Reviews of Hotel Encamp by Nexta 3 stars
Avinguda Joan Martí, 95, AD200 Encamp, Andorra
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Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewAmazing staff - very responsive and friendly. Very good breakfasts and dinners - huge variety Nice and clean room with everything you need Funicamp is very close, and free bus shuttle goes every 15 minutes from the hotel - from 8:30 am. Very convenient - skiing is from door to door. Recommend and will come back in the new season!
Dear Dmytro, Thank you very much for this kind review of your recent stay. We are delighted that your stay at Hotel Encamp was marked by comfort and convenience. It is wonderful to hear that you found our team to be responsive and friendly, and that our culinary offerings met your expectations with a variety of choices for both breakfast and dinner. We take pride in maintaining clean and well-equipped rooms, and we're glad you enjoyed yours. Your mention of the proximity to Funicamp and the complimentary bus shuttle emphasizes our commitment to providing easy access to skiing adventures. Your recommendation is greatly appreciated, and we are thrilled to know you are planning to return. We look forward to seeing you again soon. Best regards, Hotel Encamp
Dear Dmytro, Thank you very much for this kind review of your recent stay. We are delighted that your stay at Hotel Encamp was marked by comfort and convenience. It is wonderful to hear that you found our team to be responsive and … Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewThe hotel offers good value for the price. We had a very positive experience with most of the staff, except for Carlos. Due to having two separate bookings, the hotel had to change our room, which is understandable. Maca and Ludmila were very accommodating—they provided us with a complimentary breakfast and did their best to make the transition as smooth as possible. Having to check out and check back in on the same day isn’t ideal, but their helpfulness made the process much easier.
Carlos told us we couldn’t keep the same room, and it felt like he was unwilling to accommodate us. Additionally, on the day we had to check in again, he insisted that we go through the process of providing our IDs again, which seemed unnecessary. Fortunately, someone else was there and allowed us to complete the check-in without repeating the entire process.
Dear Alan, Thank you for taking the time to share your review. We are glad that you had a great stay and found our location ideal for your needs. We appreciate your kind mention of our team members who work hard to ensure that every guest has the best experience. We would appreciate knowing what we could have done to meet all your expectations. We hope we will have the opportunity to see you again in the future. Best regards, Hotel Encamp
Dear Alan, Thank you for taking the time to share your review. We are glad that you had a great stay and found our location ideal for your needs. We appreciate your kind mention of our team members who work hard to ensure that every gu… Show more
Reviewed: 10 February 2025 · Stayed in February 2025
Verified reviewReviewed: 5 February 2025 · Stayed in January 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 May 2024 · Stayed in March 2024
Verified reviewThe details, good customer service, some room gifts!
The doors where too thin
Thanks so lot Judith ! Best regards Hotel Encamp
Reviewed: 8 March 2024 · Stayed in February 2024
Verified reviewReviewed: 5 March 2024 · Stayed in March 2024
Verified reviewReviewed: 1 March 2024 · Stayed in February 2024
Verified reviewReviewed: 26 February 2024 · Stayed in February 2024
Verified reviewGreat breakfast and great location.
Barrier for parking made it slow to get in or out.
Reviewed: 9 February 2024 · Stayed in February 2024
Verified reviewGood
Good
Reviewed: 28 January 2024 · Stayed in January 2024
Verified reviewReviewed: 10 January 2024 · Stayed in January 2024
Verified reviewReviewed: 5 January 2024 · Stayed in January 2024
Verified reviewNice room and friendly staff
Very thin walls - you can hear all the traffic & the neighbour rooms. Parking in the hotel is 15 euros a day.
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewStaff at the reception were wery kind and helpful. Apart from a few issues with the rooms I had a nice stay here.
Reviewed: 13 April 2023 · Stayed in March 2023
Verified reviewReviewed: 4 April 2023 · Stayed in April 2023
Verified reviewThe breakfast and the staff. Janicleber, who works at the reception, was simply a blast. He was extremely kind and helpful, a part from being a very pleasant person. He definitely made the difference and I would recommend the property based on the assistance provided from his end.
Dear Valeria Thanks for sharing your opinion about your recent stay at the Hotel Encamp. We are so delighted to hear your kind words about the staff, and Janicleber. I will let him know personally. We are looking forward to having you back Best regards Joaquim Gratovil Hotel Manager
Dear Valeria Thanks for sharing your opinion about your recent stay at the Hotel Encamp. We are so delighted to hear your kind words about the staff, and Janicleber. I will let him know personally. We are looking forward to having you b… Show more
Reviewed: 26 March 2023 · Stayed in March 2023
Verified reviewClean rooms, comfortable beds, lovely staff. Good location with a free bus to the gondola.
The food. Breakfast was ok, but dinner was not good. Most of the hot dishes were cold, so you had to heat them in the microwave provided.
Dear Sophie Thank you so much for your comment about your recent stay at the Hotel Encamp we are delighted you your kind words about the staff, the breakfast , and also our location. About the dinner, I will oversee the temperatures inmediatly, we are sorry you could noy enjoy it at all. Best regards Joaquim Gratovil Hotel Manager
Dear Sophie Thank you so much for your comment about your recent stay at the Hotel Encamp we are delighted you your kind words about the staff, the breakfast , and also our location. About the dinner, I will oversee the temperatures inme… Show more
Reviewed: 13 March 2023 · Stayed in March 2023
Verified reviewReviewed: 9 March 2023 · Stayed in February 2023
Verified reviewReviewed: 4 March 2023 · Stayed in March 2023
Verified reviewGreat Breakfast, friendly staff
More Restaurants!
Dear Wrighty Thank you so much for your comment about your recent stay at the Hotel Encmap. We are delighed to read your kind words about the satff, also about the quality of the breakfast. We are looking forward to having you back. Best regards Joaquim Gratovil Hotel Manager
Dear Wrighty Thank you so much for your comment about your recent stay at the Hotel Encmap. We are delighed to read your kind words about the satff, also about the quality of the breakfast. We are looking forward to having you back. Be… Show more
Reviewed: 2 March 2023 · Stayed in February 2023
Verified reviewstaff was lovely! they have accommodated every request we had! rooms were nice and clean! thank you so much for making our stay amazing! ❤️
Dear Toma Thank you so much for your comment about your recent stay at the Hotel Encmap. We are delighed to read your kind words about the satff and how they had made your stay amazing. We are looking forward to having you back. Best regards Joaquim Gratovil Hotel Manager
Dear Toma Thank you so much for your comment about your recent stay at the Hotel Encmap. We are delighed to read your kind words about the satff and how they had made your stay amazing. We are looking forward to having you back. Best r… Show more