Reviews of Hotel Folch 3 stars
De Loria, 6, AD600 Sant Julià de Lòria, Andorra
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe location was good, and the secure parking very good. The staff were very pleasant in every respect.
The breakfast menu was somewhat limited and breakfast didn't start until 0800 (we would have preferred 0700). That said, they did let us start a few minutes early.
Thank you very much for your kind words. We're delighted to hear you enjoyed our Location, secure parking, and the friendliness of our staff. We also appreciate your feedback regarding the breakfast schedule - it's always helpful to know what our guests value most. While our usual start time is 8 a.m., we're glad we could accommodate you a bit earlier, and we'll certainly take your suggestion into consideration. We hope to welcome you back again soon!
Thank you very much for your kind words. We're delighted to hear you enjoyed our Location, secure parking, and the friendliness of our staff. We also appreciate your feedback regarding the breakfast schedule - it's always helpful t… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewHelpful & kind staff .
Paying for parking
Dear Georgia Cruz, Thank you for your kind words about our staff! We understand parking can be a challenge, but we'd like to remind you that there are public parking options nearby for just €1.50 per night. If there's anything we can do to make your stay even better, please let us know!
Dear Georgia Cruz, Thank you for your kind words about our staff! We understand parking can be a challenge, but we'd like to remind you that there are public parking options nearby for just €1.50 per night. If there's anything we ca… Show more
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewBreakfast was good with a large selection, breakfast room staff were helpful
fried eggs were cold
Dear guest, Thank you for taking the time to review your recent stay with us. We are delighted that you enjoyed breackfast with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward. I'll take care that eggs will b always hot from now on. We look forward to welcoming you back on a future visit. Kind regards, General Manager
Dear guest, Thank you for taking the time to review your recent stay with us. We are delighted that you enjoyed breackfast with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service an… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewBreakfast it's was amazing , and the staff it's was very helpful all the time .
the reception staff were not friendly at all. No mirror in the room. If you want to see you. You have to go to the bathroom this no good at all
Good morning, Thank you very much for this kind review of your recent stay. It is heartwarming to hear of your satisfaction with your stay at Hotel Folch. We are delighted to hear that you appreciated the attentiveness of our staff and the value we provide to the variety of breakfast options. Our goal is to provide our guests with a pleasant stay and we are glad that we were able to meet your expectations in these respects. However, we regret to learn about the issues you encountered regarding the reception and room. We understand that efficient recepcion are essential for a pleasant stay, and we apologize for any inconvenience caused. We will address these concerns with our team to ensure improvements in these areas. We look forward to seeing you again soon. Best regards,
Good morning, Thank you very much for this kind review of your recent stay. It is heartwarming to hear of your satisfaction with your stay at Hotel Folch. We are delighted to hear that you appreciated the attentiveness of our staff and the… Show more
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewNada, horrible
Fatal todo
Good afternoon Mohammed, We are very sorry that your experience at the Hotel Folch did not live up to your expectations. We sincerely value your comments and would like to better understand what aspects disappointed you so that we can improve in the future. If you are willing, share more details about what you didn't like so we can address any specific problems you've experienced. Your opinion is extremely important to us and we are committed to offering the best possible experience to all our guests. We hope to have the opportunity to compensate for your experience on a future visit. If you have any questions or require any additional information, do not hesitate to let us know. We are here to help with whatever is necessary. Very cordially, Manager direccion
Good afternoon Mohammed, We are very sorry that your experience at the Hotel Folch did not live up to your expectations. We sincerely value your comments and would like to better understand what aspects disappointed you so that we can impr… Show more
Reviewed: 5 February 2025 · Stayed in January 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewThe weather and prices were so good. The breakfast was delicious and a lot of options but because of the hotel price we should have received a free breakfast at least.
The stuff was not that kind but helpful.
Dear guest, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our restaurant. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments. Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to Hotel Folch in the near future for another memorable experience. Sincerely,
Dear guest, Thank you for choosing our hotel and taking the time to share your feedback about your experience with us. We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genu… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewHotel well located for shop and eateries. At the moment a bir far away from snow if that is what you want.
Roo was very nice BUT toilet seat was cheap flimsy and dangerous.
Dear Ian, Thank you for taking the time to share your review. It fills us with joy to know that your stay with us was a memorable one. Our dedicated team takes great pride in delivering exceptional service to ensure a pleasant and comfortable stay for all our guests. We are delighted that you appreciated our central location, for shoping. However, we understand your concerns regarding the toilet seat. We acknowledge that it can be unconfortable, and we empathize with the inconvenience this may have caused you. we will change it, for sure. We hope to have the occasion to welcome you back for another great stay in Andorra. Best wishes, Hotel Manager
Dear Ian, Thank you for taking the time to share your review. It fills us with joy to know that your stay with us was a memorable one. Our dedicated team takes great pride in delivering exceptional service to ensure a pleasant and comforta… Show more
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewOld environment
Dear Cecilia, We are grateful that despite everything, you have chosen our house for your stay in Andorra on such important days. Thank you for the comment, which, although scarce, helps us improve day by day. Until next time. kind regards.
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 6 December 2024 · Stayed in November 2024
Verified reviewLocation and breakfast
Nil
Dear guest, Thank you for this great feedback about your recent stay at Hotel Folch. We truly appreciate your kind words regarding your stay with us. We are delighted that you enjoyed the pristine condition of our accommodation and restaurant service, and the stunning vistas of the mountains, witch are indeed a highlight of our location. We would be delighted to welcome you back. Take care, Hotel Folch Team
Dear guest, Thank you for this great feedback about your recent stay at Hotel Folch. We truly appreciate your kind words regarding your stay with us. We are delighted that you enjoyed the pristine condition of our accommodation and restau… Show more
Reviewed: 13 November 2024 · Stayed in November 2024
Verified reviewFriendly, helpful staff. Good secure parking.
Dear David, It is always a pleasure to receive such great comments, our best satisfaction is that our guests have enjoyed their stay with us. On behalf of the hotel team, many thanks for your kind words. Kind Regards,
Reviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 24 August 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewGood location, comfortable beds, 1minute walk there is big and cheap car park and shop.
Very thin walls, we heard neighbours with screaming child till about 1am. Doors from bathroom broken, did not close at all. If you want use bathroom, take showers at the end as after one shower all bathroom is on Water which is not comfortable to use IT after shower 🙊 No air con and no kettle (room description said that IT will be kettle) in overall 3/5. For us good only on one night, not more
Dear Paulina, Thank you for taking the time to share your feedback. We are delighted to hear that you found our location convenient and our beds confortable. It is always a very good thing to have a big and cheap parking behind the hotel and a lot of shops and superstores nearby. We regret to hear about your concerns regarding the sound insulation. While we are proud of our double-glazed windows for guest comfort, we acknowledge that sound can sometimes be an issue in any urban hotel setting, and de days of full asistance. We are always looking for ways to ensure our guests' comfort and will consider your feedback. We hope you will return for an improved experience in the future. Kind regards.
Dear Paulina, Thank you for taking the time to share your feedback. We are delighted to hear that you found our location convenient and our beds confortable. It is always a very good thing to have a big and cheap parking behind the hotel an… Show more
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 28 April 2024 · Stayed in April 2024
Verified reviewReviewed: 11 March 2024 · Stayed in March 2024
Verified reviewReviewed: 20 January 2024 · Stayed in January 2024
Verified reviewThe location and the staff were nice. Bus stop was less than a minute walk from the hotel.
The old tobacco smell in the rooms still lingered. The furniture needs an update.
Dear Cristina, Thank you very much for choosing us on this occasion and thank you for sharing your experience. We are sorry for the inconvenience you had with your room. We will verify with housekeeping what you mention regarding odors. Regarding the furniture also. We wish you trust us again on your next visit to Andorra. Best regards. Hotel Folch Andorra
Dear Cristina, Thank you very much for choosing us on this occasion and thank you for sharing your experience. We are sorry for the inconvenience you had with your room. We will verify with housekeeping what you mention regarding odors. Reg… Show more
Reviewed: 15 January 2024 · Stayed in January 2024
Verified reviewStaff were very nice and kind. Also gave us a few tips of what to visit around and made me tea at night ☺️ just like at home.
There isn’t anything I didn’t like it. It’s a bit old building but it’s very clean which it makes you forget about the small old parts.
Good morning Nieves, First of all, we would like to thank you for choosing us and for taking the time to write a review for us, as this helps future guests to get to know us through your experiences at Hotel Folch. We are glad to know that we have been able to exceed your expectations during your stay here with us, and that we have done a good job with the service as it is very important that you can feel at home during your stay. We are very pleased to know that you found our facilities very clean at all times as we always try to keep them in the best conditions. We hope that very soon, you will have the opportunity to visit us again, we look forward to seeing you. Until next time Nieves. 😁🙌🏼
Good morning Nieves, First of all, we would like to thank you for choosing us and for taking the time to write a review for us, as this helps future guests to get to know us through your experiences at Hotel Folch. We are glad to know that … Show more