Nice and thoughtful staff!

Stayed in March 2025

Very nice hotel, good value for money. Certainly exceeded expections and my room (415), an indoor room, was really comfortable and spacious. Good breakfasts too on my 2-night stay.

Stayed in March 2025

Well it seemed tired and definitely not 4 star. Everywhere was quite basic and the colour scheme definitely needs improvement. Of the 2 lifts 1 was out of order which was the one to the ski store in the basement so a bit of a trek to get our or in for that matter.

Convenient and a fantastic breakfast really good buffet style and catered for all tastes. The bar lounge area was quite presentable with a real log fire, but I would say a good 3 star. One bright star was the young lady on reception very nice and friendly.

Stayed in March 2025

Hotel Grand Pas was a good place to stay. The room is just a bedroom, with nothing more than beds a small desk, TV and the en-suite. Not enough space for any real use of the cupboard. We often hung out in the lounge which was pretty great. Lots of soft seating, a really good bar, and the pool table and table football are in good condition. The on-site restaurant serves a very good breakfast and a great buffet dinner. The ski lockers are very accessible, and access to the ski lift is a short 2-3 mins walk via a shortcut to the piste.

Stayed in March 2025

one room was perfect and the other room was on the small size

Great breakfast

Stayed in March 2025

Really enjoyed our stay, great location. Staff friendly and helpful. Good value for money. Shame the spa is an extra cost, and the lifts leave you frustrated!

Stayed in February 2025

the smell of chlorine in the restaurant

Stayed in February 2025

Be aware that the hotel is uphill and a bit of a trek at the end of a ski day, particularly in ski boots. We hired ski gear from Surf Evasio 2 next to the slopes and made use of their ski lockers to avoid this issue. Although the hotel do have ski lockers, we felt this was a good decision. Our room was very warm. There was a door to the balcony but having it open meant we heard a lot of noise from the street, so it was difficult to get the room to a comfortable temperature.

The staff were warm and welcoming. We stayed on the half board option, and breakfast and dinner were very good. We were also able to use the sauna and pool, both of which helped with aching ski legs! The lounge was also a great place to be at the end of a ski day. A hot chocolate on the sofas next to the real fire was fantastic! We had a large comfortable room on the third floor with a lovely view of the mountains and everything we needed for our stay.

Stayed in February 2025

Staff were very friendly.

Stayed in February 2025

Room was spacious and breakfast was good. Location excellent proximity to the slopes

Stayed in February 2025

I don’t have anything negative to say. There is construction nearby, but it wasn’t noticeable.

Very comfortable bed, the room itself looks nice and is very inviting. Good location, though uphill from bars and restaurants. I like the breakfast especially the omelette section.

Stayed in January 2025

Spa too Little tò manage at the same time more than ten person... Result: Lot of Guys swimming, speaking high-volume, quite impossible tò relax...

Position: ventre of the Town, on the ski slopes, very complete breakfast .

Stayed in January 2025

Comfy room, great lounge area and the staff are amazing!

Stayed in January 2025

Swimming Pool Not available until 4.30pm?

Staff were excellent, food very good. Short walk to ski slope.

Stayed in January 2025

Overall there wasn't anything me and a friend encountered which we didn't like. We were originally given a double room upon arrival but after checking our booking and speaking at reception we were moved to a double single room. The customer support was excellent

As English speakers the staff were always happy to help and could communicate clearly when asking for things. Staff were always supportive and happy to assist with any queries of where to go or issues we might have encountered. The buffet breakfast and dinner was great as it allowed us to not have to worry about finding somewhere to eat and for both meals there was a great selection of food for everyone. I specifically like how Andorran specific food was labeled differently as it allowed me to be curious trying new foods I haven't eaten before.

Stayed in December 2024

the breakfast

everything was great, especially the magician.

Stayed in December 2024

Its bizarre that the boot room was two stories down from the road and seemed impractical to access.

The location was great, a mere 2-3 min walk from the slopes. It was nice to also have a spa included.

Stayed in March 2024

The room cleaning service didn’t really do cleaning, just made the beds, missing the replacement of the towels, complementary coffee/tea cups in the room which was unfortunate and unexpected for such a nice hotel overall

Location was amazing , the food delicious, the staff super nice and helpful and the bedrooms were really comfy

Stayed in March 2024

Parking area is not good

Breakfast very good Room is big and comfortable

Stayed in March 2024

Limited access to the pool and its opening times

Read some negative comments about this hotel before booking but have to say unfounded. Staff fantastically polite and helpful, food very good quality and rooms big and clean

Stayed in February 2024

You have to pay separately for sauna

Good location

Stayed in February 2024

Really nice and good hotel, plus value for money. Great breakfast, family room is big

Stayed in February 2024

The hotel is great and the staff are amazing... these are just things to look out for... I had the internal room of the building. So basically the building is square with a space in the middle with a roof so my window was looking out to the opposite window of another room, it was very hot, if you like hot then its fine, but the window is practically fake and can barely ventilate heat since the outside is also enclosed space. Probably the outer rooms would be nicer, over looking the resort and getting propper ventilation. You need to plan your route back from the slope... when youre finishing skiing do not go all the way down the slope.. stop by the shortcut.. you wont miss it its labelled.. if you miss it you have to WALK UP A HILL FULL GEAR.. If you dont have a car or is not physically fit, its very difficult leaving the hotel to go down the hill to the restaurants and shop then walk all the way back up the hill to the hotel..i wish they had delivery in pas de la casa but they do not..so prepare to hike

I have to say the staff are amazing. The beds are very comfortable and the staff clean the rooms everyday. Slopes are easy to get to <but hard to get back up to hotel> The room was nicely equiped with everything you need from soap to towels etc. Etc. The wifi is very quick. Surprisingly very spacious for accomodation in pas de la casa. They have underground parking. The ski lockers are great and organised. Water pressure on the shower was great and water is always hot.

Stayed in December 2023

Great location. Unbelievable staff exceptional service.

Stayed in April 2025