Nothing

Fantastic spa, attentive staff, good cocktails and wonderful dinner.

Stayed in August 2025

Us supereu cada any

Stayed in July 2025

All was excellent

Stayed in April 2025

Nothing

Great facilities and great design!

Stayed in September 2024

Everything was PERFECT ! Staff, location, room - a great address ! I totally recommend winter or summer...

Stayed in August 2024

This haven from the modern world has “mucho alma” or soul in English. The people, Abigail, Diego, Cande and many more make you feel right at home. Whether it be the restaurant or the spa services, all present go above and beyond to make your stay enjoyable.

Stayed in September 2024

I like everything about the property

Beautiful place beautiful surrounding it’s really nice place to be outdoor and do outdoor activities?

Stayed in September 2024

Nothing. If you don’t appreciate this hotel for what they have managed to create, give up. You will never be happy. This is the best

Our previous visit was only a one night stop over but we were keen to see if it was as great as we thought. Our second trip only improved our thoughts on this boutique hotel, team, food and location. Seriously, this is a very rare find. Whoever manages this hotel enjoys derails and also ensures the team are happy. Small points but they show a lot (Marvis tooth paste is rare but only shows the level of detail, Oatly milk for great coffee). The whole team are so open and helpful. We stay in over 15 hotels a year and this one is equal top to the very best in the World. Seriously a gem of a find. The food is exceptional and a fare price. This time we found our favourite walk. It’s just over 8km into the mountains (on your doorstep) with over 6 lakes on route. Our room looks over the pastures with mountain cows and horses with bells. This is a dream of a place. Thank you all for another wonderful stay. We look forward to our return later in the year.

Stayed in August 2024

Not cheap but the hotel and restaurants are great value.

Beautiful location and lovely hotel. Superb food available, absolutely delicious. We were there during the summer ( This hotel in the winter ski season is a must, located at the heart of it all )

Stayed in August 2024

It’s next to a huge open car park, which in the winter would be very useful. Perhaps a slight eyesore in the summer but everything else about this very special hotel makes this detail irrelevant. Make sure your room is overlooking the piste.

The description boutique is perfect. Both the food, all the team and hotel were exceptional. We will be returning in a few weeks time. We travel a lot and see this as a very rare find. Well done to everyone who makes this such a rare find.

Stayed in August 2024

It was very warm in the room with no aircon. We had to leave the doors open and it was loud at times in the car park during the night. In winter this wouldn't be an issue.

Fantastic location, incredible staff all around. The food at the restaurant was really good too. Great facilities, clean room and building. Lovely experience all around.

Stayed in July 2024

High mountain comfort, good food, friendly staff, great atmosphere

Stayed in July 2024

The location, her beauty and the peace The people that work at the hotel are very Nice

Stayed in June 2024

Service was excellent Food excellent aswell Spa fantastic everything is perfect Guardaesquis incredible

Stayed in February 2024

Nothing.

Everything! Still one of my favourite hotels. Great food and cocktails also. Location in the centre of all the ski lifts.

Stayed in December 2023

The SPA was closed.

Room, Staff, Resturant, Atmosphere

Stayed in September 2023

Interior, beautiful location with bunch of hiking routes, both the breakfast and dinner were great, very friendly and helpful staff, peaceful

Stayed in August 2023

Nothing.

The room was comfortable and warm, the food and staff were very good, and enjoyed the spa area every day.

Stayed in April 2023

Grau Roig Andorra Boutique Hotel & Spa is an exceptional mountain retreat that offers a peaceful and indulgent escape. The decor of the hotel is characterized by its modern and stylish design, which creates a warm and welcoming ambiance that harmonizes perfectly with the breathtaking mountain views seen from the room. The outstanding dining experience showcases fresh, seasonal ingredients and local specialties. With attentive staff and a focus on high-quality service, this hotel is a fantastic destination for those seeking a luxurious and relaxing stay in the heart of the Pyrenees.

Stayed in April 2023

the staff at dinner was very poor. lost wine from previous day, made us wait another night for an hour and then said they couldn't take our order as they took order from people from Spain and Andorra around us.

really enjoyed the quality of the hotel and the location. Very kind at reception and both gentlemen at the door were really kind.

Stayed in January 2023

there was some smell in the room, probably there is a problem with plumbing

beautiful location, spa and kitchen

Stayed in January 2023

This breakfast was exceptional. The buffet was ample & an ala carte menu was also available. The service at breakfast was very friendly & any request satisfied in a timely manner.

Stayed in September 2022

Spa closed. Only found out after booking, so could not cancel reservation without forfeit of 90% of fees. Could use one 10 miles away!! In-room jacuzzi bath did not work No air-conditioning system but room temperature controls on wall. Apparently it is only for heat in winter! Water from shower leaked into toilet, but shower was supposed to be sealed. Bed frame is dangerous to toes/ feet. Mattress is smaller than bed frame, which people use as a guide to navigation. Hurt toes will soon show you your depth perception is wrong!

Food was very very good, with generous portions. No problem with the food or the staff

Stayed in July 2023

staff, service hierarchic, arrogant and slow. very noise with the snow cleaners during the very early morning.

location

Stayed in February 2023