hope to have the occasion to welcome you back. Best wishes, We are hoping to welcome you back in the future. All the best. Hotel Manager

    Dear Guest, Thanks for your review about our hotel. It's heartwarming to learn that your stay with us was enjoyable overall. We are delighted that you appreciated our convenient location near the ski slopes, the variety of our breakfa… Show more

    Hotel Catalunya Ski by Nexta
    10 February 2025
  • Danilo

    Reviewed: 2 February 2025 · Stayed in January 2025

    Verified review
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  • Undīne

    Reviewed: 2 February 2025 · Stayed in February 2025

    Verified review

    Great location! Very close to all the shops, bars and slopes.

    Property response:

    Dear Undine, Thank you very much for your kind review. We're thrilled to hear that your visit to Hotel Catalunya Ski was so enjoyable. We are delighted that you found our team to be friendly and helpful, and that the variety of culinary options met your expectations. It's great that you also appreciated the ease of access to the slopes, allowing you to make the most of your skiing holiday. Moreover, we're pleased that our proximity to shops, bars, and slopes contributed positively to your stay. It would be a pleasure to welcome you back. Best wishes, Hotel Manager

    Dear Undine, Thank you very much for your kind review. We're thrilled to hear that your visit to Hotel Catalunya Ski was so enjoyable. We are delighted that you found our team to be friendly and helpful, and that the variety of culi… Show more

    Hotel Catalunya Ski by Nexta
    3 February 2025
  • Charles

    Reviewed: 28 January 2025 · Stayed in January 2025

    Verified review

    Breakfast staff and food was nice

    Cannot change room temperature and was super hot and poor ventilation system

    Property response:

    Dear Charles, Thank you for taking the time to share your review. We are pleased that you appreciated our breakfast team and the variety of food options we provide. Our team strives to deliver a delightful dining experience, and it's rewarding to know we've achieved this with you. While we are glad to hear about what you enjoyed, we understand your discomfort regarding the warmth and airflow in your room. Our hotel is designed to provide a cozy and warm atmosphere, especially given the cold temperatures outside. We apologize if this made your stay less comfortable than expected. We appreciate your feedback and take note of your preferences for future stays. Finally, it is great that you found our breakfast service to your liking. We pride ourselves on starting our guests' days with a satisfying meal and are thrilled to hear that we succeeded in providing you with a pleasant experience. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

    Dear Charles, Thank you for taking the time to share your review. We are pleased that you appreciated our breakfast team and the variety of food options we provide. Our team strives to deliver a delightful dining experience, and it's … Show more

    Hotel Catalunya Ski by Nexta
    1 February 2025
  • Joaquim

    Reviewed: 27 January 2025 · Stayed in January 2025

    Verified review

    Great location and friendly staff

    The triple room was a bit tight for 3 adults and the ski locker wouldn’t fit all the ski boots

    Property response:

    Dear Joaquim, Thank you for taking the time to share your review. We are truly glad to hear that your stay with us was enjoyable and that our staff left a positive impression. However, we apologize for the discomfort you experienced with the space in the triple room and the ski locker capacity. Our triple rooms are designed to offer extra space and it is regrettable to hear that this did not meet your expectations. Moreover, we understand that the convenience of our ski locker room is important to our guests and we regret any inconvenience you encountered. Nonetheless, it's great that our proximity to the ski areas contributed positively to your stay. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

    Dear Joaquim, Thank you for taking the time to share your review. We are truly glad to hear that your stay with us was enjoyable and that our staff left a positive impression. However, we apologize for the discomfort you experienced with… Show more

    Hotel Catalunya Ski by Nexta
    1 February 2025
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  • Christian

    Reviewed: 9 January 2025 · Stayed in January 2025

    Verified review

    Clean, nice staff, and a great breakfast.

    Nothing, it was great!

    Property response:

    Dear Christian, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay with us was enjoyable and met your expectations. We are pleased that you appreciated the cleanliness of our hotel, the friendliness of our staff, and the variety and quality of our breakfast offerings. It is always our goal to provide a warm and welcoming environment coupled with attentive service to ensure a comfortable stay for our guests. We look forward to seeing you again soon. Best regards, Hotel Manager

    Dear Christian, Thank you very much for this kind review of your recent stay. We are thrilled to hear that your stay with us was enjoyable and met your expectations. We are pleased that you appreciated the cleanliness of our hotel, the f… Show more

    Hotel Catalunya Ski by Nexta
    9 January 2025
  • Mark

    Reviewed: 5 January 2025 · Stayed in January 2025

    Verified review

    Central location, 100m from the ski lifts. Clean, good food and very friendly staff.

    Room for storing skiing equipment was too small. Ski locker was too small for a family. No parking and no discount for public parking spaces.

    Property response:

    Dear Mark, Thank you for taking the time to share your review. It fills us with joy to know that your stay with us was a memorable one. We are delighted that you appreciated our central location, the high standards of cleanliness, and the delectable food offerings. Our dedicated team takes great pride in delivering exceptional service to ensure a pleasant and comfortable stay for all our guests. However, we understand your concerns regarding the size of the ski equipment storage and the lack of parking facilities with discounts. We acknowledge that the space for storing ski equipment can be challenging, especially for families, and we empathize with the inconvenience this may have caused you. Additionally, while our hotel doesn't have private parking, we are situated amidst a variety of parking options within close proximity, though we regret that we cannot offer discounts for public parking. Finally, it is great that our friendly staff contributed positively to your experience. We continually strive to make our guests feel welcomed and valued, and we're glad this was reflected during your visit. We hope to have the occasion to welcome you back for another great stay close to the slopes. Best wishes, We hope we will have the opportunity to see you again in the future. Best regards, Hotel Manager

    Dear Mark, Thank you for taking the time to share your review. It fills us with joy to know that your stay with us was a memorable one. We are delighted that you appreciated our central location, the high standards of cleanliness, and th… Show more

    Hotel Catalunya Ski by Nexta
    6 January 2025
  • Darriet

    Reviewed: 4 January 2025 · Stayed in December 2024

    Verified review

    personnel tres agreable au top,service restauration.

    ras

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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