Reviews of Frontera Blanca Premium
Avinguda d'Encamp 39, AD200 Pas de la Casa, Andorra
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 February 2024 · Stayed in February 2024
Verified reviewVery comfortable apartment, great location few steps to the chair lift and the staff are very helpful. Parking available at premise with reasonable price, although not so easy to drive down in tight spaces.
Can be noisy at night with people speaking loudly.
Thank you for your feedback! We're thrilled to hear that you found our apartment comfortable and enjoyed its convenient location near the chair lift. Our staff always strives to be helpful and accommodating. We apologize for any inconvenience caused by the noise at night. We'll certainly take your comments into consideration to improve the overall experience for our guests. We hope to welcome you back again soon!
Thank you for your feedback! We're thrilled to hear that you found our apartment comfortable and enjoyed its convenient location near the chair lift. Our staff always strives to be helpful and accommodating. We apologize for any inconve… Show more
Reviewed: 15 February 2024 · Stayed in February 2024
Verified reviewReviewed: 23 September 2023 · Stayed in August 2023
Verified reviewIt was a very peaceful place, right next to the hills
The bed was uncomfortable
Thank you for sharing your experience. We're glad to hear that you had a great stay and found the location peaceful. However, we apologize for any discomfort with the bed. Your feedback is valuable, and we will address this issue to enhance future stays. We hope to have the opportunity to welcome you back for an even better experience.
Thank you for sharing your experience. We're glad to hear that you had a great stay and found the location peaceful. However, we apologize for any discomfort with the bed. Your feedback is valuable, and we will address this issue to enh… Show more
Reviewed: 26 February 2023 · Stayed in February 2023
Verified reviewReviewed: 23 February 2023 · Stayed in February 2023
Verified reviewGood location. Easy access to a lift, that was some way up the piste and so less crowded than at the bottom. Plenty of nearby restaurants and supermarkets. Great view from the apartment.
The supermarkets were full of quite poor value 'duty free' goods, to the detriment of the range of groceries (food in particular) on offer. With only a microwave and a hob available, the range of ready meals available was very disappointing compared with all the French resorts I have been in. The apartment had a very limited quantity of cutlery and glasses. Probably used the dishwasher more than we would have with more cutlery and glasses available.
Hello! The Premium studios, as the one you have chosen, are completely renovated and with views of the slopes, we are truly sorry that you didn't like it. We apologize that you found that the studio was not equipped with enough cutlery, if you had asked us for it, we have everything in the agency and we could have given it to you... As for the supermarkets, we recommend that you pass on your comments to the Pas de la Casa tourist office as we have nothing to do with that. Despite all these inconveniences, we hope you had a pleasant stay as far as it can be. Best regards!
Hello! The Premium studios, as the one you have chosen, are completely renovated and with views of the slopes, we are truly sorry that you didn't like it. We apologize that you found that the studio was not equipped with enough cutlery,… Show more
Reviewed: 4 January 2023 · Stayed in January 2023
Verified review